Rangetrotter Reviews 203

These are my go to joggers I have most of the colours in different sizes. There other jeans and shorts are great as well.
Easy to order arrive quickly and really comfortable.

Lovely well presented warm pants ... Will recommend

If you’re looking for quality and true 90’s style gear, look no further! I have purchased several things from RangeTrotter including cargo sweatpants, cargo shorts, and cargo shirts. My experience with each purchase has been 5 star! I love the quality and style, and I will continue to shop here!

Hi Everyone my name is Gordy Gunther and i live in New Zealand and came across the Rangetrotter clothing and though i'd give it a try. I had an accident about 30 years ago and find it hard to find good fitting cloths so i took a chance and ordered some items and since have placed other orders. Products have been as described, fitted well, look good and fast delivery so i am one very happy international customer.

This is a wonderful company that offer such a great variety of clothing. But especially for the larger person, that sometimes find it hard to get the bigger sizes they need. I absolutely love the cargo sweatpants. They come in a great range of colours. Feel wonderful on. And now they have cargo Jean shorts and pants. These are amazing also. Not too heavy material, fit well and especially are breathable. I have recommended this company to loads of my friends and they are just as happy as I am.

Love all that these guys do! started with the shorts and ended with all their items! haha ok maybe not all but surely tried me some sweatpants and jeans too. Love the cut. It may seem a lil pricey but they def worth it. big up to RT !

Terrible customer service.As per my emails to the company, I needed to return the pants as the size was incorrect. The company told me that its on me to ship “their “ product back to China. The cost to do so is ridiculous. Their idea of “customer service” is to give me 50% off my next purchase ….. but I'm out the initial $80.
Avoid this company,
And order off companies that use Amazon, at least you can send them back without the financial burden being solely on the customer !

Ignore their insincere replies guys, they will not take back product without a huge cost to you!

My man. son and grandson love the sweatpants. They all said they liked the comfort and look of the pants which is why I ordered a pair for myself! All I can say is they are right!

Poor customer service. Extremely expensive to return things because they must be returned to the manufacturer in a China.
Avoid this company- just not worth it !

The sweatpants were nice and you had a sale on the shortIs. I was able to buy 3 for myself and 3 for a family member because of the price. Thanks Rangetrotter. The shorts are nice and comfortable as always.

Return Policy is very difficult to use.

I wish I had read more carefully about the return policy and paid attention to the follow-up email on the sizing chart, The pair of joggers I bought didn't fit even though I did match the chart. I was told that I would have to pay to send the product back to China or get off of my next purchase to get a new pair. I understand paying for return shipping, but to China? Really? Buyer Beware.

Mainly quality of the product an how good it fit..Excellent product.The date i left in my review is the date that I ordered another pair of Range Trotter sweat pants.

It was a great experience.
I'd recommend them to anyone

Hello,

I received a XL cargo sweat pants (black) a week or so ago but went on holiday before opening the package.
On my return from holiday I opened the package and found the following issues with the sweatpants:
The right leg pocket had not been sewn up properly (one side of the pocket wasn't sen up)
The right hand hip pocket had a hole, which was due to not being sewn up properly.

This is a great company to deal with have been lucky to find an on line operation that helps it's customers.
All the products from socks to shirts have been top class.

Size isn’t correct. Runs small

Always good to be able to purchase clothes with excellent quality and not tight!

It is unreasonable to run a mail order company that does not take returns when clothing doesn't fit. I am at the high end of the size chart and merely looking at measurements does not give me enough information about how an item will fit.

Update: It is odd when you say "We have never received any communication from your side requiring assistance," and then say that Mark has been in touch with me (which is true). Clearly he is responding to my communication requiring assistance. He offered to exchange the clothes, yet this is of no help to me, since your clothes do not fit well on my body.

In my case, I am in the upper range of your size offerings. While measurements definitely are important, It is IMPOSSIBLE to know how clothes will fit solely based on measurements.

I view your return policy, as I said before, as unreasonable, and I stand by that. I am not penalizing your company. I am calling attention to an unreasonable policy for a mail order clothing company and offering information for others so they can make an informed choice when dealing with your company.

Reply from Rangetrotter
6 hours ago
Hi Ari-Asha,

I am sorry you feel this way.

In case of wrong size selection: We provide size charts within our "Size Chart" page and for all apparel on our website with measurements in inches and centimeters. We are not responsible for incorrect size selection by the customer at the time of purchase. We also have an automatic email that goes out after purchase prompting you to re-evaluate the size within 12 hours of your purchase to modify your order, also inviting you to speak with one of our customer agents in case you are ensure what would be your best fit.

We have never received any communication from your side requiring assistance.

The products you have received are in perfect condition as per your choice at the time of order.

One of our agent named Mark offered you to return your items for and exchange but you never answered.

It is truly unfortunate that you decide to penalize us when there is no error from our side.

These are great!
They fit true to size! And I’m 6’3”
(275lbs) and they are PLENTY long! I ordered xxl. Roomy, soft, and stylin’!
Love them!!
I’ve ordered 3 so far!

The company is putting out quality products. Fits are properly designed.