Rangetrotter Reviews 203

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Honestly, the most comfortable and warm pants I've ever had... the pockets are deep, and the elastic cord is useful in case you get a size too big, and the sleeve hangs a little too low. Great for any... See more

Company replied

Rated 5 out of 5 stars

The Cargo Sweatpants I ordered are Super Comfortable and they are warm which is perfect since the winter season is coming up soon here on Haida Gwaii, B.C. I love to wear them around my house when I'm... See more

Company replied

Rated 5 out of 5 stars

Bought me a pair of blue cargo jeans (L) a couple of months ago. They're my go to work pants because they are so comfortable and 'casually professional'. At the end of the day when I get home I'm not... See more

Company replied

Rated 5 out of 5 stars

I am a repeat customer due to the fantastic quality of these sweatpants. They are the most comfortable and best quality sweats I've ever owned. I purchased 3 pairs at the beginning of the pandemic alm... See more

Company replied

Company details

  1. Streetwear Store

Written by the company

RangeTrotter is a place to buy comfortable and loose clothes in larges sizes (Small to 6XL) . We only release products our customers ask for: clothes that are useful and of premium quality. 🔥 House of the Cargo 💯 Sizes up to 6XL 👖 Comfortable, Soft, Durable Fabric #ComfortableLikeThe90s


Contact info

4.1

Great

TrustScore 4 out of 5

203 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

This is in French so I can’t read it

This is in French so I can’t read it. Second didn’t get what I ordered. I ordered the grey and black xl and got 2 black but one was 2 sizes too small. Took 2 months to get here and had to have it reordered. Will never order from you againz

March 20, 2023
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Reply from Rangetrotter

Hi Sean,

As per our support process, I will now email you from support@rangetrotter.com.

We will look into resolving your issue swiftly.
In the future, please contact us there directly or through our social media channels.

Thank you,

Gregory

Rated 1 out of 5 stars

Second review for this company.

Second review for this company.

I was happy to edit my first review for this company because they sent out a replacement pair - but a free $1 shirt won't make me alter this one.

So the replacement pair that were sent out because the original pair looked like they were cut up with a machete have now fallen apart after about a month lol. Not sure why I'm laughing because I've spent over $600 Australian on pants where the quality is non-existent.

The elastic ties in the hem have broken and come out. It'll now cost me another $30 to get them fixed. The quality of these items is at the $2 shop level not $130 Australian with postage per pair of pants.

May 2, 2023
Unprompted review
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Reply from Rangetrotter

Hi Damien,

I have read your message here, but fail to fully understand the main issue.
A couple months ago you reached out here (without trying to email us first) because a pair of pants came damaged which we replaced right away no questions asked, + sent you a FREE t-shit to make you happy for the inconvenience.

What is the issue? And why do you do not email us directly instead of posting negative reviews here. You ordered with us on 5 occasion since 2021, our manufacturer and apparel fabric have not changed since.
What disappoints you so much now on your last order and not on your previous 4?

We work to please our customers with quality garments. If there is a manufacturing error, which can happen, we replace at no cost and no questions asked, as we have already.

As always we are here to make this a fruitful and win win situation for all. Let me know how we can help, emailing us at support@rangetrotter.com

Best regards,

Gregory

Rated 5 out of 5 stars

Top notch customer service and quality product.

This company is awesome. I ordered a pair of joggers and the quality is way more than I expected, they're so soft. Unfortunately I ordered a size too big and I procrastinated returning them and when I did finally try it was past the policy date, that being said they STILL offered me a substantial discount if I chose to buy another pair and I'm definitely buying another pair.

April 1, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your good words Jorge!

Rated 5 out of 5 stars

I have ordered your sweatpants and love…

I have ordered your sweatpants and love the quality of the fabric. I hate that a lot of the new sweat pants I find other places has this weird material that harsh on the skin. Your sweat pants are nice and thick too and perfect for cooler weather. Hopefully your shorts are as breathable as you say. I only bought one to test the size.

March 23, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your feedback, we are very happy you like your sweats! We take pride in the quality of our garments! :)

Rated 5 out of 5 stars

International purchases

Purchasing from overseas is easy and even with a bad exchange rate the clothing is worth every cent. I will be back

March 15, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your feedback Denno! We are very happy you like your products!

Rated 5 out of 5 stars

I received my pants now for myself…

I received my pants now for myself being 6ft4 these pants fit like a dream. I'm buying the other colors y'all have. I dont find pants that fit ever. I will definitely be be buying shorts from y'all.

March 12, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your good words Adam! We are very happy you like your RangeTrotter gear.

Rated 5 out of 5 stars

Terrific products, must have.

I love the products that I purchased. So far only three pairs of shorts. I am plagued with primary lymphoedema so my lower legs are huge and yet these shorts fit. My next purchase will be long pants for the approaching winter. The quality is superb. Thank you.

March 4, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your detailed feedback and continued support Vince!

Rated 5 out of 5 stars

Love these - for tall fit

Love these - if you are tall and have trouble finding comfortable pants that fit well, with a bit of room to breathe, this is your go to!

March 2, 2023
Unprompted review
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Reply from Rangetrotter

Hello Timothy. Thank you for leaving your review. We very happy that you are pleased with your RangeTrotter gear. Take care!

Rated 5 out of 5 stars

Rangetrotter apperal has always been of…

Rangetrotter apperal has always been of high quality number one. I have been a repeat customer over 2 years because I know the price I spent will match the goods. I had a experience were my clothes were very late coming and I thought it was a scam my first time buying,the owner reached out to me assuring me the delay was because of inventory shortages and when the clothes did come I was more than satisfied and received a discount on my next purchase!

March 1, 2022
Unprompted review
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Reply from Rangetrotter

Thank you Leopold for your good words. We appreciate your support and your business with us over the years. Wishing you well!

Rated 5 out of 5 stars

Great product i recommend

I had bought a few pairs of shorts from them and i totally love em so this time im going for the sweatpants and i got no worry that they'll be as nice as my shorts great product i recommend if u like old school style

February 24, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your feedback and continuous business!

Rated 5 out of 5 stars

Happy to recommend

Great combination of comfort and casual style. The sizing guide made it easy to find the correct fit, and the delivery updates kept me informed throughout.
Very happy to recommend!

February 20, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your feedback! We are glad you like your product and the service we provided. Thank you for your business!

Rated 5 out of 5 stars

Excellent service and product!!

Excellent service, excellent product. Customer service representative was eager to help and went above and beyond to assure client satisfaction. Very much satisfied with cargo sweatpants quality, so soft and comfy! Well worth the money, I highly recommend this company!

January 11, 2023
Unprompted review
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Reply from Rangetrotter

Thank you Mari-Claire for your good words. We are very that you are pleased with your purchases!

Rated 5 out of 5 stars

Track pants that actually fit!

I stand at 6'6" and 250 lbs, Trying to get sweatpants that fit was darn near impossible. Until I found Range Trotter. Talking with them, they recommended size 3X! I was doubtful until I tried the 1st pair on. BOOM! Fit perfectly. Where we are, temps fall to -40 and that's without the windchill. I have on occasion gone out to clear the driveway with just the sweatpants and stayed warm enough to get the job done. They are heavy because the material is so thick. they have a drawstring at the waist and elastic adjustable cords in the bottoms. 5 pockets in total, just enough to lose my keys, LOL. I now have 5 pair and at 70, I doubt that I will wear them out. Try Them! You'll be suprised at the fit and quality. Contact them to get your size right!

February 3, 2023
Unprompted review
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Reply from Rangetrotter

Thank you for your good words Wayne, we appreciate your business and your time.

Rated 4 out of 5 stars

Took a while to get....happy with…

Took a while to get....happy with product...but seemed like it took forever

December 30, 2022
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Reply from Rangetrotter

We are glad you love your product. Coming out of the holiday seasons shipping is always "unstable and longer". We work our best to minimize this effect onto our customers. If you need any help with anything let us know!

Rated 5 out of 5 stars

Happy Customer

Very happy with the Sandy Beige and Meteorite Grey Cargo Shorts I purchased. Great fit & very comfortable. Also very happy with the prompt response & action taken when I had questions.
Hope the Magma Black shorts in 4XL become available again (very) soon. Any timetable???

January 5, 2023
Unprompted review
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Reply from Rangetrotter

We are so happy to hear you love them! We are actively working on re-stocking missing sizes. An email will be sent when re-stocked! Thank you :)

Rated 1 out of 5 stars

The pants are seriously too big

The pants are seriously too big. I've emailed about returning them and never received an answer

December 22, 2022
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Reply from Rangetrotter

Hi Audra,

I am sorry to hear your order does not fit.
I just checked and we not received any emails from you?
Can you email us your order number or email address associated with you order at support@rangetrotter.com

We will work to resolve this promptly!

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