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Rapid Medical Supplies Reviews 

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TrustScore 4.5 out of 5

4.7

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the supportive and helpful team. Customers frequently mention that ordering from the website is simple, and the delivery service is exceptionally fast and reliable. Consumers are extremely satisfied with the top-tier product quality, noting that items like walkers and mobility aids are sturdy, safe, and truly improve daily living. Though some customers experienced frustrating delivery delays or issues with couriers failing to deliver packages directly to their doors, these instances were less common. A few people also noted occasional drawbacks regarding product specifics, such as handle grips feeling too hard or items not quite meeting their personal sizing needs.

What people talk about most

Product

People report positive experiences with product, highlighting that items are sturdy, lightweight, and exactly... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Quality

Users describe positive interactions with quality, noting that the items are sturdy, safe, and well-designed.... See more

Service

Reviewers highlight positive aspects of service, describing it as outstanding, fast, and efficient. Customers... See more

Order

Consumers find order to be positive, highlighting simple and easy-to-use ordering systems and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prices are very competitive, but the main attraction was the same day despatch. The process was very smooth and quick to send me tracking details. Being regional victoria and unable to drive, it was a... See more

Rated 5 out of 5 stars

I searched for a long time before finding the Gripperz socks at Rapid Medical. They are great for my husband's size 11 feet and cosy in this cold weather. The grip soles are just what he needs with hi... See more

Rated 5 out of 5 stars

My dad had a fall and urgently required some aides to help him at home afterwards. Rapid Medical Supplies shipped my order the same day and it was sent via express shipping allowing him to get the pro... See more

Rated 5 out of 5 stars

Delivery was good, one day earlier then first forecast. the packaging was impressive and all the parts were fine. The assembly was well described in the easy-to- follow leaflet and presented no diff... See more

Company details

  1. Medical Equipment Supplier
  2. Medical Supply Store
  3. Online Pharmacy
  4. Pharmacy

Written by the company

Australia's first online medical supply store to offer a true and holistic approach to health and well being. Get your Rapid Anti-Gen test today.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

404 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.7

All reviews

(404)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My purchase was exceptional

My purchase was exceptional. I had purchased a Rollator Mobility Wheelie Walker last year for indoors and now want one for my vehicle as I am unable to lift my walker up and down stairs as I was able to do so, so having one in my vehicle is a small price to pay for an assert of convenience. Also, it is there if needed for air travel. The delivery service was exceptional and I was advised when it would arrive and it did not disappoint. I am grateful I my second order as the equipment is first class. Thank you Rapid Medical Supplier and your commitment to customer satisfaction.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent sereevice

Excellent service. The item was ordered on 6th of August ex Brisbane and delivered in Melbourne on 11th of August, a delivery period of 5 days which included a weekend. The item was packed in such a way damage in transit would be nigh on impossible

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

I was able to get quick responses and…

I was able to get quick responses and video to my questions. Easy payment options and secure delivery. I had a few minor issues meeting up with the delivery driver my end but it all worked out. I purchased the chair for my father and he very happy with it.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

I am a veteran was Diagnosed with…

I am a veteran was Diagnosed with Pulmonary Fibrosis ..very sudden onset of symptoms. Was isolated and unable leave home. It's lightweight and suits me due to shoulder injury. I was able to get out and about and enjoy music. Worth the money and easy to use.

August 1, 2025
Unprompted review

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