Amended on 11/09/26. Delivery slow. ENTIRLY DHL's fault. Collected(DHL said on 4th - Friday) DHL said delivery on Monday 7th, they missed that then said "next day". Missed that too. Now HOPEFULLY toda... See more
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Review summary
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Really useful source of small quantities of a broad range of metals. I'm a keen DIY and classic car enthusiast and have purchased aluminium, brass, copper and mild steel sheet, plus extrusions, tube a... See more
Company replied
Have been using Rapid Metals for a few months now. As a hobby engineer I often need small lengths of various metals for projects and Rapid will do this no problem, great when you need something like a... See more
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Reasonably priced, especially on some of the bargain deals. Very quick delivery, well packed and supported. Cut to convenient lengths/sizes. Rapid Metals are my go to supplier, I live in a rural area... See more
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Company details
Written by the company
Rapid Metals Ltd has been servicing the Midlands, with all it's metal needs for over 25 years from its Nuneaton and Redditch stores. With our Online Shop we can now offer the same great service across the U.K.
Contact info
4.7
Excellent
946 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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EXCELLENT SERVICE
EXCELLENT SERVICE- GOOOD COMMUNICATION - FAST TURNAROUND - NO PROBLEMS
March 26, 2026
Reply from Rapid Metals Ltd
Hi Gordon
Many thanks for the kind words, we are glad to see you have had a great shopping experience with us! Thank you for taking the time to leave us a great 5 star review. We look forward to being of service to you again in the future.
Kind regards
Natasha
Metal cut accurately and fast delivery.
The website is very easy to use and specify what you want. The metal was delivered in about a week, which I thought was excellent as there was a lot of cutting to do, this was done very accurately. Highly recommended.
March 26, 2026
Reply from Rapid Metals Ltd
Hi Simon
I'm really happy to see you have been pleased with everything. We really appreciate you taking the time to let us know about your positive experience. If there is anything else you need, please let us know!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Nigel
It's great to see you have had a great experience with the team here at Rapid Metals, it does mean a lot to us! Thanks for taking the time to leave us a 5 star review, we look forward to being of service to you again in the future.
Regards
Natasha
Exact product
Exact product - and very quick (considering we live up north).
So yes - perfect.
Delivery person also was a can-do person (needed for dealing with heavy metal :)).
March 25, 2026
Reply from Rapid Metals Ltd
Hi there
Thanks so much for the great 5 star review, we really appreciate it. I'm glad you were able to find exactly what you were looking for! If there is anything else we can help you with, please get in touch or head to the website.
Regards
Natasha
Good customer service early pick up
I ordered 6 pieces of metal on Friday 20th after closing time, asked if it was possible for me to pick it up at around 13:00 on the 24th 1.5 working days, as I was near by for a car being serviced. My car service finished early and I was able to pick it up just after 11:30. Good customer service, they also carried it to the car for me. Thank you.
March 24, 2026
Unprompted review
Reply from Rapid Metals Ltd
Hi Graham
Thank you so much for sharing your experience shopping with us at Rapid Metals, I'm so happy to see you have been pleased with the service you have experienced! Thanks for the 5 star review and we look forward to being of service to you again in the future.
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Ben
I'm glad to see you have received your order cut accurately from us! Thanks for the great 5 star review, we really appreciate it!
Regards
Natasha
Excellent website and service highly recommended
Excellent website
Quality materials , accurate cutting
Good packing and reasonably quick turnaround
Have used Rapid Metals for some time and have had no problems at all.
Highly recommended.
March 9, 2026
Unprompted review
Reply from Rapid Metals Ltd
Hi Richard
Thank you for choosing to shop with Rapid Metals, we really appreciate you taking the time to leave us a great review. It's lovely to see you have been pleased with everything! If there is anything else you need, please head over to the website!
Regards
Natasha
Excellent service, really well priced
These guys are amazing.
Metal in various forms cut of to length, saves so much time and money.
Easy to use website, quick delivery and great communication, one of the best , strongly recommend
March 3, 2026
Unprompted review
Reply from Rapid Metals Ltd
Hi Kelvin
Were so happy that you have had a great experience shopping with us! Thank you so much for the 5 star review, we hope to be of service to you again very soon!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Sheba
Thank you so much for leaving as a 5 star review. It's great to see you have been pleased with the service provided by us here at Rapid Metals, we look forward to your next order!
Regards
Natasha
Very happy
Product (custom cut metals) is good, well packed to protect it and delivery is quick
February 23, 2026
Reply from Rapid Metals Ltd
Hi Tim
We really appreciate you taking the time to leave us a great 5 star review! I'm glad you have been pleased with everything, we look forward to being of service to you again in the future!
Regards
Natasha
Very easy to use website.
February 25, 2026
Unprompted review
Reply from Rapid Metals Ltd
Hi Steve
Many thanks for the 5 star review! I'm glad to see you have found the website easy to use, we are working on some changes to make it even more simple and easy to use! Keep an eye out over the next few weeks for that! If there is anything else you need, please don't hesitate to get in touch!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Spencer
Really pleased to see you have been happy with the service provided by the team at Rapid Metals! thank you for taking the time to leave us a great review, we really appreciate it! We look forward to being of service to you again in the future!
Regards
Natasha
Excellent service every time I use…
Excellent service every time I use these guys, massive range of stock its my go to place for metals.
February 25, 2026
Unprompted review
Reply from Rapid Metals Ltd
Hi Adam
Thank you so much for the great review and for the 5 stars. We are more than happy to be your chosen metal supplier! if there is anything else you need, please don't hesitate to get in touch or head to the website!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Gordon
I'm so happy to see you have been pleased with the price and delivery speed when shopping with us. thanks for taking the time out to leave us a great review, we look forward to being of service to you again in the future.
Regards
Natasha
All straight forward.
Ordered it, picked it up, straight forward enough. Only slight issue is the “collection option” on the website is a little obscure.
January 26, 2026
Reply from Rapid Metals Ltd
Hi Mrs Pickering
Thanks so much for the 5 star review, I'm glad you were satisfied with the service provided. Don't worry, we are working on some improvements to the website to make it easier and simpler to find the information you need. In the meantime, if there is anything else we can help you with, please don't hesitate to get in touch!
Regards
Natasha
so slow its not true
went to nuneaton ordered a sheet of metal paid and was told it would be half hour, i went and done my shopping returned three quarters of a hour later and then had to wait another half hour. before they moved they were great not they are lucky to get one star
January 30, 2026
Unprompted review
Reply from Rapid Metals Ltd
Hi Phil
I'm sorry to see you have experienced some delays when shopping with our Nuneaton branch. Without more information about you it's difficult to trace your order and look into what could have caused the delays. Feel free to reach out via email and the team will be happy to look into this further for you. You can reach them here; onlinesales@rapidmetals.co.uk
Regards
Natasha
Effortless Process
The whole process of selection, specification, ordering, payment and fast delivery was so easy and painless that I'll definitely be using this site again.
January 27, 2026
Reply from Rapid Metals Ltd
Hi Craig
It's great to see you could find everything you needed quickly and easily, we are working on a few things to make the site even better that are coming very soon! Thanks for taking the time to leave us a great review!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Giles
Many thanks for the great 5 star review, I'm pleased to see you have been happy with your experience with us! We look forward to being of service to you again in the future.
Regards
Natasha
Have not received yet and you guys…
Have not received yet and you guys sending us for review its really too late now we been keep waiting
January 26, 2026
Reply from Rapid Metals Ltd
Hi Darshana
I'm so sorry to see you have given us a 1 star review due to the time it has taken to receive your order. I have had a look into this and I can see that you opted for store collection rather than delivery, which is why it hasn't reached you yet.
If you selected this by mistake, we will be happy to ship the order instead? I will contact you directly to arrange in case you don't see this response.
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Graham
Thank you for the great 5 star review, I'm so pleased you have been happy with the service you have experienced. If there is anything else we can help you with, please don't hesitate to get in touch, or head to the website!
Regards
Natasha
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