RapidSeedbox Reviews 367

I've been using RapidSeedbox for over a year and was initially very pleased. Now that's all changed! I have a problem with about half of my completed torrents not working and have been unable to get ANY help from the support staff. When you first try, you get trapped in multiple chatbot windows offering help files that don't apply. I finally got to a real person where I sat with an open window waiting for them to find any sort of solution to my problem. Finally I gave up and they promised to send me an email. It's been over 2 weeks and all I've received is emails asking me to review the support I got from the bot. I would recommend that if you are looking for a first seedbox, you look elsewhere. I may do that but it would be a huge hassle for me to switch.

Ive been using their services for years . The price is right and the team they have is top notch.

So i was looking at seedboxes i came across rapidseedbox.
Main website itself is well designed and presentable-but honestly that is about it.
Purchased a seedbox from them and the problems begun almost immediately.
You go into the control panel where the 1click installers are,there are about 5-6 different headings adn the one in particular is called (Conflicting apps).
Conflicting apps are installed by default so many of them are conflicting straight away and that is on a fresh seedbox no user interaction needed there.
Installed an application and straight away got certificate errors and could not even access the application.
Contacted support supposedly 24/7 initially it is a bot that asks you a multitude of questions basically the option there is to sort it yuorself or at least the way that the bot behaves gives you that feling.
6 Hours later Support responded i don't call that good customer service especially for a new customer.
The issue still remains with the certificate error-but i am leaving it at that to be honest as the reply time isn't worth even bothering about at this point.

The speed is very very slow when you try to install or uninstall applications it basically crawls unlike other services i have used in the past.
Dashboard is slow.

Default user can't be changed although you can reset the password on the applications which again all have the same default password-Not secure.
Overalll i Do not recommend this company for a seedbox,it is very dissapointing indeed,many factors contributed to this.

Without being verly detailed. The time and attention to problem reslution was awesome. Facing a scenario of service interruptions and application failures. They worked through the detail in a highly efficient and sweift manner.

Good service, it's not for nothing that RSB listens to you, because they react quickly. I just had to say it; THANK YOU.

The support staff are always super helpful. It can be a bit of a pain to get a real person with the bot chat but once you do they are very helpful.

Well, the team of RapidSeedbox are not only professional, they're also very nice people, they've always helped me when I asked, even a bit more than it was due! I've been a customer of theirs for six years and I'm still well satisfied, great service!

Rapidseedbox staff is always so helpful, understanding and compassionate and they are ready to accommodate your every need no questions asked and it's all done in a very timely manner. I love this service.

Great service and supper fast support. They kept me up to date throughout the entire update process. Very well done.

Customer support is both reliably quick and helpful!

I have very quick contact with support. It is barely needed, because UI is pretty clear. I have enough freedom in my server to install anything. That awesome - i love experimenting. I bought that for some tests and im already spent a lot of hours playing around with configurations and services. Awesome place.

Rapidseedbox support staff are always very fast and super helpful to resolve any questions or issues you may have. I have asked them for assistance in the past and always have my issues or questions resolved. quickly and easily. Most of the time my issues revolve around how to take advantage of a sale price as I have had very few actual technical issues over the last 9 years that I have been using their services.

Best Seedbox service ever (and I've tried a lot of them)

- 4K streaming work like a charm even with big file
- File transfert is fast in every protocol you need
- Customer service is awesome.
- User interface is simple, and very powerfull

They are highly competent and there are really nice peoples, It's alway a pleasure to talk with them.

bullshit, chat client is the the oneline support.
a small a package is only a 10 GB / month up.
After very slow

Milorad is the best employee! Thumbs up for him! :)

My issue with an install was quickly taken care of. It was resolved in only a few minutes!

Quick Customer Support turnaround time for a minor issue. Overall very happy with the setup and implementation.

Quick response, helped me out of a jam of my own making, knew exactly what to do.