Ratchet Clothing Reviews 

241
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that the items wash well without fading, feel extremely cozy, and feature unique, vibrant designs. People also love the extensive size inclusivity, comfortable fit, and the helpful, friendly support team that always goes above and beyond to assist buyers. However, some customers also noted occasional issues with inconsistent sizing, poor fabric feel, or receiving items that did not match the initial descriptions. A few consumers were also disappointed by strict return policies and unhelpful customer service responses regarding specific orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality of items... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, durable, and wash... See more

Order

Users describe positive interactions with order, highlighting prompt delivery and great quality. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently friendly, honest, and happy to... See more

Customer service

Customers consistently report positive experiences with customer service, praising the team for being kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from Ratchet a few times and NEVER disappoint! Always have the best quality clothing with amazing options for designs. The best clothing for those who are plus size and alternative wouldn’t bu... See more

Rated 5 out of 5 stars

I've bought multiple goodies, sweatshirts and t-shirts from this company and I think its amazing what they do! Great price, for amazing quality! Their inclusive styles are the best i've ever seen, fro... See more

Rated 5 out of 5 stars

I'll start by saying if you're going to support any small business, choose this one. The absolute love and passion that goes into their designs is everything. The way they advocate for others and each... See more

Rated 5 out of 5 stars

Absolutely first class service/company. Ordering and delivering done within a week. Quality of hoodies are second to none. So many I want to buy and will be as soon as I can. I have never come across... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Printed Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Information provided by various external sources

Ratchet Clothing brings you the latest in urban street wear. With a high quality product and innovative design- Being Ratchet never looked so good!!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(241)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Must buy!!

Hoodie is gorgeous! Amazing quality and I love the print/tie dye! Will be the first of many purchases ❤️ thank you so much guys, the work you do is incredible and so inspiring 💕

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

My favourite clothing purchase ever!

The best selection of clothing I have seen to meet every kind of colourful combination and mood you want.

Great clothing that promotes mental health awareness and body positivity.

Super happy and will be ordering more in the future.

Keep up the great work!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Order from the OG! Amazing service!

I’ve ordered three times now from Ratchet and everything from their banging customer service, delivery/dispatch time to the quality of the products is epic! Would recommend every day. Also avoid the copycat brands, and get the originals from Ratchet!!

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing small business

Amazing small business. Ordered a personalised shirt and it was better than I could’ve imagined. Quality material, inclusive sizing and the print surpassed all expectations!! Arrived fairly quickly and had great customer service throughout. Can not fault the service or the product.

April 17, 2023
Unprompted review
Rated 4 out of 5 stars

Great quality products

Great quality products. The T-shirt was perfect. However I was sent the wrong colour sweatshirt. I ordered blue but received grey, it was also missing part of the letter Y, which I have fixed with Sharpies, but you can tell. I still love it and will probably order from them again.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

I love my new Pedro hoody, it’s an amazing tie dye pattern and lovely quality.
Delivery was super quick and the team are really friendly.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love my sweatshirt

Absolutely love my sweatshirt. I am a larger lady who loves baggy clothing. I ordered the 5xl and indeed it was 62/64” as promised.
The quality of the sweatshirt is amazing. I would love to buy a couple more without writing on them except the logo of course.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Bought 2 hoodies as presents, delivery was super quick. Sizes are amazing! One tie dye and one Wednesday adams and both amazing quality! Such affordable prices for really good quality hoodies! Still trying to decide what I want for myself! I now see Ratchet clothing around and love seeing it, so many pieces to support mental health too which is awesome!

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Love love love my pedro pascal hoodie. Such great quality and true to size. Love the designs and colours, so many compliments from people.
My husband isn't impressed but I really don't care.. definitely be purchasing from ratchet clothing again. Thank you so much for a great shopping experience.

March 31, 2023
Unprompted review

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