Rave Coffee Reviews 

351
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and delicious taste of the coffee, often describing it as fresh, flavourful, and a significant improvement over other options. Many appreciate the wide selection of blends and single-origin beans, finding them to be excellent value. People frequently highlight the efficient ordering process and very fast delivery, with many receiving their coffee the next day or within 48 hours. However, some customers also noted issues with certain products, describing them as having a bitter or stale taste and lacking the expected aroma. A few other people also felt that customer service was unsatisfactory, citing poor communication, difficulties with returns, and problems with delivery reliability.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the great taste and high... See more

Quality

People report positive experiences with quality, consistently praising the great taste and freshness of the... See more

Order

Customers report positive experiences with ordering, frequently mentioning their satisfaction with the... See more

Customer service

Users describe ambiguous interactions with customer service, with many customers praising the brilliant,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and reliable delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update: Jess got in touch with a great service recovery response with a fuller reply. Anyone can get it wrong but managing to recover service levels is a big plus in my eyes Good beans but poor cus... See more

Company replied

Rated 4 out of 5 stars

I've been ordering from Rave Coffee for a while now and they're a very dependable choice. The coffee is consistently good—always fresh, flavourful, and a massive step up from anything you'd get in the... See more

Company replied

Rated 4 out of 5 stars

Consistent high quality for the past 12 months. Rave Coffee is always fresh, roasted to order, and excellent value. The packaging is secure and the aroma upon delivery is incredible. However, I do fe... See more

Company replied

Rated 4 out of 5 stars

I got my order on time. Went for the most popular batch. I usually love medium roast colombian coffee, its aroma and acidity, and had really high expectations. Unfortunately, it was missing the aroma... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Shop
  3. Coffee Wholesaler

Written by the company

FREE UK delivery on coffee orders over £25. Freshly roasted Speciality coffee beans for Espresso and Filter coffee machines, roasted fresh and ground to order. Green coffee beans for home roasting.


Contact info

4.1

Great

TrustScore 4 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(351)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have ordered loads from these guys

I have ordered loads from these guys. The coffee always comes quickly and tastes great! I’ve also bought a moka pot and that came through with no problems.

April 9, 2026
Unprompted review
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Reply from Rave Coffee

Thanks for the lovely feedback! Happy to hear everything’s been smooth and tasty ☕

Rated 5 out of 5 stars

10/10 coffee & service!

By far the best coffee beans we’ve tried! Excellent quality, so much choice & great service as well.

March 27, 2026
Unprompted review
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Reply from Rave Coffee

Thanks for the lovely feedback! Really glad you’re enjoying the beans and service ☕

Rated 4 out of 5 stars

Not up to expectations

I got my order on time. Went for the most popular batch. I usually love medium roast colombian coffee, its aroma and acidity, and had really high expectations. Unfortunately, it was missing the aroma and was a bit too roasted -this is of course a matter of preference. I switched to another brand and that's closer to my taste.

February 26, 2026
Unprompted review
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Reply from Rave Coffee

Thank you for your feedback. We're so sorry to hear our roast wasnt to your taste. If you drop us an email to info@ravecoffee.co.uk, we'd be happy to see if we can reccomend something more suitable to you😀

Rated 5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with Raf at Rave coffee today, after seekinghelp aboutmy sage coffee machine. He directed me where to go to service my machine on top of superb coffee and service. 5 stars....thank you

March 6, 2026
Unprompted review
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Reply from Rave Coffee

Thank you so much for your lovely feedback🥰 Raf will be so pleased to hear this! We're so glad he could be of help and hope you enjoy going forward!💛

Rated 5 out of 5 stars

The team at Rave are truly wonderful

The team at Rave are truly wonderful. Every month I order a 1kg bag of coffee beans and it always arrives within 48hrs. The coffee they source from around the world is excellent and I highly recommend that anyone gives them a go. I've not had a single bad experience with them.

February 25, 2026
Unprompted review
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Reply from Rave Coffee

Thank you so much for your lovely feedback🥰 Your loyalty means the world to us! We look forward to sending you many more delicious bags to brew😍💛

Rated 5 out of 5 stars

I can't fault them the coffee beans are…

I can't fault them the coffee beans are spot on never had an issue with them i tried many single origin or blend and its realy good quality.
I still cant find a realy fruity one yet unless anyone can refer me to one

February 16, 2026
Unprompted review
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Reply from Rave Coffee

Thank you so much for your lovely feedback!🥰We're so pleased you're loving our beans☕ If you drop us an email to info@ravecoffee.co.uk, we'd be happy to look into recommendations for you😀

Rated 5 out of 5 stars

Excellent customer service

Ordered an Aeropress Premium from Rave. Ended up with a manufacturing defect and Rave replaced it right away. Customer service was prompt and friendly. Really excellent experience and would highly recommend Rave to anyone.

February 13, 2026
Unprompted review
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Reply from Rave Coffee

Thanks for sharing your experience! We’re glad we could sort the Aeropress for you quickly, and really appreciate your kind words. Happy brewing! ☕😄

Rated 5 out of 5 stars

Top notch coffee ☕️

I gifted several packets to my husband for Christmas. He was thrilled, the coffee was delicious and he was also really impressed with the packaging and welcome booklet. I’ve just placed another order for him and we will be ordering as gifts for other coffee lovers in our family.

Really impressed overall!

December 25, 2025
Unprompted review
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Reply from Rave Coffee

Thanks so much for your lovely review!✨We’re so pleased your husband loved the coffee (and the packaging 😄). Can’t wait to help you spread the coffee love to the rest of the family! ☕❤️

Rated 5 out of 5 stars

Really really diverse coffee.

Really really good coffee.
Super large selection * single origin and super rare coffees..
Impressed and quite affordable.. great messaging and packaging.
Love the welcome swag.
Super fast deliveries

February 9, 2026
Unprompted review
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Reply from Rave Coffee

Thanks for the awesome review! We’re so happy you’re loving the rare coffees, the welcome swag, and our speedy deliveries🚗💨We like to think our coffee travels almost as fast as your caffeine buzz! 😄☕ We hope you enjoy💛

Rated 5 out of 5 stars

Fantastic coffee

Fantastic coffee, always has a great choice of beans, blends and strengths. Fast delivery and a great rewards system as well.

February 5, 2026
Unprompted review
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Reply from Rave Coffee

Thank you so much for the feedback🥰 We hope you enjoy💛

Rated 5 out of 5 stars

Long-standing very satisfied customer

I've had a coffee subscription for a couple of years now and I find it super flexible and easy to use - there's a pause/delay/send now function. I have also been very happy with the various equipment and accessories I have bought in that time. Oh, and the coffee is great too, of course!!

February 6, 2026
Unprompted review
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Reply from Rave Coffee

Thanks so much for your lovely review! We’re really pleased you’re enjoying the flexibility of the subscription, and of course the coffee. Thank you for your continued support!✨💛

Rated 5 out of 5 stars

Fudge blend is the best coffee I've ever had!

I don't usually leave reviews but I just had to on this occasion. Ordered yesterday (22nd Jan) and my order was delivered today. Super fast dispatch etc, definitely didn't expect the order to come so fast when it was free delivery. Ordered the fudge blend after trying a bag from amazon and loving it, and the Guatemala Sugarcane Decaf to try on the evenings that I fancy a coffee. The fudge blend is by far the best coffee I've ever tasted. It goes through my ninja luxe like a dream and makes the most beautiful latte. The smell through the bag is unreal, I could literally just sit and smell the bag for hours 😍 haven't yet tried the decaf but have got high hopes! Will definitely be back when I'm running low!

January 23, 2026
Unprompted review
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Reply from Rave Coffee

Thank you so much for taking the time to leave such a lovely review!💛 We’re really pleased to hear your order arrived quickly and that you were happy with the service☕ Happy Brewing, and we hope you enjoy✨

Rated 5 out of 5 stars

I’ve never -bean- happier

I’ve only ever been gifted Rave coffee from family who live nearby the roasting facility - but every time, it’s been incredible.

High quality beans, incredibly good flavour and really nice variety. The Italian blend is delicious and of all the beans I've used in the 2 years of owning my Bambino Plus and Fellow Opus (and AeroPress), the Italian blend has had the best extraction, crema and flavour I’ve experienced.

I’ll definitely be ordering more once I use up my current supply!

December 25, 2025
Unprompted review
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Reply from Rave Coffee

Thanks so much for leaving such a great review! We’re really happy to hear you’ve enjoyed the coffee every time you’ve had it, that’s exactly what we love to hear🥰 Thanks again for the support, and we’ll be here whenever you’re ready for more ☕️

Rated 5 out of 5 stars

Best coffee I have had in ages

This sounds like an exaggeration but this coffee is possibly one of the best coffees I have ever had. I got the aeropress gift set as been wanting one for a while. The bag smells delicious and makes an amazing coffee. It arrived quickly and came with a good quality guide to make it. Think I wil be going for the subscription next.

January 10, 2026
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Wow, thanks so much for this lovely review!💛 It means so much to us that you're enjoying the coffee as much as we do😀 We look forward to sending you many more bags✨

Rated 4 out of 5 stars

Consistent high quality for the past 12…

Consistent high quality for the past 12 months. Rave Coffee is always fresh, roasted to order, and excellent value. The packaging is secure and the aroma upon delivery is incredible.
However, I do feel a loyalty scheme or points system for returning customers is missing, especially when compared to other coffee providers. Aside from that lack of incentive, the product itself is outstanding

January 9, 2026
Unprompted review
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Reply from Rave Coffee

Thank you so much for your feedback😀 We're so happy you're loving the coffee!☕ We do actually have a reward system where you collect 'beans' with each order. If you pop us an email we'd be more than happy to pop you over some more information about this!💛

Rated 5 out of 5 stars

Best coffee!

This is my favourite place to get coffee from, it's always amazing. I particularly love their swiss water decaf. Whenever I've had any issues at all they've been super helpful. Thank you for wonderful coffee:)

December 3, 2025
Unprompted review
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Reply from Rave Coffee

Thanks so much for the lovely feedback! We're so happy to hear you're enjoying the coffee as well as the service😀 Happy Brewing☕💛

Rated 5 out of 5 stars

Top quality coffee and a decent price

Top quality coffee and a decent price, freshly roasted, delivery next day.can't really get better than this.

December 1, 2025
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Thanks a latte for the great review! We're so happy you're pleased with both the coffee and service😀 Happy Brewing💛

Rated 5 out of 5 stars

5 star customer service

I give Rave 5 stars for their prompt customer service. I enjoyed the first 1kg bag and then decided to try the Italian blend. When it arrived it was 250g and I emailed received a reply and was sorted within about 10 minutes. No demands for proof and the right size bag is on its way. This is the way to keep customers coming back- thank you

December 4, 2025
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Thanks so much for the lovely feedback! We're so happy to hear our customer service team was super helpful and efficient 😀 We hope you enjoy 💛

Rated 5 out of 5 stars

A long time coming

I have put my date of experience as the date of my last order but I first ordered coffee from them almost three years ago in December 2022 and they have been a part of my morning routine very nearly every day since!
In those three years I've settled with the Columbian El Carmen as a monthly subscription and its incredibly consistent and flavourful, but I also like to get a small bag of something different to try every now and then and with the huge range they have (whether a staple like the Italian job blend or a limited edition rare coffee) I'm never left wanting!
Every type of coffee they offer tastes unique, and every morning made better!

I've also only had to contact customer services due to error once in these three years (accidentally sent a smaller bag then i ordered) but they were kind and resolved the issue quickly with me getting the 1kg I ordered and the small bag they sent by accident so I was happy!

TL:DR
Brilliant coffee with lots of choice, fast delivery and reliable customer service!

November 28, 2025
Unprompted review
Rave Coffee logo

Reply from Rave Coffee

Thank you so much for this amazing review! We're so pleased you're loving the coffee, it really is the perfect way to kick start each morning☕ We truly appreciate your loyalty and look forward to sending you many more yummy brews💛

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