The Rawgeous Pet Food Company Reviews 302

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I placed an order on the 15th of April 2025, and have still not received my order I have emailed four times, WhatsApp twice and tried to call them on the number provided however this does not... See more

Rated 1 out of 5 stars

The recently sent a email to say my subscription was cancelled which I did not activate. I then resubscribe and never receive my order. No response via phone, whatsapp, insta, email. Bank charge back... See more

Rated 5 out of 5 stars

We love Rawgeous, great quality complete raw dog food. No worrying about what essential nutrients we are missing in our dog’s diet, because it’s nutritiously balanced. Further more, customer service... See more

Company replied

Rated 3 out of 5 stars

I absolutely love this raw food but the availability has continued to be a problem for a year or so. I tried to persevere as a long standing customer but it continued to be an issue with no discounts... See more

Company details

  1. Animal Feed Store
  2. Pet Store

About The Rawgeous Pet Food Company

Written by the company

Highest quality, safest, tastiest raw dog food, delivered frozen straight to your door. Every Rawgeous bite is Traceable, Tested and Trusted.
Why Rawgeous:
Rawgeous sources the highest quality human-grade ingredients from the butcher to give all dogs the ultimate, complete and balanced nutritional meals that they deserve. We are also hot on testing, becoming the very first in Europe to test every single batch for nasties such as salmonella. Finally, we want to do our bit for the environment, so we only ever use sustainable packaging that's 100% recyclable and biodegradable.
About Us:
We are a family, not a manufactured brand. We are Eoin and Lorraine; a nephew and an aunt who have spent years telling everybody we know about the amazing raw pet food we feed our dogs at home, until one day we realised that we had a best kept family secret recipe right under our noses that was too good not to share. So we decided to roll up our sleeves and, with the support of Eoin’s dad John (and brother to Lorraine), we figured out how we could deliver our family’s Rawgeous pet food meals directly to your door, (because we are forward like that). We are passionate about our Rawgeous pet food because we have seen how it has transformed the health of our own rescue dogs, how it has literally saved our animals lives and now we want to share that love with you. And if that sounds bold, we should tell you that we’re not new to this.

Contact info

3.0

Average

TrustScore 3 out of 5

302 reviews

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Rated 5 out of 5 stars

I cannot speak highly enough about…

I cannot speak highly enough about Rawgeous... my dogs have been eating their food and treats for over six months and it has been a game-changer!! Five stars just aren't enough to describe my experience.

July 24, 2023
Unprompted review
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Reply from The Rawgeous Pet Food Company

Ah Claire- Thank you so much- We are all thrilled to hear

Lorraine & Eoin

Rated 5 out of 5 stars

My 4 Dogs adore this food

My 4 Dogs adore this food, but sadly its only afforable for us when we get any discounts with my 4 dog being giant breeds

July 4, 2023
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Reply from The Rawgeous Pet Food Company

HI Helen, thank you for your fantastic review. I totally understand having four giant breeds can be costly. We would love to help and will email you directly. Many thanks, Lorraine & Eoin

Rated 5 out of 5 stars

First time ordering Rawgeous and…

First time ordering Rawgeous and wonderful speedy (and convenient) delivery. Had an issue with my order which was resolved quickly and efficiently. Will definitely be ordering again! Thanks so much! :)

July 11, 2023
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Reply from The Rawgeous Pet Food Company

HI Rebecca- we are thrilled to hear this. Thank you

Rated 4 out of 5 stars

Moose has eaten every meal since having…

Moose has eaten every meal since having Rawgeous. Website is easy to navigate and it is really simple to change a delivery date and order. We have just started receiving a subscription of the venison treats too which have gone down so well! Small treats perfect for training.

July 19, 2023
Unprompted review
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Reply from The Rawgeous Pet Food Company

HI Jenny, Thank you for such wonderful feedback. We are delighted Mose is enjoying the food and the natural treats too.

Many thanks,

Lorraine & Eoin

Rated 4 out of 5 stars

Great food, only downside is packaging

This food is amazing! My dogs love to eat it and have shown great interest in every flavour at every meal since we have purchased the first lot. I am very happy with the quality of the ingredients and believe they are getting everything they need within this!

The only downside is the packaging, and although it seems a small thing it is probably enough to put me off continuing with the brand going forwards. Cardboard in theory seems great and much more eco-friendly than the plastic I was previously using. However, I find not all of the food comes out and often sticks to the box. It has to be the right level of defrosted/storage to minimise these issues. As a result of raw food often left on the boxes I find I am not recycling but throwing these, defeating the purpose of them being more environmentally friendly.

July 2, 2023
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Reply from The Rawgeous Pet Food Company

Hi Hannah, thank you for your fantastic review. we really do appreciate it. We are delighted the dogs love the food and you see the difference in the quality. We pride ourselves in the safest and premium quality raw food on the market.

We are also doing our bit for the environment. While the boxes are cardboard, they have a fully biodegradable lining called Enshield, which is meant to be non stick. I will go back and give feedback to the box manufacturer.

I know this sounds crazy, but so many owners give the dogs the box to lick, which they love- so giving the doggos an extra treat and you are really doing the best for the environment.

Thank you so much for your feedback

we hope you come back to us.

Lorraine & Eoin

Rated 5 out of 5 stars

Great company

Easy to change delivery. Questions are always answered in a timely manner. Friendly ran business.
My pooch has had rawgeous since he was a pup and loves it!

July 2, 2023
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Reply from The Rawgeous Pet Food Company

Hi Carla,

Thank you so much we are thrilled your pooch is still loving Rawgeous and that we can help in every way.

Lorraine & Eoin

Rated 5 out of 5 stars

Really enjoyed using your service and…

Really enjoyed using your service and my dog liked the beef and salmon recipes in particular. Like the concept and business values. Found that you were sending out too many emails around the orders though.

June 4, 2023
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Reply from The Rawgeous Pet Food Company

HI Ncola, thank you for your feedback. I really appreciate it. I will look into the volume of comms. We always love to action any suggestions.

Lorraine & Eoin

Rated 5 out of 5 stars

Quick delivery and my dog likes it

Quick delivery and my husky likes it, her favourite is the fish

June 1, 2023
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Reply from The Rawgeous Pet Food Company

We are delighted you love the service and the doggos love the food. win-win all around

Lorraine & Eoin

Rated 3 out of 5 stars

A few things to improve

Easy to use site. Brilliant range of complete raw food. Very reasonably priced. I do wish they'd increase the sausage range and have a separate sausage pick n mix. It's either a full mix or one type. I feel a larger range and choice would be better and allow the advised protein rotations while skipping ones your dog doesn't do well on. Raw mince pick n mix is a great range. Please do the same to cater better to small dogs that thrive on variety. Two of the flavours in my mixed box were out of stock so that was 16 packs of two flavours. No prior notice until it was packed. If I'd known prior I'd have reduced my box size and been able to substitute from our previous supplier. But the dog freezer is now full.
I love the breakdown of ingredients to avoid problematic proteins often hidden elsewhere.
Order arrived still frozen and no issues with delivery.
Some improvements and tweaks needed but I feel they will get there.
The food seems very good quality and my dog is enjoying.

May 30, 2023
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Reply from The Rawgeous Pet Food Company

HI Stacey, Thank you for your feedback. We are always striving for continuous improvement.

We have taken on board some more proteins as sausages and definitely
we will introduce some new ones.

I am sorry about the Out of Stock product recently.

We are always tweaking our business model and hope to give as much flexibility as possible to the customer and hope that you will continue with us and most importantly, your dog loves the food.

Many thanks

Lorraine & Eoin

Rated 5 out of 5 stars

Amazing!

We’re coming up to a year on Rawgeous after a rollercoaster ride of trying lots of different food types and brands, and Rawgeous was an absolute hit from day 1!
We have dances in the kitchen waiting for dinner time and the bowl/mat is licked clean every single time.
Thank you Rawgeous!

May 29, 2023
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Reply from The Rawgeous Pet Food Company

Oh, Lisa, it is just fabulous to read. Well may the dances continue. Thank you

Lorraine & Eoin

Rated 3 out of 5 stars

The dogs liked the food but although I…

The dogs liked the food but although I first liked card packaging but then found food stuck to it!

May 29, 2023
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Reply from The Rawgeous Pet Food Company

Hi Paula, Thank you for the feedback. I am delighted to hear the dogs liked the food. We are trying to do our very best for the environment too, and constantly looking at continuous improvement. We very much appreciate your comments.

Lorraine & Eoin

Rated 5 out of 5 stars

Wonderful in so many ways!

What can I say there are so many things I love about this company.
1. My Staffy Shay loves the food
2. It actually looks really good quality
3. Any queries I have had, Eion has always responded quickly and always more than happy to help
4. The packaging is recyclable.
5. I am in the process of returning the wool insulation padding. It's great that the company encourage you to do so and not only is it very easy, but its free too!

May 26, 2023
Unprompted review
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Reply from The Rawgeous Pet Food Company

Hi Noreen,

Delighted Shay loves the food and we help you with helping the environment too. Thank you for your lovely feedback.

Lorraine & Eoin

Rated 5 out of 5 stars

High quality food has helped Luna get…

High quality food has helped Luna get rid of her allergies to additives in other brands. 4 months in and she has stopped scratching and her 💩 are perfect!

May 31, 2023
Unprompted review
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Reply from The Rawgeous Pet Food Company

HI Eleanor, We are thrilled that Luna's allergies have gone. That's just wonderful. Happy Dog, Happy Mum

Lorraine & Eoin

Rated 5 out of 5 stars

Lorraine was so helpful and friendly…

Lorraine was so helpful and friendly she couldn't do enough for us nothing is too much trouble and she cares about us and our dog. The service is fantastic

May 23, 2023
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Reply from The Rawgeous Pet Food Company

Hi Carol, thank you so much for your feedback. Here at Rawgeous we just love receiving feedback like this. Much appreciated.

Lorraine & Eoin

Rated 4 out of 5 stars

Very good raw food for our German…

Very good raw food for our German shepherd, delivery always on time.
Would give 5* if there was more variety

May 14, 2023
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Reply from The Rawgeous Pet Food Company

HI Charlene, Thank you for your feedback. Watch this space, some new recipes on their way.

Rated 5 out of 5 stars

Loved by our dog

Loved by our dog, highest quality ingredients

May 9, 2023
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Reply from The Rawgeous Pet Food Company

Thank you Andrew for a great review- We are delighted that the dogs love Rawgeous .

Lorraine & Eoin

Rated 5 out of 5 stars

So much fresher and more appetising…

So much fresher and more appetising looking than all other raw food brands we’ve tried. Chewie now finishes his bowl every time, so he’s happy too!

May 23, 2023
Unprompted review
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Reply from The Rawgeous Pet Food Company

We are delighted that Chewie is happy and finishes his bowl every time-
Thank you for taking the time to let us know

Lorraine & Eoin

Rated 5 out of 5 stars

We love Rawgeous

We love Rawgeous, great quality complete raw dog food. No worrying about what essential nutrients we are missing in our dog’s diet, because it’s nutritiously balanced.
Further more, customer service is second to none. Lorraine is always on hand to answer and questions, give advice and is just a lovely person to deal with. Thank you

May 14, 2023
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Reply from The Rawgeous Pet Food Company

Ah Thank you! Thank you so much for such lovely warm comments. We are delighted and very much appreciate it.

Lorraine & Eoin

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