Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... See more
Company replied
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See what reviewers are saying
I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofes... See more
Company replied
Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my or... See more
Company replied
Having ordered a Zoom F8n with next day delivery I started recieving messages of thanks for ordering, followed by notifications about the transit of my order by DPD. I received a delivery times... See more
Company replied
Company details
Written by the company
Through its 40 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.
Contact info
Abbey Lane, WR11 4BY, Evesham, United Kingdom
- +44 01789 777 040
- sales@raycom.co.uk
- raycom.co.uk
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Love dealing with Raycom
Love dealing with Raycom. Friendly, knowledgeable and just generally lovely staff.
February 10, 2020
Unprompted review
Reply from Raycom Ltd
Thank you for sharing your experience Ellie, always a pleasure to hear from you!
Many thanks
Jilly
Great service every time.
January 29, 2020
Unprompted review
Reply from Raycom Ltd
Hi Rory
Thank you so much for your business and leaving your review. We'll look forward to hearing from you again!
Kind regards
Jilly
fast shipping to Germany and very hot prices
Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my order. I would order again any time. I can recommend this shop.
January 23, 2020
Unprompted review
Reply from Raycom Ltd
Hi Johannes, thank you for your excellent review, which sounds like a 5 star to us! We'll look forward to hearing from you another time.
Many thanks
Jilly
1st class service
Great company to deal with. Order arrived promptly and one small error was dealt with very quickly with sincere apologies. I’ll definitely buy from them again.
January 22, 2020
Unprompted review
Reply from Raycom Ltd
Thank you Seimon for taking the time to share your experience. Thank you too for buying from Raycom and we'll look forward to hearing from you again.
Many thanks
Jilly
Customer for life...
Great communications, great value, prompt delivery, went above and beyond with my order. They now have a customer for life!
January 16, 2020
Unprompted review
Reply from Raycom Ltd
Delighted to hear it Rafe! Thank you so much for the opportunity in the first instance and we'll look forward to hearing from you again, thank you too for sharing your experience.
Kind regards
Jilly
sound product!
Great packaging and deliver and a brilliant hydrophone
January 9, 2020
Unprompted review
Reply from Raycom Ltd
All as it should be John! Thank you for buying from Raycom and thank for taking the time to leave a review.
Kind regards
Jilly
Reply from Raycom Ltd
Thank you for taking the time to share your experience Joel! Thank you too for your custom, and we'll look forward to hearing from you again.
Kind regards
Jilly
Reply from Raycom Ltd
Thank you Marko for taking the time to share your experience and for choosing to buy from Raycom!
Kind regards
Jilly
Great customer service & help
January 6, 2020
Unprompted review
Reply from Raycom Ltd
Thank you BB, do please get in touch anytime for help and advice!
Kind regards
Jilly
Great customer service
Great customer service, had contacted via the phone about an item that was out of stock, very friendly staff who quickly found out when the item would be available. Placed my order online and got a shipping notification on the day was told item would be available, item arrived the next day. Great and easy experience buying from Raycom.
January 4, 2020
Unprompted review
Reply from Raycom Ltd
Thank you Andrew for taking the time to share your experience. Thank you too for choosing to buy from Raycom and we'll look forward to hearing from you again!
Kind regards
Jilly
Ordering was simple and easy
Ordering was simple and easy, and they were offering some very excellent pricing during their Black Friday and Christmas discount period.
December 27, 2019
Unprompted review
Reply from Raycom Ltd
Hi Charlie
Thanks for taking the time to leave a review and share your experience with others. We'll look forward to hearing from you again should there be anything further we can help you with.
Thanks again.
Jilly
Reply from Raycom Ltd
Our pleasure Ivan and thanks again for buying from Raycom!
Kind regards
Jilly
Raycom is Fantastic
Raycom is Fantastic. as one of my regular suppliers and they are great. If i need something fast, unique or just advice they are always there to help. I can't thank them enough. Fully recommend Raycom!!
December 25, 2019
Unprompted review
Reply from Raycom Ltd
Thank you Paul, always a pleasure to hear from you!
Many thanks
Jilly
Great price
Great price, great service, what's not to like??
Recommend...
December 20, 2019
Unprompted review
Reply from Raycom Ltd
Thank you John! Its our mission to delight with great prices and service :)
Kind regards
Jilly
Great service fast shipping!
December 19, 2019
Unprompted review
Reply from Raycom Ltd
Thanks for your great review and for buying from Raycom!
Kind regards
Jilly
I purchased my items on line and it was…
I purchased my items on line and it was painless and flawless. Very happy.
December 17, 2019
Unprompted review
Reply from Raycom Ltd
Hi Bal, thank you for taking the time to leave your review! Delighted that all was at it should be and thanks again.
Best wishes
Jilly
Great service as ever from Raycom.
Great service as ever from Raycom.
Had an issue with delivery and the customer service was exemplary.
Best prices, spectacular customer service. What more could you ask for.
Always a happy customer.
December 11, 2019
Unprompted review
Reply from Raycom Ltd
Thank you for such a wonderful review! A pleasure to serve you as ever and thank you for coming back to us.
Kind regards
Jilly
Raycom sorted it.
DPD did something bizarre but after I emailed Raycom they phoned me straight back and sorted it.
December 4, 2019
Unprompted review
Reply from Raycom Ltd
Thank you for your review Kevin and not least for your patience! Thank you so much for buying from Raycom and we hope you'll come back next time!
Kind regards
Jilly
Great service speady delivery.
November 22, 2019
Unprompted review
Reply from Raycom Ltd
Thank you for your great review John and for buying from Raycom! We'll look forward to hearing from you another time should there be anything further we may be able to help you with.
Kind regards
Jilly
Great seller
November 13, 2019
Unprompted review
Reply from Raycom Ltd
Thank you for choosing to buy from Raycom Alex and for taking the time to leave us a review! We'll look forward to hearing from you again.
Kind regards
Jilly
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