Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... See more
Company replied
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See what reviewers are saying
I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofes... See more
Company replied
Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my or... See more
Company replied
Having ordered a Zoom F8n with next day delivery I started recieving messages of thanks for ordering, followed by notifications about the transit of my order by DPD. I received a delivery times... See more
Company replied
Company details
Written by the company
Through its 40 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.
Contact info
Abbey Lane, WR11 4BY, Evesham, United Kingdom
- +44 01789 777 040
- sales@raycom.co.uk
- raycom.co.uk
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Good products, good service
I've always received great service from Raycom. They know their products and are willing to give support.
April 25, 2020
Unprompted review
Reply from Raycom Ltd
Thank for choosing to buy from Raycom, we appreciate your business and for leaving your review! We are always very happy to support our customers and we'll look forward to hearing from you again.
Kind regards
Jilly
Purchased a B grade (returned) XLR…Delivery exactly as described
Purchased a B grade (returned) XLR transmitter at a very good price. Well packaged, in great condition. Delivery was exactly as described. I’ll definitely deal with this company again and I have no reservations in recommending Raycom.
April 21, 2020
Unprompted review
Reply from Raycom Ltd
Thank you for leaving your great review Hank, we really appreciate your custom and your feedback!
Kind regards
Jilly
Good & fast service.
April 18, 2020
Unprompted review
Reply from Raycom Ltd
Thanks for buying from Raycom and for sharing your experience Chris, we'll look forward to hearing from you again.
Kind regards
Jilly
Reply from Raycom Ltd
Thank you for buying from Raycom Paul and for sharing your experience! We'll look forward to hearing from you again.
Kind regards
Jilly
Reply from Raycom Ltd
Thank you for recommending Raycom Marcin, we'll look forward to hearing from you again.
Kind regards
Jilly
Helpful and knowledgable
Helpful and knowledgable, and available to talk with over the phone.
April 7, 2020
Unprompted review
Reply from Raycom Ltd
Hi Paula, thanks for sharing your experience, we are very happy to help and support and we'll look forward to hearing from you again.
Kind regards
Jilly
Reply from Raycom Ltd
Hi Jack, thank you for sharing your experience, we really appreciate the feedback and we'll look forward to helping you again.
Kind regards
Jilly
Always great products and service
March 31, 2020
Unprompted review
Reply from Raycom Ltd
Thank you Kev for buying from Raycom, we really appreciate your custom and value your feedback.
Kind regards
Jilly
Reply from Raycom Ltd
Thanks for leaving your review Toxi and buying from Raycom! We'll look forward to hearing from you again.
Kind regards
Jilly
Excellent service
In these troubled times, Raycom managed to supply excellent kit, super fast with a friendly service. Fab team, keep the good work up.
March 30, 2020
Unprompted review
Reply from Raycom Ltd
Thank you for your order Simon and for your great review and kind words!
Kind regards
Jilly
My second order from Raycom
My second purchase in a short time, and as i said before, excellent customer service, competitively priced, fast delivery, Raycom is highly recommended.
March 30, 2020
Unprompted review
Reply from Raycom Ltd
Thanks again for your order Uwe! Reviews are incredibly important to us, thank you for sharing yours.
Kind regards
Jilly
Better than expected!
Very quick shipping and handling, even better than expected.
Highly recommended!
March 29, 2020
Unprompted review
Reply from Raycom Ltd
Thank you for choosing to buy from Raycom Jeffrey and we are delighted to have exceeded expectations. Thank you so much for sharing your experience and we'll look forward to hearing from you again.
Kind regards
Jilly
Quick ordering and delivery
Quick ordering and delivery. 100% trouble free, thanks a lot!
March 18, 2020
Unprompted review
Reply from Raycom Ltd
Thank you Anders for sharing your buying experience, which is as it should be! Thank you for choosing to buy from Raycom and we'll look forward to hearing from you another time should there be anything at all we can help you with.
Kind regards
Jilly
Excellent service and super fast…
Excellent service and super fast shipping
March 11, 2020
Unprompted review
Reply from Raycom Ltd
Thanks for shopping with Raycom Michal and leaving your review! We'll look forward to hearing from you again.
Kind regards
Jilly
Great comms and helpful advice.
March 8, 2020
Unprompted review
Reply from Raycom Ltd
Thank you for sharing your experience Will, we'll look forward to hearing from you again, always more than happy to help and advise where we can.
Kind regards
Jilly
If you want the cheapest and…
If you want the cheapest and cheerfullest there are several suppliers out there but if you want the absolute best solutions for your precious field recordings and the ultimate in service and back up. Choose Raycom.
Mike Keen and his cheerful team at Raycom are not the cheapest but are serious about finding solutions and are ..simply the best.
Thanks for sorting it out for me again Mike.
March 4, 2020
Unprompted review
Reply from Raycom Ltd
Thank you for sharing your experience! We absolutely strive for excellence (not to mention cheerfulness!) and we'll look forward to hearing from you again.
Kind regards
Jilly
The best Lectrosonics reseller in…
The best Lectrosonics reseller in Europe ! They answer your questions quickly. Good advise and professionalism.
March 2, 2020
Unprompted review
Reply from Raycom Ltd
Thanks you Guillaume, and all with a 5 year warranty that we provide too! We'll look forward to hearing from you again.
Kind regards
Jilly
Outstanding service
The product I purchased was very competitively prices and the delivery was on time.
I’ll be buying all my new gear from here 😊
March 1, 2020
Unprompted review
Reply from Raycom Ltd
Thank you Tendai for leaving a review, and for your business! We'll look forward to hearing from you.
Kind regards
Jilly
Betso Wideband Compact Antennas
Excellent Service from Raycom as Usual! Fast delivery on a New Pair of Betso Wideband Compact Antennas. Just used them on a job out in the Philippines for a history channel show involving filming in tropical Jungle and mountains with mixture of hot temperatures, high humidity, the aerials performed brilliantly with my Zaxcom radio mics and using a PSC multi SMA Distro, really like the mounts included with them perfect for the bag setup, highly recommend these attennas! Thanks again Raycom!
February 14, 2020
Unprompted review
Reply from Raycom Ltd
Our pleasure Jez, we make it our mission! Thanks again for shopping with Raycom and we'll look forward to hearing from you another time. Thank you too for sharing your experience (sounds amazing!) of the Antennas.
Kind regards
Jilly
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