Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... See more
Company replied
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Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... See more
Company replied
I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofes... See more
Company replied
Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my or... See more
Company replied
Having ordered a Zoom F8n with next day delivery I started recieving messages of thanks for ordering, followed by notifications about the transit of my order by DPD. I received a delivery times... See more
Company replied
Through its 40 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.
Abbey Lane, WR11 4BY, Evesham, United Kingdom
Excellent service - very prompt delivery. Everything you'd expect of a professional supplier.

Reply from Raycom Ltd
Fabulous service! , my Sound Devices 633 was delivered within 24 hours...👍

Reply from Raycom Ltd
Quick despatch of my purchases. Very knowledgeable of their products. Great retailer

Reply from Raycom Ltd
amazing customer service, well informed and very professional and will do everything possible to meet your needs.

Reply from Raycom Ltd
Great service, will happily do business again. Placed an order for two DPA6060’s wired for 3pin Lemo, which they made up for me. The order arrived the following morning. I had contacted other suppliers for the same order but they all said 3-5 days...and they were more expensive.
Thanks Raycom...I’ll be back for sure.

Reply from Raycom Ltd
First time ordering and would happily return if and when the need arises.

Reply from Raycom Ltd
2nd Order with Raycom - no fuss, they did what they said, no complaints.......... Isn't it sad that we give 5 stars in this day and age, just doing what we expect.

Reply from Raycom Ltd

Reply from Raycom Ltd
great product, excellent condition, fast delivery, good pricing.

Reply from Raycom Ltd
Really good, delivery in time. No problems with the product. Nothing negative to say

Reply from Raycom Ltd
Very swift service, came much earlier than expected. Customer service responded to request for additional paperwork and information very quickly.

Reply from Raycom Ltd
Raycom are always helpful, reliable and with expert advice.
Products are dispatched extremely quickly and repairs done to the highest standard.

Reply from Raycom Ltd
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