Not a truthful company ordered a doll 2months ago they said 10-15days for delivery I still havent recieved it and the help email doesnt go thro!!! Beware
Company replied
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See what reviewers are saying
My daughter saved her money and paid over $300 for a full silicone 16” baby. She received the doll and it looks NOTHING like the pictures. I have reached out 3 times to the email address and have not... See more
Company replied
Do not, under any circumstances buy from this site. Awful, awful, cheap horrible rubbish. My 9 year old daughter spent ALL of her birthday money (over GBP80) on a baby doll and excitedly asked for tra... See more
Company replied
Omg! It’s almost comical how absurdly different these two dolls look from what is being represented on the RGBDOLLS website. 1st they are so obviously poor quality and very cheaply made. 2nd the facia... See more
Company replied
Scam
Investigate before purchase. I wish could attach the image of the doll that i received. So scary to look at it. The site is a scam. The item is a trash.
July 13, 2022
Unprompted review
Reply from Rbgdoll
It's a pity that you think us a scam. But we must tell you that we are a legal and legitimate site.We would like to tell you that our reborn dolls are made by imitating real babies,it is more realistic than other dolls.
We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.
com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
Completely different doll
I bought and received the doll before I saw these reviews, and have found these reviews are correct - the whole thing is a scam because they won't refund your money if you are unhappy with your purchase like other honest companies.
July 3, 2022
Unprompted review
Reply from Rbgdoll
We express our apology that the doll could not meet your expectation.Please rest assured, customer could return what he/she received for exchange or refund for the unsatisfactory product, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Not at all as represented . Stay away.
I thought I had done a pretty good job at finding a doll for my granddaughter. After a multi hour search I came across this place, dolls looked beautiful, pricy but I thought it would be worth the cost if it were as lovely as shown…. Well it is not, not by a long shot.
It’s not horrible, I mean it won’t scare my granddaughter and give her nightmares but it sure as heck is not worth the $112.00 I spent .
It’s dressed in a hideous dress that feels cheap and looks cheap. Not like an infants outfit, more like a dollar store outfit.
Doll is meh at best. If it were $15.00 I’d say o.k. But $112.00 absolutely NOT!
Don’t waste your time or money with this place , it’s a rip off .
July 1, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
Lying company
That company is not reliable & they're lying I'm reporting them to the bbb!they're are a bunch of scammers!
I'm refusing any emails from them!
June 13, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenice caused. We notice you left more than 1 reviews, but we can not locate your order and any problem according to your user ID. Could you please provide us your order number and update more details of your problem, we will definitely offer you a satsifactory solution.
What a RIPOFF
What a RIPOFF! The doll I received is NOTHING like the one pictured. The only similarity is that they both have their eyes closed. I now believe the photo was of a real baby, and not a doll. It's probably pointless to try and return it, since it came from China. I feel very stupid but at least hope I can stop someone else from repeating my mistake.
June 11, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
This place is literally a scam I’m…
This place is literally a scam I’m made…
This place is literally a scam I’m mad at myself for not reading the reviews prior to purchase. I pay $ 74.40 for a baby doll for my granddaughter and they send me a $ 5.00 dollar doll . They took forever to send the doll and when I continually asked for my money back I got excuse after excuse. Buyer please beware do not purchase any doll RBD ever!!!
May 26, 2022
Unprompted review
Reply from Rbgdoll
It's a pity that you think us a scam. But we must tell you that we are a legal and legitimate site. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
Buyer beware!!!!
Buyer beware!!!!! I’m very disappointed with the doll that was sent to my friend’s daughter for her special first birthday!!!! I feel like this was a bait & switch operation because the doll that was pictured on my order looks NOTHING like the one she received!!!! I could have gone to Walmart and found a cuter doll on the shelf! DO NOT WASTE YOUR HARD EARNED MONEY ON THIS Website!!!! I paid for & ordered the doll named “Abbey” and the one my friend received looked like Afro-Asian doll Not Afro-American!!!! S.W. Brackenridge, PA
May 24, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
I ordered two dolls about 3 weeks ago
I ordered two dolls about 3 weeks ago. They sent me a confirmation email asking me to confirm my order. I did say that the 2 dolls pictured were the dolls I wanted. I received one doll 2 days ago. Cheap doesn’t begin to describe it. The clothes were a major reason why I chose the 2 dolls. The only doll I’ve received so far was in a very different outfit than what I agreed to. The pacifier doesn’t fit in the doll’s mouth. The neck is sewn onto the body in a shoddy fashion, with a large gap visible above the clothing. The “vinyl” legs can be squeezed into a misshapen mess. The hairdo was different than the doll I chose also. The doll I received had bangs, neither doll I ordered had bangs. I’ve emailed the company that I was willing to return the doll for a full refund. They asked for pictures, I took 11. A real reborn baby should come with a COA, this one came with a “birth certificate” that you fill out yourself. It seems they will allow you to ship the doll back at your expense, being in China it requires a lot of jumping through hoops to get through customs, requiring forms in triplicate and even at that they won’t guarantee you a refund. Please, PLEASE heed these horrible reviews. This company also sells on Amazon. Warn your fellow doll enthusiasts to avoid this company AT ALL COSTS. I’m sorry I didn’t read the reviews prior to my purchase.
April 7, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused.Please rest assured, customer could return what he/she received for exchange if indeed received wrong product, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.
DO NOT BUT FROM THIS COMPANY
If I could give this less than a 1 review star I would. What an absolute rip off. I'm so angry that the excited daughter I had for this baby is now in tears because of the baby she recieved and spent her own money on is complete rubbish and plastic. She could have bought a better quality doll from the pound shop. This company should be ashamed of the products they advertise and actually provide, what a disgrace.
April 4, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
This place is literally a scam I’m made…
This place is literally a scam I’m mad at myself for not reading the reviews prior to purchase…but I’m grateful I did not spend a lot. They took forever to send the doll and when I continually asked for my money back I got excuse after excuse. Buyer please beware do not purchase any doll RBD ever!!!
March 20, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused.Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.
What I got from this company was a rip…
What I got from this company was a rip off!
There's no return information they got $80.00
of my money and I got something compared to Dollar
store.
March 11, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
I have been scammed!
I have been scammed! Doll I received is nothing like the doll shown and described on the website. The doll I received is not a genuine handmade reborn doll but a cheap hard plastic factory made doll with painted on hair not hand rooted. Ghastly! Company disputes this fact and refuses to allow me to return for a refund. Avoid at all costs!!
February 20, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused.Please rest assured, customer could return what he/she received for exchange if indeed received wrong product, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.
Horrible experience
Horrible experience. DO NOT ORDER from this company. They are a SCAM. Their product/dolls are CHEAP. The doll looks NOTHING like the picture. I am in the process of asking for a refund, but as I read the various reviews (too late) I know they will not refund my money, but I hope you read all these reviews and DO NOT ORDER from this Company.
January 15, 2022
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
guys its not a scam its legit because i…
guys its not a scam its legit because i ordered a doll from rbgdoll and its the exact same doll that i saw on the website maybe it was a scam long time ago but now its legit trust me
January 12, 2022
Unprompted review
Reply from Rbgdoll
Thanks for your appreciation. Yes,we are a legal and legitimate site.Our reborn dolls are made by imitating real babies,including expressions, posture and private parts of the body,they are adorable and realistic, hope to serve you in the future!
I ordered Alina and got a doll that…
I ordered Alina and got a doll that looked nothing like her. After several stupid explanations from the company, I decided they won't honor the return. Yes they are scams as well as others out there that look identical. Lost $110 for an ugly doll.
December 27, 2021
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
Buyer Beware…..Buyer Beware…
Buyer Beware…..Buyer Beware…
I unfortunately found these reviews to late and made the mistake of ordering from this company. The doll I ordered and the doll I received are nothing alike. Total scam. Definitely not worth the money I paid for it. The doll clothes I ordered are way to small for the doll and are so cheap looking. When I contacted the company and told them that I didn’t receive the doll I ordered, they said each one is decorated by hand, so they will all look slightly different, the dolls look nothing alike. I asked for a refund and they had the cheek to say they would refund me 10% of my total order. Bait & switch con artists.
December 21, 2021
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
DO NOT BUY a the dolls are cheap…
DO NOT BUY a the dolls are cheap imitations of reborn I ordered twins received only one and it’s cheap Please be warned
December 19, 2021
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
Please do not buy from this company!
Please do not buy from this company!! They are a scam!! I ordered supposedly a beautiful baby boy ! And got a totally different doll than i ordered!! Looked like I got cheap doll from a store!!then if u want to return u have to pay shipping yourself… and we’re not talking about a few dollars either!! Please don’t fall for this company like I did!!!! Don’t waste ur time or money!!!
December 13, 2021
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
This account is a total scam
This account is a total scam! The doll like others have said is a dollar store doll with some scraggly hairs pulled through. Not even close to what is pictured. When I emailed about a return they said they would give me 10% back! What a joke!!! DO NOT BUY FROM THIS SITE!!!
December 7, 2021
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
THIS IS A SCAM SITE
THIS IS A SCAM SITE.
THEY TAKE YOUR MONEY AND DONT DELIVERY YOUR ORDER.
WHEN I TRIED TO CONTACT THEM THEY DONT REPLY.
December 1, 2021
Unprompted review
Reply from Rbgdoll
So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@rbgdoll.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.
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