As always RCB Logic managed to save the day. Atem switcher ordered on the Friday, arrived in Cornwall early Saturday. Fantastic service. I can't recommend enough. Will be using again and again. Thanks... See more
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Review summary
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Reviews shaping this summary
Good after-sales communications when the letter with my product licence was a week late - which with hindsight was almost certainly caused by Royal Mail, not RCB Logic. Would happily buy again from th... See more
Quick and efficient sales. An actual person when you call, and they know their stuff! After sales exceeds expectations. Real empathy to your issue and how to find a solution. A call out to Rene.
My experience was great. The lady who attended to me, I don’t know her name was fantastic she was curious and polite. When I lost my way I called the the office she answered and navigated me to her of... See more
Company details
Written by the company
We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.
rcblogic.co.uk Details
Written by the company
- Same Day Dispatch
- We strive to get every order placed before 4pm, sent out the same day.
- Same Day Delivery By Courier Bike
- If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
- Expert Advice
- We have a wealth of technical experience to help guide you to making the correct product purchase.
Contact info
Unit 18C Chiltern Court, Asheridge Road Industrial Estate, HP5 2PX, Chesham, United States
- 01494 782834
- info@rcblogic.co.uk
- rcblogic.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent company to do business with
Excellent company to do business with, the lady at reception answered all the questions and the package arrived quickly and swiftly no problems at all
May 29, 2025
Delivered quickly
Delivered quick and took the time to make sure it had been dispatched after i had said it was so key to be next day.
June 5, 2025
reliable service
The team at RCB and especially Anna are a joy to work with, efficient, competitive, great comms, fast delivery and always find a solution
May 8, 2025
Very fast dispatch
Very fast dispatch, the davinci resolved studio keyboard is perfect for editing. No issues whatsoever with the order.
May 6, 2025
Easy shopping experience
Easy shopping experience, fast well packaged delivery and good tracking notifications.
April 29, 2025
Very fast response
Very fast response. I inquired 3/4 other companies but RCB is the only one replied me with very simple and straightforward processing. Got my order next day. Very glad to buy from them and I will use it again.
May 1, 2025
Really Helpful...
April 22, 2025
Fast and efficient delivery of video…
Fast and efficient delivery of video converters and components.
Excellent service very happy to purchase from RCB Logic again in the future.
April 14, 2025
Well packed and same day dispatch
April 14, 2025
Does what we required
April 11, 2025
Gr4eat delivery and price
Delivery of pre-order item was much sooner than expected and very reasonable price.
April 3, 2025
Delivery was very speedy
Delivery was very speedy, and well packed. Impressed by the Mini Pro video mixer, the possibilities seem endless, and it's ideal for a more varied hybrid conference than we've previously held.
March 10, 2025
Excellent Service
I've had a CYP HDMI Matrix for almost 5 years and it recently developed a fault. I contacted the retailer (RCB Logic) who worked seamlessly with the manufacturer CYP Europe to obtain an RMA. The unit was returned to CYP who tested it and found it faulty. To save time, rather than repair it, CYP contacted RCB Logic and gave them the authority to send out a new matrix. RCB Logic telephoned me on the 14th to say the new unit would be with me on the 18th. Excellent service - thank you
March 14, 2025
Unprompted review
Appreciated the support responses (email)
I was pleased with the pre and post order experience. Furthermore the product I ordered did work better than originally expected, as I was assured that it would.
Couple of IT gripes: After ordering on-line, I never received any email acknowledgment of the order/reference number as promised at the end. Also when I used the on-line form to make an initial enquiry, I never received a response. Used email to make same query and support was good.
February 7, 2025
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