Staff exceptionally friendly & patient in advising which pieces might work well for me. Delivered (to hard-to-find area of Edinburgh) promptly & safely & then unloaded & constructed without fuss. Dini... See more
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Terrible Customer Service that desperately needs improving. I asked for a called back from one guy on a few occasions but never received one. This leaves you highly frustrated & feels like they do n... See more
Company replied
The communication about time and delivery were extremely difficult to obtain, very frustrating having to contact them multiple times. Staff could be very unhelpful. Ordered in January and only took... See more
Absolutely thrilled with our new dining room table! We knew we wanted something personal to us and RCC certainly delivered - loved the variety of size options and wood finish! Our new table looks grea... See more
Company details
Information provided by various external sources
Hand Made Custom Industrial Furniture
Contact info
United Kingdom
- rcc-furniture.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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Well worth the wait
Took delivery of my table and bench yesterday.
The quality and look are 1st class, brilliant price and definitely worth the wait.
Would highly recommend this company.
Quality of their furniture is Amazing
Quality of their furniture is Amazing , I’m so pleased with the item and delivery , I was hesitant at first as this was the first time I ordered from this company , But I was reassured all the way through from start to finish .. I will be purchasing more in near future … Value for money also I’d have expected to pay near enough around a Grand for this quality …. Rest assured anyone thinking of buying from this company rest assured they’re hassle free and quality furniture… Thank you so much I’m over the moon 🤩 x
After not having a kitchen table for 3…
After not having a kitchen table for 3 years we finally found a company that fit our needs and the look we wanted, I’ve always wanted a chunky table that looks handmade and not factory built , the warehouse was easy and simple to look round and order what we wanted and delivery was on time and perfect , look amazing in our kitchen , thankyou all so much
We’ve not long received our second…
We’ve not long received our second table from RCC! Were so happy with it, the quality is amazing and the service has been great. We always recommend RCC to friends and family and will definitely be ordering more. Thank you!
Fantastic
Fantastic! We're delighted with the table we ordered, it was great value and terrific quality. Even the courier Karl was very accommodating and insisted on helping to get it into position. RCC went out of their way to get the table to us before Christmas despite the lead-time being longer than this too. Thanks a mil, guys!
Highly recommended
Ordered a vanity unit and was very impressed with the service and quality of the item.
Made to order so there was a bit of a wait but this was fully communicated at point of sale. Delivery was on time and the after care I received was prompt and helpful.
Just had the worktop fitted to our…
Just had the worktop fitted to our bespoke kitchen island made by RCC furniture, we absolutely love it, still yet to add our own handles and oil it, but it is exactly what we wanted and all made to our own specifications. Lead time was quite long but we didn’t mind as we’ve got a unique piece of furniture that was delivered on time to Poole in Dorset as quoted and included in the price. Thank you.
Amazing from beginning to end!
Our experience with RCC was great from beginning to end. We went in to order on the cut off day for Xmas orders. It was busy in the show room but the assistant was patient and helpful when asking questions. Table ordered no problem and was told it would be delivered before Xmas. Received an email saying it would be coming on 2nd Dec which was earlier than expected. Delivery men friendly and super quick. The table came without the plastic feet but was advised this would be fed back and they would be sent out in the post. They were received a few days later. My other half had a few questions regarding caring for the table, so had an email exchange with the team who were very helpful. The table is absolutely beautiful, we are so pleased with the quality. It’s heavy and sturdy, and really is everything we wanted. We asked for the legs to be a certain width to allow diners to sit at the end of the table, this was done and the table can comfortably seat 8 people. I would definitely use this company again and would not hesitate to recommend them to family and friends. Thank you RCC!
We ordered a table from RCC furniture…
We ordered a table from RCC furniture and the communication and customer service was brilliant from the initial enquiries through to the delivery day. The table is a feature in its own right and everyone comments on how beautiful it is. It’s heavy, solid and sturdy. A really lovely piece!
Took a few weeks longer than expected…
Took a few weeks longer than expected but worth the wait . Thankyou
Amazing customer service and product
Initially we had a bit of a problem with the table, but as soon as this was communicated to the company this was resolved. The customer service was 10/10. The technician came to our home, fixed the problem and as we requested changed the colour of bench with no extra charge. We are so pleased with our table, thank you so much.
Ordered a dining table & bench from RCC…
Ordered a dining table & bench from RCC furniture. It is absolutely beautiful and the quality is amazing. The whole process from ordering to delivery was smooth. I was able to pick a delivery date that suited me. Even if it was a little in advance I was kept updated throughout the whole process I couldn’t recommend these guys enough.
Really happy with our order
Really happy with our order. We have a reclaimed dining table and it finished to a lovely standard. The top it’s beautifully soft with gorgeous natural cracks but they’re not rough. A couple of bits on the underside needed sanding back but super easy to do with a piece of sand paper. Guy who delivered was great. The pendulum legs needed to be removed to get safely through the house but it was not bother for him and he put it back together once in place.
Absolutely stunning craftmenship second…
Absolutely stunning craftmenship second to none. The service and delivery was great would highly recommend! Very high standard of quality for a great price! Have akreafy recommended to family
Fantastic company to deal with
Fantastic company to deal with. The quality of the table is unbelievable. Spent months looking in high street furniture stores and online stores for a dining table until we found RCC - We have zero regrets! This is without a doubt the best table I could have wished for. Thank you very much, David
Great quality furniture, worth the money
Great quality furniture at a super competitive price. Looks great, super solid and simple yet beautiful.
Great service from ordering through to…
Great service from ordering through to delivery. The table and bench look even better than I expected. A real high quality finish. Thank you!
Purchased a reclaimed Industrial Chic…
Purchased a reclaimed Industrial Chic Double XX 6-8 Seater Wood & Steel Dining Table from this place.
The product is 10/10 and the delivery was spot on.
Will be purchasing more items in the future :)
Poor service and communication
I ordered two identical corner benches and because I needed them pretty quickly they wouldn't honour the 10% discount displayed on the web site -which was annoying. The benches arrived but both were too long on one direction - so they wouldn't fit. They never answered the telephone and so had to rely on email to try and convince them they'd not built it to the agreed sketch. They seemed reluctant to accept that they could have measured incorrectly and insisting on seeing more and more photos and measurements. They finally offered to collect the benches to see whether i'd measured correctly - no mention of swapping with the correct sized benches. At this point I hit the roof and demanded they supplied new benches when they collected the incorrect ones. They reluctantly agreed but it was another month before they'd arrive. In the end it was six weeks and, to this day, no apology or acceptance they'd screwed up. I liked the product (eventually) but the service was really really bad
Super highly recommended
Staff exceptionally friendly & patient in advising which pieces might work well for me. Delivered (to hard-to-find area of Edinburgh) promptly & safely & then unloaded & constructed without fuss. Dining table now much commented upon, main hub of the house, & other side tables, tv units etc look authentically cool. Thanks so much, cannot recommend highly enough - will def be ordering more when I find the space! 👌
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