RC Willey - DraperReviews 

369
TrustScore 4.5 out of 5

4.4

13300 S 200 W, 84020 Draper, UT, US


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See what reviewers are saying

Rated 5 out of 5 stars

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... See more

Company replied

Rated 3 out of 5 stars

The person I spoke to tried to be as helpful as possible and I would have given her more stars. Unfortunately, the people who she reached out to for assistance didn't have clear answers that differed.... See more

Company replied

Rated 3 out of 5 stars

We bought a white chair from the clearance section for what we thought was a good price. But when we got it home, the different lighting showed a large blue stain. It looks like they tried to wash... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

369 reviews

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4.4

All reviews

(369)

976 reviews in the last 12 months

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Rated 1 out of 5 stars

I don't like that what ever you buy at…

I don't like that what ever you buy at Rc Willey you have to put it together same us Walmart or Amazon. Can't find the furniture at the store to see how it looks.

February 17, 2024
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Reply from RC Willey - Draper

Thank you for the review and feedback on this. The product you had bought is one of our Ready to Assemble items that are shipped directly to you from the manufacturer. We do offer a lot of options for locally delivered products by our Drivers that can be assembled upon payment of a delivery fee.

Rated 5 out of 5 stars

Easy to work with sales

Easy to work with sales, even by phone on her day off!

February 15, 2024
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Reply from RC Willey - Draper

Hi Gilles! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to online order

Easy to online order. Delivery men were polite and helpful. Love the recliner especially the color.

February 9, 2024
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Reply from RC Willey - Draper

Hi Tammy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great Buying Experience

My experience with RC Willey couldn't have been better! I ordered my washing machine on line and picked it up later that day. This is the way shopping should be.

February 10, 2024
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Reply from RC Willey - Draper

Thank you for the 5-star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very Pleasant Sales and Service Experience

The right deal, best selection, immediate availability, courteous and knowledgeable staff. Robert was great as were the finance and delivery people. Overall a very pleasant sales experience on the website, on the phone and in person at the store.

January 27, 2024
Unprompted review
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Reply from RC Willey - Draper

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

The lady at the will call desk wasn’t…

The lady at the will call desk wasn’t very nice. I was a little disappointed by that. Maybe she was having a bad day.

January 3, 2024
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Reply from RC Willey - Draper

Hi Nicco! Thank you for your feedback. We apologize for any inconvenience you experienced and we will pass this along to our store management for internal review.

Rated 5 out of 5 stars

Yvette McAfee is one of the best…

Yvette McAfee is one of the best representative I have ever worked with. She made sure to help get me the best product for what I was looking for. She made sure that I was satisfied with my purchase after it was delivered and I will definitely be coming back as a return customer because of her outstanding customer service!

December 21, 2023
Unprompted review
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Reply from RC Willey - Draper

Hi Natalie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The microwave we needed was in stock

The microwave we needed was in stock, well priced, and easy to pick up. Thanks!

December 27, 2023
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Reply from RC Willey - Draper

Hi Annie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Customer service did a great job to fix…

Customer service did a great job to fix the issue. Customer service five star. But experiences with online purchases using rewards points was bad. Need to be fixed for future.

December 4, 2023
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Reply from RC Willey - Draper

Thank you for your feedback on your overall experience and we apologize for the inconvenience caused by our website. We will pass your feedback along to the necessary team so they can look into addressing this issue.

Rated 5 out of 5 stars

Easy order online

Easy order online. Easy pickup at the store. Friendly staff and customer service.

November 28, 2023
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Reply from RC Willey - Draper

Thank you for the thoughtful 5-Star review, we greatly appreciate your business, and we hope you have a wonderful day and Happy Holidays!

Rated 5 out of 5 stars

Excellent 🤗😇

November 23, 2023
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Reply from RC Willey - Draper

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

I was told that I would get an email…

I was told that I would get an email back because the lady obviously didn't want to stay on the phone with me. Never heard back...

November 24, 2023
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Reply from RC Willey - Draper

Thank you for the review and feedback, we apologize for the inconvenience you have suffered, we advise reaching out to our Customer Service at 888-584-5156 Option 1 or 801-596-6950 for details on your Online order.

Rated 5 out of 5 stars

This easy online transaction and the…

This easy online transaction and the easy pick-up at will call. Thank you so much. Had exactly what I was looking for.

November 20, 2023
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Reply from RC Willey - Draper

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great store, excellent salesman

Justin Luke is the best salesman we’ve ever worked with. He was informative and so quick on the computer—pulling up comparables with other stores and RCW current sales. His expertise afforded us to make our choices easier and confident that we were making a great purchase for what we wanted.

November 13, 2023
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Reply from RC Willey - Draper

Saundra,
Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Hope you have a great holiday season.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

I like RC Willey because it is a local…

I like RC Willey because it is a local company. They kept their word about refunding the warranty I paid after 10 years with no issues. The website was easy to use and I found what I wanted to buy.

November 18, 2023
RC Willey - Draper logo

Reply from RC Willey - Draper

Hi Irene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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