RC Willey - HendersonReviews 

429
TrustScore 4.5 out of 5

4.3

20 N Stephanie St, 89074 Henderson, NV, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... See more

Company replied

Rated 5 out of 5 stars

Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... See more

Company replied

Rated 5 out of 5 stars

Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... See more

Company replied

Rated 2 out of 5 stars

Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 20 N Stephanie St, 89074, Henderson, NV, United States

  • 7028568000

4.3

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(429)

980 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite

Polite, friendly, Korey is awesome. They do what they say they will do when they say they will do it.

June 29, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad Korey and the team took good care of you on your recent visit.
Have a great day.

Rated 1 out of 5 stars

Blue rewards is a joke

Blue rewards is a joke they drop off freezer and left, they plug it in did not level, did not set up, inside packaging left in

June 25, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Please call the customer service team at 702-632-3650, and they can verify your account and help you with setting up a service ticket.

Their hours are: Mon-Sat 7am – 8pm PDT

Rated 5 out of 5 stars

They greet us at the door and also ask us if we’re looking for something in particular

We first walked in the door we were greeted and also when we had a question about one of the items in the store instead of ordering it, we got to get it off the shelf so that was a convenience and buy some other things over there as well, and everybody was polite and kind

June 27, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much for the 5-star review, Andrew! we are so glad to hear that your found shopping with us so convenient. As well, that our staff was polite and made sure to answer your questions!

Rated 5 out of 5 stars

Working with the young Lady sales rep

Working with the young Lady sales rep, Reagan, was a great experience. Once the decision on the chair had been made, she ensured that all necessary paper work and purchase details were done quickly and seamlessly. Delivery was as stated and the delivery/set-up guys were courteous, careful and made sure the chair was in proper working order before leaving.

June 18, 2025
Unprompted review
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much for the kind words for Reagan. We are so glad to hear to hear that they were able to make your purchase with us quick and easy. As well that our delivery drivers were courteous, and careful with your items. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Great Service

Great Service

June 18, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much for the 5-star review! We are so glad to hear that you had a great experience with the service we provide, hope to see you again soon!

Rated 5 out of 5 stars

It was very easy to order and pay for…

It was very easy to order and pay for the Chaise lounge we wanted

June 12, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much for the 5-stars Richard! We are so glad that you found that everything was easy to order and pay for your new chaise lounge! We hope you enjoy your new furniture, and that we get to see you again soon!

Rated 5 out of 5 stars

great

great, fast and nice busines wit RCWilley

June 2, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Sales was helpful in store

Sales was helpful in store - keep me up to date on progress. Install done nicely.

May 26, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi Dona! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Great service, product and fair price

May 23, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad you were able to find the items you needed.
See you again soon!!!!

Rated 5 out of 5 stars

Good experience

Nice furniture with great prices.

May 24, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad you were able to find the items you needed.
We look forward to your next visit.

Rated 5 out of 5 stars

Very easy to shop online and then…

Very easy to shop online and then order!!

May 24, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Timothy,
Thank you for your review.
We are glad you were able to get your items with no problems.
We look forward to your next visit.

Rated 3 out of 5 stars

Wasn't able to make my purchase online…

Wasn't able to make my purchase online unless I signed in. I was also sent an email saying my item wasn't ready for pick up on my scheduled pick up date; but when I called to verify that, they said my order was ready. So i wasn't sent another email saying my item was ready.

May 16, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

We apologize for the inconvenience and any misunderstanding. We know that can be frustrating. If you require further assistance, please contact our online support 888-584-5156.

Rated 5 out of 5 stars

I've had several recent experiences…

I've had several recent experiences with RC Willey. Nothing but good, sound advice from the salespeople and considerate of my opinions too. Fair prices with timely delivery and installation as needed. A TV, mattress, washer & dryer and dishwasher have all been positive experiences.

May 24, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad you have been taken care of on all of your visits.
We look forward to your next visit.

Rated 5 out of 5 stars

Best customer service

Ready as detailed. Amazing customer service.

May 22, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much Cindy, for the 5-star review! We are so glad to hear that our customer service team made sure you had the best experience possible with us!

Rated 5 out of 5 stars

Rik was awesome

Rik was awesome, helped me with a Sony TV purchase. He watched the TV I wanted and notified me when it went on sale. The TV is awesome! Thanks Rik!

May 16, 2025
Unprompted review
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much, Paul, for the kind words for Rik! We are so happy to hear he went above and beyond to help you get a TV you wanted on sale. We hope we get to see you again soon!

Rated 5 out of 5 stars

Upstairs Carpet

We purchased carpet for the upstairs of our home. The experience was wonderful start to finish. Kayla was very helpful and made the buying and scheduling process easy. The install crew that RC Willey contracted with was professional and did an amazing job.

April 7, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi Susan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service from the lady who helped…

Great service from the lady who helped me choose a new bed.

April 29, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your feedback on your overall experience and for choosing to shop at our Henderson location! Hope you have a great weekend and that we see you again soon!

Rated 5 out of 5 stars

Fast delivery easy assembly.

Fast delivery easy assembly.

Arrived overnight on my porch. Took about 30 minutes to assemble.

April 26, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad your order arrived quickly and you were able t get it put together.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look