RC Willey - HendersonReviews 

429
TrustScore 4.5 out of 5

4.3

20 N Stephanie St, 89074 Henderson, NV, US


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Rated 5 out of 5 stars

Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... See more

Company replied

Rated 5 out of 5 stars

Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... See more

Company replied

Rated 5 out of 5 stars

Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... See more

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Rated 2 out of 5 stars

Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 20 N Stephanie St, 89074, Henderson, NV, United States

  • 7028568000

4.3

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.3

All reviews

(429)

980 reviews in the last 12 months

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Rated 3 out of 5 stars

In store was great

In store was great; delivery communication not. Still waiting on my purchase.

April 11, 2025
Unprompted review
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your feedback on your overall experience and we apologize for any inconvenience caused. Please pair with your sales associate or the store nearest you for updates on your order. Hope you have a great start to your week!

Rated 5 out of 5 stars

I placed my in-line order for a new…

I placed my in-line order for a new dryer (best price in town!) and it was ready for pick-up within minutes! Janet provided excellent customer service and was a pleasure to work with as I inquired about set-up/installation options available to me.

April 2, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

I waited over 30 minutes at customer…

I waited over 30 minutes at customer pick up for my items. Very frustrating!

April 1, 2025
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Reply from RC Willey - Henderson

Hello Kim,
We apologize for the inconvenience with your recent pickup. Looking at your order we have on file, this was placed online, and we do need to have ID verification before we are able to pull the item from our shelves to protect our customers for security reasons. If you do require any assistance, please reach out to our customer service office and we would be glad to assist you. You may reach us at,
702-856-8000
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase, ease of ordering and delivery.

March 13, 2025
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Reply from RC Willey - Henderson

Hi Kathy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Employees were smiling everywhere

Employees were smiling everywhere. Unheard of in these times!
Got a free basketball with the purchase of my tv.

March 7, 2025
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Reply from RC Willey - Henderson

Hi Christoph! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Our experience with RC Willey has…

Our experience with RC Willey has always been FIRST CLASS!

March 6, 2025
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Reply from RC Willey - Henderson

Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Adam was very helpful when we were…

Adam was very helpful when we were choosing our fridge/freezer. He even went out of his way to make sure the size was right

March 7, 2025
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Reply from RC Willey - Henderson

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

I purchased what I was looking and the…

I purchased what I was looking and the salesperson was nice but either he was not well-informed or didn't care to tell me what all my options were. After the purchase I came home and looked on the Samsung website to see more details about my new oven. It was there that I learned about the Samsung promo offering a second year full warranty for any oven purchase from this date to that. I was well within the promo dates but would never have known about it if I hadn't stumbled on to it. The sales people should know about things like that. He also neglected to tell me there was more than 1 shipping option to choose from. Had I known I definitely would not have selected to pay for a delivery option that I would not have benefitted from. That was just a lie and it was intentional.

February 22, 2025
Unprompted review
RC Willey - Henderson logo

Reply from RC Willey - Henderson

I apologize for the inconvenience you have experienced. Anything advertised on a manufacturer's website does not mean it is available through third party retailers. RC Willey and other retailers would not be able to match a warranty that is available only through the manufacturer. The salespeople explain what delivery options we have available since we have our own in-house delivery services. Those services would not be the same as what the manufacturer offers. I recommend calling our Henderson store at 702-856-8000 to speak with your salesperson for assistance with your order.

Rated 5 out of 5 stars

Salesman was knowledgeable and not…

Salesman was knowledgeable and not pushy at all. Thank you. The delivery tracking system was fantastic. The delivery driver and assistant were courteous and made sure the furniture was exactly where we wanted. Could not ask for a better experience.

February 17, 2025
Unprompted review
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi Robert! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service!

Great customer service as usual. Delivery and installation went smoothly.

February 11, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your feedback and for choosing to shop at our Henderson location! Hope you have a great weekend and that we see you again soon!

Rated 5 out of 5 stars

Great price Great service!

Great price, delivered earlier than promised and friendly delivery staff. No complaints!

February 3, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad the delivery team to good care of you.

Rated 5 out of 5 stars

I am very happy with the purchase

I am very happy with the purchase. I got a HP Pavilion laptop with 1 TB, core Ultra 5 processor, and a printer. I could even print with my iPhone. It will be plenty fast enough for photo editing and surfing. 3 years extended warranty. 0 financing for 12 months. As always, RC Willey came through for me!

February 6, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We are glad your new laptop and printer are working well for you.

Rated 5 out of 5 stars

They did a great job

They did a great job. On time and very friendly and helpful.

January 17, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your review.
We look forward to seeing you again.

Rated 5 out of 5 stars
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much for the 5-star review Linda! We are very happy to hear that your pickup went well and that our team was friendly to you, Hope to see you again soon!

Rated 1 out of 5 stars

Spent 30 minutes waiting for a pickup…

Spent 30 minutes waiting for a pickup of a ps5 controller and never got my item. Representative at the counter even said they weren't busy to another employee. Not worth the discount on the controller and would rather pay more than purchase online from them again. Wasted an hour of my day between waiting for nothing and having to call customer service for a refund.

January 7, 2025
RC Willey - Henderson logo

Reply from RC Willey - Henderson

I apologize for the inconvenience and frustration you have experienced. Our records do show that your order was placed online. We have to verify your ID at the time of pick up before we can pull the item to give to you. I apologize for the long wait time you experienced. We show that you did cancel the order. Please call our online help desk at 888-584-5156, option 1 if you need any other assistance.

Rated 5 out of 5 stars

The sales person in the location was…"Dominic Dilullo"

The sales person in the location was very helpful and knowledgeable, he was very happy to help us. The two peoples who deliver the item were very friendly and helpful as well...overall, great customer service for the sales department and the delivery department.

December 28, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi Antoine! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Positive experience

Very friendly people and knowledgeable

December 19, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you so much for the 5-star review, Phillip! We are happy to hear you found our team to be very friendly and knowledgeable. We look forward to helping you again in the future!

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