Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... See more
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Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... See more
Company replied
Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... See more
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Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... See more
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Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
20 N Stephanie St, 89074, Henderson, NV, United States
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Online help was readily available and very helpful when the app had issues with links not working when clicked. I will always shop RCWilley first!!

Reply from RC Willey - Henderson
I ordered an office chair on line and it was scheduled for me to pick up two days later. My vehicle was being repaired at a shop near RC Wiley, my store. I went to the store a day early since I was in that area, to see if I may collect my office a day early and I did not have my order number. The RC Wiley representative in will-call was professional, courteous, and very helpful in ensuring I received my order which was a day earlier than scheduled. Given its a busy time of the year for the store, the accommodated in receiving my item.

Reply from RC Willey - Henderson
I always shop at rcwilley. I was handed a coupon for 50 dollars off any purchase of 500 dollars. I purchased 1500 of merchandise but didn’t get the discount because of restrictions. If you’re going to offer 50 dollars off, do it, because you want me to come back, don’t give me restrictions, gezzz

Reply from RC Willey - Henderson
the fact that the product i wanted was in stock and it was so easy to acquire it . Also the fact that i could pick it up in a day was great considering it is the holiday season

Reply from RC Willey - Henderson
Everardo and the whole team are great, they handle business very well.

Reply from RC Willey - Henderson
We are so happy with our new carpet purchase. We had constant communication from Suzanne our sales rep. and Tony and his installation team were simply awesome!

Reply from RC Willey - Henderson
Great selection and prices. Friendly, available customer service.

Reply from RC Willey - Henderson
You had the exact product in stock I wanted whereas Home Depot and Lowes did not. You delivered the product exactly on time with friendly service.

Reply from RC Willey - Henderson
Attentive service, nice people, good quality products.

Reply from RC Willey - Henderson
Why does your confirmation email state to call a number "1/2 hour before arrival" to pick up your item..so it will be ready. I tried the number and the person on the other line said..that is not right..you have to show up and then we get it ready for you. Seems like a big discrepancy in policy. You should take that off your confirmation emails.
RC Wiley’s response to this suggestion is so dumb, that I dropped the review from 3 to 1 star. Did they even read my review?!?

Reply from RC Willey - Henderson
Completed installation of carpet in all rooms in less than a day.

Reply from RC Willey - Henderson
Great customer service as always. Had some issues with your website when I was trying to order the refrigerator on my laptop. Later used my phone and it worked.

Reply from RC Willey - Henderson
Our carpet experience was flawless, everything happened as planned. Our couch purchase was a little different, communication by our salesman was not stellar. Apparently communication is not a strong point for Jesse.

Reply from RC Willey - Henderson
The carpet we bought was amazing! Great price and quick install. Too quick in fact. We nearly succumbed to the VOCs which we were not warned about. Really poor followup on the sale and install. We couldn't sleep in our bedroom for three weeks. This all could have been avoided. $500 in dental bills. Pain and suffering. Just needed to air out the carpet before install. Shameful.

Reply from RC Willey - Henderson
I had a very positive experience with RC Willey throughout. The overall process was very streamlined and professional ensuring that the entire experience went well and was efficient.

Reply from RC Willey - Henderson

Reply from RC Willey - Henderson
Wow, what a pleasant experience....George was wonderful explaining all the various features of multiple washing machines until we made our decision on which one we proceeded with. He was personable, professional & joy to work with. Outstanding Customer Service!!!!

Reply from RC Willey - Henderson
Amy in flooring and Nancy in customer service are why we gave a 5 star review! Thank you both for taking care of all the issues we had!

Reply from RC Willey - Henderson
Always exceptional service..Irene has been our sales associate the last few times and she is great. Great selection as well!

Reply from RC Willey - Henderson
Sales ladies, Ethyl and Suzanne and delivery men. On time and very helpful.

Reply from RC Willey - Henderson
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