Needed a dishwasher. Accessed RC Willey online and searched. It was easy to use and to compare different models. Selected the brand and model, proceeded to checkout and had no issues selecting the pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Needed a dishwasher. Accessed RC Willey online and searched. It was easy to use and to compare different models. Selected the brand and model, proceeded to checkout and had no issues selecting the pro... See more
Company replied
Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... See more
Company replied
Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... See more
Company replied
Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Written by the company

Affordable furniture, appliances, and electronics since 1932
20 N Stephanie St, 89074, Henderson, NV, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from RC Willey - Henderson
Was having some issues with the appliances I bought and went into the store and they made it right and new appliances are coming out this Saturday. I’ve been with RC Willey for 39 years and they have great customer service when it comes to problems with things that you buy.

Reply from RC Willey - Henderson
Couldn’t put it together. Bolts stripped. Never again. Why don’t they put it together like Bobs furniture.

Reply from RC Willey - Henderson
Andrea, our sales person, was pleasant and knowledgeable and handled our order expeditiously.

Reply from RC Willey - Henderson
Salesperson was able to add my warranty on which I forgot to do at time of purchase. That was very much appreciated.

Reply from RC Willey - Henderson
Very profesional and kind. Got Kitchenaid stove and matching microwave.

Reply from RC Willey - Henderson
Fast and easy. Ordered online at a great price then just went to the store to pick it up

Reply from RC Willey - Henderson
Carl was very helpful in answering all of our questions about gas vs electric ovens. We had narrowed our choices by that point, but he helped us find the best oven for our budget and our lifestyle.

Reply from RC Willey - Henderson
Its been over 3 months waiting on a part and no one has reached out to me with any updates. When I do call I get the runaround and nobody wants to take the lead on my repair.

Reply from RC Willey - Henderson
Went to the Henderson store in Las Vegas, Nevada bought a refrigerator. Mr. Ortiz was great. Got to the register didn’t care for the service much. Shelly supervisor was horrible. I think she needs to go back to customer service training Benji in the back where you get your items is horrible. He also needs to go to customer service training, didn’t like the way he insinuated that I didn’t pay for an item very rude very rude. Try talking to him and he walked away and ran into the back where the stock was didn’t like that he insinuated that I didn’t pay for something when I know I did some of your team members just wanted debate a customer they should remember without us. There is no them. many things from RC Willey and I plan on being a regular customer like I have in the past for years , thank you

Reply from RC Willey - Henderson
Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in stock. Delivery crew was professional. They met delivery schedule, unpacked everything, cleaned up, and made sure everything worked. This is our 3rd major purchase of multiple items (appliances) from RC Willey and our 3rd 5 rating. 25 years living in Vegas and we won’t buy anywhere else without trying RC Willey first.

Reply from RC Willey - Henderson
The people from sales to installer, delivery was on spot, I always trust your service and prices.

Reply from RC Willey - Henderson
Always a great experience with RC WILLEY sales, customer service, and delivery. Have purchased numerous items over the years and never have had a problem with anything. People are nice, professional, and always helpful. Best furniture and appliance store in Las Vegas.

Reply from RC Willey - Henderson
We bought a 77 inch tv with their "deluxe" delivery and set up. Was anything but deluxe. Turns out that set up is only for putting on a stand. If you want the tv on an existing wall mount, they charge another $169. And that does not include making the tv work with your Alexa. Felt very angry about this! Had them just drop the tv off and am scheduling my own installer, which is another cost to us!

Reply from RC Willey - Henderson
I like that the company offers lower, competitive pricing on all brands and usually offers a sale price or promo along with a large selection variety.The staff is always courteous and eager to assist with buying options. I only buy my appliances from here.

Reply from RC Willey - Henderson
From the sales floor to the delivery, the team at Henderson was great! Sheena was so good with all our questions and very patient in getting us through the sale. And the delivery guys…WOW! They were efficient, quick and kind! Such a great experience with this store and team!

Reply from RC Willey - Henderson
For us, it’s always fun visiting the RC Willey on Stephanie. We get to see all the new products. Salepersons are all super friendly. Location is close to alot of eating places. I give this place 5 stars. ⭐️⭐️⭐️⭐️⭐️

Reply from RC Willey - Henderson

Reply from RC Willey - Henderson
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.