Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... See more
Company replied
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Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... See more
Company replied
Order arrived in a timely manner. Only Negative was the driver never called me. I live far from an RC W. so I was pleased with the overall transaction but the third party delivery service out of SLC c... See more
Company replied
RC Willey is the only place I have seen that offers credit but does not offer auto pay and does not make any real attempt to contact you for payment. They just tack on late fees and interest and re... See more
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I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
2301 S 300 W, 84115, Salt Lake City, UT, United States
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Reply from RC Willey - Salt Lake
I went into the store to redeem my blue rewards, and the customer service representative looked at my account and told me I didn’t have any and that I had redeemed them all. Afterwards I logged into my account and saw that I had $95 available so I had to go back to the store to redeem them. I spoke with the same customer service representative and she was a bit snotty didn’t seem to care that I had to come back and overall just didn’t seem like she wanted to help.

Reply from RC Willey - Salt Lake
The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many many questions about validation even after you have given them everything and after having been a customer for many years.

Reply from RC Willey - Salt Lake
Service was exceptional. Mick was very knowledgeable and helped us pick out the fridge freezer that we wanted. I can't wait for it to be delivered next week.

Reply from RC Willey - Salt Lake

Reply from RC Willey - Salt Lake
Everything sold is amazing! My experience was nice and smooth.

Reply from RC Willey - Salt Lake
Been a customer for 35 years and I have always had a great experience with RCW. In my opinion it’s the best people and great service and quality in the state. Thank you

Reply from RC Willey - Salt Lake
I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provides, if I'm not happy with a purchase it's easily exchanged and other slike policies is what keeps me coming back.

Reply from RC Willey - Salt Lake
We purchased a warranty buyback for a couch that we bought seven years ago. We went to claim it and it turned out that furniture was excluded from that deal during that time. Had it been included we could’ve got half our purchase price back for the warranty. RC Willey made it right and honored it anyway. Thank you so much! We’ll be back!

Reply from RC Willey - Salt Lake

Reply from RC Willey - Salt Lake

Reply from RC Willey - Salt Lake

Reply from RC Willey - Salt Lake
Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so many things. RC Willey has a large inventory to choose from so having him recommend similar or different things really helped. We found some great things and it's being delivered in 3 days! He even got me into Blue Rewards which is really a great thing.

Reply from RC Willey - Salt Lake
The item that I ordered online did not match the item I received from the store. It was a different version altogether. Somehow it was labeled with an incorrect sku number...

Reply from RC Willey - Salt Lake

Reply from RC Willey - Salt Lake
They are always personal and on spots, trying to help. They're knowledgeable and give the consumer fulfilling that he is special.

Reply from RC Willey - Salt Lake
The carpet installers were so polite and hard workers. They cleaned up when they were finishced.

Reply from RC Willey - Salt Lake
My husband and I just had our new Cal King mattress and adjustable base delivered. Our install team of Dan and Eduardo did a phenomenal job! They were very polite, professional, and personable. They are both truly wonderful assets to the RC Willey team. Great job, gentlemen.

Reply from RC Willey - Salt Lake
The delivery guys weren’t very nice. They were rough, acted put out when I asked them to please wear booties since I just got new carpet. The feet were missing on the sofa and they told me they would be installed the next two days. I called the store and the delivery guys never even put in the order of the feet, they closed the account out. Not impressed at all. I’ve always had good experiences in the past, not this time.

Reply from RC Willey - Salt Lake
This was a flawless and easy recovery of my extended warranty plan I didn’t use.
The person who assisted me was very efficient and professional.

Reply from RC Willey - Salt Lake
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