RC Willey - Salt Lake Reviews 

390
•
TrustScore 4 out of 5

4.2

2301 S 300 W, 84115 Salt Lake City, UT, US

•

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Rated 4 out of 5 stars

Ordering and pickup were fast and easy. Only complaint is when calling prior to arrival no one answered the phone but fortunately they were not too busy when we arrived . The employee who was there wa... See more

Company replied

Rated 5 out of 5 stars

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... See more

Company replied

Rated 5 out of 5 stars

Ordered yesterday, being delivered tomorrow. Granted it's only coming from 15 miles away but pretty quick turn around

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Rated 5 out of 5 stars

Absolutely the best customer service I have ever experienced. After placing my order they called to confirm all the details and said I would recieve a shipping email as soon as it was packed up. The s... See more

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Company details

  1. Furniture Store
  2. also in
  3. Appliance Store
  4. Electronics Store
  5. Flooring Store
  6. Home Goods Store
  7. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 2301 S 300 W, 84115, Salt Lake City, UT, United States

  • 8014613800

4.2

Great

TrustScore 4 out of 5

390 reviews

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1-star

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4.2

All reviews

(390)

908 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy ordering online

Easy ordering online, easy and quick pick up at Will Call

January 26, 2026
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much for your feedback! We are glad to hear that you found ordering online easy and that picking up at our Will Call dock was even faster. Hope to see you again soon!

Rated 5 out of 5 stars

Dave Anderson is an excellent Sales Person

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so many things. RC Willey has a large inventory to choose from so having him recommend similar or different things really helped. We found some great things and it's being delivered in 3 days! He even got me into Blue Rewards which is really a great thing.

January 15, 2026
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Brian! Thank you for your review! We appreciate your feedback. We are happy to hear that Dave was able to help you find what you needed. We look forward to seeing you again soon.

Rated 1 out of 5 stars

SKU numbers don't match

The item that I ordered online did not match the item I received from the store. It was a different version altogether. Somehow it was labeled with an incorrect sku number...

January 14, 2026
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Reply from RC Willey - Salt Lake

I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.

Rated 4 out of 5 stars

Sales

Sales Associate quickly responded to myth inquiry and recommend the product.

January 13, 2026
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Reply from RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

They are always personal and on spots

They are always personal and on spots, trying to help. They're knowledgeable and give the consumer fulfilling that he is special.

January 12, 2026
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much for the 5-star review and the kind words. We are glad that our team made sure you had all the information you needed to make an informed decision. We hope to see you again soon!

Rated 5 out of 5 stars

The carpet installers were so polite…

The carpet installers were so polite and hard workers. They cleaned up when they were finishced.

November 5, 2025
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Reply from RC Willey - Salt Lake

Thank you for your feedback on your overall experience shopping with us and for choosing to work with our Flooring department! Hope you have a great start to your week!

Rated 5 out of 5 stars

My husband and I just had our new Cal…

My husband and I just had our new Cal King mattress and adjustable base delivered. Our install team of Dan and Eduardo did a phenomenal job! They were very polite, professional, and personable. They are both truly wonderful assets to the RC Willey team. Great job, gentlemen.

January 2, 2026
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Colleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

The delivery guys weren’t very nice

The delivery guys weren’t very nice. They were rough, acted put out when I asked them to please wear booties since I just got new carpet. The feet were missing on the sofa and they told me they would be installed the next two days. I called the store and the delivery guys never even put in the order of the feet, they closed the account out. Not impressed at all. I’ve always had good experiences in the past, not this time.

December 31, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Denise, we apologize for the frustration your experienced with your most recent delivery.
Looking at your account, we do see that you were given a gift card for the experience and that parts have been ordered. If you do need any additional assistance, please contact our customer service office at (801) 596-6950 and our team will be glad to help you.

Rated 5 out of 5 stars

This was a flawless and easy recovery…

This was a flawless and easy recovery of my extended warranty plan I didn’t use.
The person who assisted me was very efficient and professional.

December 31, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Rickie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

I ordered 2 75” televisions Xmas gifts…

I ordered 2 75” televisions Xmas gifts for my son and daughter online like I pretty much always do waited for delivery a month after I ordered they didn’t show up I called to see what was going on and they said the financing was declined because of 1 penny that I owed everything in my house appliances furniture electronics literally everything in my house I bought at RCwilley never was I late on my payments guess I’ll buy them at Walmart they must be tired of my business

December 17, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thomas, we apologize for the frustration and inconvenience you experienced with your most recent order. If you need any assistance with your order, we recommend contacting our online help desk office at (888) 584-5156 Option 1, and they will be glad to help you.

Rated 5 out of 5 stars

Great customer service

Great customer service

December 9, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Karli! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Delivery of a new refrigerator

They arrived on time and the delivery drivers were very professional and respectful. The set up of our new refrigerator went really smooth and efficient.

December 1, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Matt! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Jo, we apologize for any misunderstanding that may have occurred. When you purchase an appliance or electronics product the warranty is facilitated through the manufacturer and not RC Willey. If customer service referred you to work with the LG that is because that is the best route to get your issue resolved. If you have further questions or concerns please pair with the store nearest you or your sales associate!

Rated 5 out of 5 stars

Awesome service

Awesome service And thanks to those who loaded the car so polite and outgoing Great store and staff! Thanks!

November 25, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

We were treated like family from…

We were treated like family from walking in the front door. To the cashier’s office friendly helpful associates. Thanks rc.

November 18, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

No Delivery Date

I ordered a washer and dryer on November 6 and still don’t have a delivery date. Don’t understand why. My money has been taken out of my bank account but no one has called me to give me a delivery date.

November 6, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Christine! I apologize for the inconvenience and frustration you have experienced. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.

Rated 5 out of 5 stars

Salesman was well informed and…

Salesman was well informed and professional. Store was clean and easy to navigate. Price was competitive. Product and installation services were on time and professional.

November 5, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Dave! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

Installers were awesome,sales people…

Installers were awesome,sales people and people measuring not so much. Missed stair carpet on order. Short on wood flooring 3 boards causeing us a month in unnecessary delays.

November 5, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

We apologize you did not have the best experience with your most recent flooring order.
We would recommend reaching out to our Salt Lake store's flooring department if you need any further assistant with your order and they will be glad to help. You may reach them at,
801-461-3820
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

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