RC Willey - Salt Lake Reviews 

381
TrustScore 4 out of 5

4.2

2301 S 300 W, 84115 Salt Lake City, UT, US


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Rated 5 out of 5 stars

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... See more

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Rated 4 out of 5 stars

Order arrived in a timely manner. Only Negative was the driver never called me. I live far from an RC W. so I was pleased with the overall transaction but the third party delivery service out of SLC c... See more

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Rated 1 out of 5 stars

RC Willey is the only place I have seen that offers credit but does not offer auto pay and does not make any real attempt to contact you for payment. They just tack on late fees and interest and re... See more

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Rated 5 out of 5 stars

I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... See more

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Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 2301 S 300 W, 84115, Salt Lake City, UT, United States

  • 8014613800

4.2

Great

TrustScore 4 out of 5

381 reviews

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4.2

All reviews

(381)

956 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 2 75” televisions Xmas gifts…

I ordered 2 75” televisions Xmas gifts for my son and daughter online like I pretty much always do waited for delivery a month after I ordered they didn’t show up I called to see what was going on and they said the financing was declined because of 1 penny that I owed everything in my house appliances furniture electronics literally everything in my house I bought at RCwilley never was I late on my payments guess I’ll buy them at Walmart they must be tired of my business

December 17, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thomas, we apologize for the frustration and inconvenience you experienced with your most recent order. If you need any assistance with your order, we recommend contacting our online help desk office at (888) 584-5156 Option 1, and they will be glad to help you.

Rated 5 out of 5 stars

Great customer service

Great customer service

December 9, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Karli! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Delivery of a new refrigerator

They arrived on time and the delivery drivers were very professional and respectful. The set up of our new refrigerator went really smooth and efficient.

December 1, 2025
Unprompted review
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Reply from RC Willey - Salt Lake

Hi Matt! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Jo, we apologize for any misunderstanding that may have occurred. When you purchase an appliance or electronics product the warranty is facilitated through the manufacturer and not RC Willey. If customer service referred you to work with the LG that is because that is the best route to get your issue resolved. If you have further questions or concerns please pair with the store nearest you or your sales associate!

Rated 5 out of 5 stars

Awesome service

Awesome service And thanks to those who loaded the car so polite and outgoing Great store and staff! Thanks!

November 25, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

We were treated like family from…

We were treated like family from walking in the front door. To the cashier’s office friendly helpful associates. Thanks rc.

November 18, 2025
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Reply from RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

No Delivery Date

I ordered a washer and dryer on November 6 and still don’t have a delivery date. Don’t understand why. My money has been taken out of my bank account but no one has called me to give me a delivery date.

November 6, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Christine! I apologize for the inconvenience and frustration you have experienced. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.

Rated 5 out of 5 stars

Salesman was well informed and…

Salesman was well informed and professional. Store was clean and easy to navigate. Price was competitive. Product and installation services were on time and professional.

November 5, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Dave! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

Installers were awesome,sales people…

Installers were awesome,sales people and people measuring not so much. Missed stair carpet on order. Short on wood flooring 3 boards causeing us a month in unnecessary delays.

November 5, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

We apologize you did not have the best experience with your most recent flooring order.
We would recommend reaching out to our Salt Lake store's flooring department if you need any further assistant with your order and they will be glad to help. You may reach them at,
801-461-3820
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 5 out of 5 stars

Efficient and Fast

November 4, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much for the 5-star review! We are glad to hear that your experience with us was great, and our team made sure you had your order in a timely manner. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great value!

October 22, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Awesome service

Ordered online ….. pickup went smooth they even loaded product into vehicle for me…respectful and courteous

October 25, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Darren! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

I went into the store in South Salt…

I went into the store in South Salt Lake City, Utah on 10/03/2025.
I tried to purchase a few items and the total came out to pretty close to $5700.
I know the payment went through on my end. The company took tje money out of my account.
However, rhey told me for some reason that their system had voided out the tickect and I wouldnt be able to purchase said items unless they ran it again. I know, charge me twice!!
I showed them the bank statement showing tjat amounr taken out of my bank account and their was nothing they could do. Because they couldnt figure out why.
Everyone else was able to pay their bills and make their purchases.
Now, its a fight between my bank and Rc Willey to get my money back!
Thank you so m7ch for the hassle!
I will never buy from your company again.
Maybe take the money you ripped off from me and use it to fix your system or hire compitent employees

October 3, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Andrew! I apologize for the inconvenience and frustration you have experienced. Our records show that the card was declined on our end. We did pass this information along to the store and the office manager has attempted to contact you. Please give them a call back at your earliest convenience.

Rated 5 out of 5 stars
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much, Robert, for the 5-star review! We are glad to hear that your delivery came on time and that you had a good experience with us. Hope to see you again soon!

Rated 5 out of 5 stars
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much for the 5-star review! We are so glad that you had a great experience with us and that our team was able to help you with your needs!

Rated 5 out of 5 stars

Good value,

Pick up was fast and easy

August 26, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Steve! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great help!

The team was able to show us a great selection, which led to being able to make an even better decision than originally planned!

August 16, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Travis! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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