RC Willey - SummerlinReviews 

459
TrustScore 4.5 out of 5

4.4

3850 S Town Center Dr, 89135 Summerlin, NV, US


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See what reviewers are saying

Rated 5 out of 5 stars

Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more

Company replied

Rated 5 out of 5 stars

I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... See more

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Rated 2 out of 5 stars

Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more

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Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3850 S Town Center Dr, 89135, Summerlin, NV, United States

  • 7025152600

4.4

Excellent

TrustScore 4.5 out of 5

459 reviews

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4.4

All reviews

(459)

976 reviews in the last 12 months

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Rated 5 out of 5 stars

James Spellman

James Spellman helped me as always, he is the best . I was able to get all my vases I wanted and luckily I got the 25% off .best yet.

August 29, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Frieda! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

We bought a dishwasher from Zachary at…

We bought a dishwasher from Zachary at the Summerlin store. He was very knowledgeable and helpful. He helped us select the right dishwasher for us. He really listened to our needs and provided excellent customer service.

August 19, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-Star review and feedback!

Rated 5 out of 5 stars

Everyone went the extra mile to help us…

Everyone went the extra mile to help us
Jaime Diaz and Ron Go hats off to them they always help us out and make us feel welcome and come over to greet us and recognizes as soon as we walk in

August 12, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-Star review and feedback!

Rated 5 out of 5 stars

I love this store

I love this store! I needed to make another purchase and my go-to salesperson retired. But she recommended me to Dean and he is the best replacement I could ask for! Great communication and exceptional support is what he provided me in the purchase and I plan to make future purchases with him again! The delivery team was also amazing and they are fast and careful with the new furniture. I would 10/10 recommend this store, always.

August 10, 2024
Unprompted review
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Reply from RC Willey - Summerlin

Hi Kristen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I was in need of a washer/dryer combo

I was in need of a washer/dryer combo - due to physical limitations I chose to do the purchase by direct phone contact with an RC Willey expert sales associate. I have done business with RC Willey’s for over 20-30 yrs while living in Utah. I spoke with Craig Galano who listened to what I was looking for. My old models were high level brand fully loaded which I purchased in 2016 and have not been happy with the washer or gas dryer. Both came with steam function which I only used a handful of times. The washer stopped spinning and the dryer worked on one mode only. I wanted a basic model for both without steam. My daughter has the LG brand and during my lengthy visits I used them doing the wash for 6 in the house - very pleased with ease of use. Craig helped me find what I was looking for and within 30 minutes I had purchased my new units and had them delivered 5 days later! Very happy! Deivery and installation went quickly and without incident. I used the machines that afternoon and several times since. Very happy with overall experience! Thank you RC Willey!!

July 24, 2024
Unprompted review
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Reply from RC Willey - Summerlin

Thank you for this amazing 5-Star review and feedback, we greatly appreciate your business and for sharing your experience with us.

Rated 5 out of 5 stars

Great purchase

From purchasing our sofa to delivery everything was professional and on time.
We have purchased many things from RC Willey and will continue. You can't find a better selection,price and service.

August 2, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Bad carpet installation

We purchased carpeting for 4 rooms about 3 years ago. The carpet was high quality as was the padding. The carpet began buckling about a year ago. R C Willey did come out to re-strench the places where the problems occurred. We are now faced with the issue again in quite a few places. I know we are out of the warranty period. I've never ever had such an issue with carpeting like this. My only conclusion is that it was never installed properly to begin with. We paid a higher price for both the carpeting and padding and it looks horrible! Not sure what can be done to remedy the problem but I don't believe I should have to pay out of pocket for a poor installation job.

August 1, 2024
Unprompted review
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Reply from RC Willey - Summerlin

Thank you for the review and feedback on this. We apologize for the inconvenience and negative experience you have had with your flooring. We would like you to reach out to us at our Store location in Summerlin directly at 702-515-2600 and our Flooring Reps here can assist.

Rated 5 out of 5 stars

High quality products

High quality products, good selection, and great delivery service.

July 29, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-star review.

We look forward to seeing you again soon.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Rated 5 out of 5 stars

New TV Purchase! Outstanding Service

We bought a TV last fall from RC Willey and have 100% satisfied with our purchase! We decided to buy a bigger TV and came back to RC Willey. Our sales associate Michael McDuffie put us in contact with Chris Bracamontes of the Appliances/Electronics dept. Chris was so extremely helpful, we spoke to him on the phone before we came into the store to let him know what we were looking for. Once at the store, he was so welcoming, friendly, knowledgeable, professional and beyond helpful! There was a few things we needed done, moving one TV to another area and also installing the new TV- both mounted on walls. Chris was wonderful, he arranged and coordinated everything and was 100%!!! We are so happy with our new purchase and definitely will be coming back for all our future electronic needs! Chris is our go to person for electronics and highly recommended him! Thank you Chris for a positive shopping experience!

July 1, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-star review.

We look forward to seeing you again soon.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Rated 5 out of 5 stars

Outstanding Service

From start to finish, working with Chris in the Appliance department, to outfit our remodeled kitchen, was one of the easiest and most friendly retail experience that we have ever had. He was knowledgable, personable, attentive and thorough. We look forward to working with Chris again soon to purchase our TV.

July 19, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-star review.

We look forward to seeing you again soon.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Rated 5 out of 5 stars

Zachary is great!

I am making numerous purchases through RC Willey for my new build condo. Zachary has been absolutely fabulous in assisting with selections for both appliances and electronics. He has assisted in ensuring that I get a good product at the best price, provides great information to compare products and make decisions, and is monitoring prices so that I can benefit from sales timing. He communicates clearly and is very responsive and flexible. Thanks for being such a big help!

July 8, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Bev,
Thank you for the 5-star review.

We look forward to seeing you again soon.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Rated 5 out of 5 stars

My salesperson

My salesperson - simply the best! 🥰🥰

July 13, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Linda,
Thank you for the 5-star review.

We look forward to seeing you again soon.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Rated 5 out of 5 stars

Our experience was outstanding!

Our experience was outstanding. Sean Huh was more than a Sales Man, he is a Sales Gentleman! He was so patient with my questions any very knowledgeable about all the products. Sean is a great asset to RC Willey. Thank you Mr. Huh and RC Willey.

July 6, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-Star review and feedback!

Rated 5 out of 5 stars

Appliance sales people

Zach Kondrk is definitely the person you want to talk to if you are interested in buying any appliance at the Summerlin store on Town Center. He is extremely knowledgeable and can give you an honest opinion on functionality, quality and price. He does his utmost to find you the best deal. He follows up as promised and makes sure you are happy with your purchase.

June 29, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-Star review and feedback!

Rated 5 out of 5 stars

very efficent

very efficient

July 2, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-Star review and feedback!

Rated 5 out of 5 stars

Responsive Customer Service

The customer service rep I spoke with immediately understood my issue and adjusted my account accordingly.

July 5, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for the 5-Star review and feedback!

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