RC Willey - SummerlinReviews 

459
TrustScore 4.5 out of 5

4.4

3850 S Town Center Dr, 89135 Summerlin, NV, US


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See what reviewers are saying

Rated 5 out of 5 stars

Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more

Company replied

Rated 5 out of 5 stars

I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... See more

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Rated 2 out of 5 stars

Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more

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Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3850 S Town Center Dr, 89135, Summerlin, NV, United States

  • 7025152600

4.4

Excellent

TrustScore 4.5 out of 5

459 reviews

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4.4

All reviews

(459)

975 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order. Good pricing.

November 1, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Adrian! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

They're very helpful.

October 29, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Another poor customer service from RC Willey

We ordered the following; couch, love seat, recliner, and four end tables; when it was delivered everything was correct except our couch; they stated to keep the wrong one until the correct one gets delivered in a few weeks; well the correct couch was scheduled for delivery and they delivered the wrong one again and they didn't have any notes to pick up the other wrong one. I called and spoke to the service manager and he was unprofessional and I asked for the manager name; the correct couch was then delivered 3 days later and the wrong one was picked up; prior to this I ordered close to 8000 in appliances from RC Willey and have had nothing but issues with appliances, customer service, warranty, and repair

October 18, 2024
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Reply from RC Willey - Summerlin

Kenneth,
Thank you for reaching out to us.
We apologize for the inconvenience with your sofa delivery.
We show that the correct item has now been delivered to you.
Please call the store at 702-515-2600, if you need further assistance.
Their hours are M-Sat 10am - 8pm.

Rated 5 out of 5 stars

Adrian is the BEST!

Adrian takes care of all my needs. We have made a number of purchases over the last few weeks as we have purchased a new home. Adrian is an asset to your organization.

October 18, 2024
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Reply from RC Willey - Summerlin

Hi Diljeet! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Awesome experience

Awesome experience! Will always shop RC Willey first!

October 19, 2024
Unprompted review
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Reply from RC Willey - Summerlin

Hi Tammy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

Customer pick up was less than friendly…

Customer pick up was less than friendly or helpful. Like I was an inconvenience. Too bad

October 17, 2024
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback. Please call our Summerlin store at 702-515-2600 if you need any assistance.

Rated 5 out of 5 stars

Great personal service by William Wetzel

Great personal service delivered by William Wetzel. We ordered from out of state and William went the extra mile for us to help us arrange shipping. Very helpful, friendly, responsive and professional. I nominate William for Employee of the Year! Thanks! ⭐️⭐️⭐️

October 11, 2024
Unprompted review
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Reply from RC Willey - Summerlin

Hi Roger! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Expedient

Expedient, courteous and friendly..

October 5, 2024
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

RC Willey is the place to go for all your home needs. Great prices, too.

The salesmen we had were fantastic! Very knowledgeable! Steve Kiser was so helpful because my husband needed his scooter and Steve would come out to take it out of the Envoy. So 👍 We bought furniture and a Sony Bravia TV. The delivery people were great, also.
The guys that installed our TV, it was well worth the installation.
I highly recommend RC Willey.

October 1, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for your review.
We are glad from the store to delivery, you had a great experience.

Rated 5 out of 5 stars

We had a great experience mostly due to…

We had a great experience mostly due to our salesperson Michael McDuffie. He was great to work with and would definitely recommend him. Extremely knowledgeable about all products.

October 3, 2024
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Reply from RC Willey - Summerlin

Brian,
Thank you for your review.
We are glad Michael was able to help you find what you needed.

Rated 5 out of 5 stars

Karl is the best

Karl is the best ! He is very talented at suggesting the right furniture for your needs , what colours go together , accessories etc. We have been using Karl since 2008 ! And he is a pleasure to deal with .

October 3, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Chris in appliances is excellent!

I worked with Chris in appliances to buy my new fridge. His customer service was amazing particularly in this day and age when its hard to find anywhere. Thank you Chris!

September 25, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for your review.
We are happy Chris was able to help you find your new fridge.

Rated 5 out of 5 stars

Great Service

Mark was very helpful and there was no pressure. He showed us a variety of choices on sectionals. We are very pleased with our purchase.

September 7, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Rachelle! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

Almost Awesome

Experience in store awesome!!!
Be aware ordering online has hugh speed bumps
if order is from 3rd party no installation even after phone calls confirming installation
Eventually after management challenging conversation RC willey made it right
3rd purchase Delivery guy wanted to scam me out of $100 for take away services I paid 25$ to get them out of my home
I have a 4th purchase we will see if its uneventful
Just be a wise consumer online at the store wonderful wonderful from beginning to deliver

September 11, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Rai! Thank you for your review! We appreciate your feedback. Please call our Summerlin store at 702-515-2600 if you need any assistance.

Rated 5 out of 5 stars

Very helpful staff & attentive!!!

Very helpful staff & attentive!!!

September 8, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The Process!

While the ordering process was easy and simple. Then came an errant email, but after calling we got it all straight. Then picking it up from your warehouse was a breeze! Thank you once again!

September 6, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Michael! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Customer Service/Product Knowledge

Over the past 3 months I have been to the store several times and made numerous purchases....each time Zackary Kondrak has assisted me and he has been great! Zack makes sure he understands what we need and then directs us to options which best fit our home. He insures we have delivery set up and contacts the install department to schedule it around the delivery time. Zackary is a valuable asset to this store! Thanks for everything and we look forward to working with you again.

August 31, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Judy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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