RC Willey - SummerlinReviews 

459
TrustScore 4.5 out of 5

4.4

3850 S Town Center Dr, 89135 Summerlin, NV, US


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Rated 5 out of 5 stars

Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more

Company replied

Rated 5 out of 5 stars

I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... See more

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Rated 2 out of 5 stars

Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3850 S Town Center Dr, 89135, Summerlin, NV, United States

  • 7025152600

4.4

Excellent

TrustScore 4.5 out of 5

459 reviews

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4.4

All reviews

(459)

974 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel Zuniga in the RC Willey Get…

Daniel Zuniga in the RC Willey Get Connected Department was very friendly and helpful. I was in a hurry and Daniel immediately located the ink cartridge that I needed and he promptly entered my order. It is because of the excellent service of Daniel- and his teammates -that I go to them for all of my printer and accessory needs. Great Customer Service and Teamwork!

December 17, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you so much for the kind words for Daniel and our customer service team, Phillip! We very much appreciate your support and can't wait to help you again in the future!

Rated 5 out of 5 stars

Great Quality

Great Quality, Quick Delivery, Great Service

December 15, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Erin! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Customer service

Customer service. When I called to pick up the tv I spoke to a guy I can’t remember his name but he was so amazing and helpful.

December 20, 2024
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Reply from RC Willey - Summerlin

Hi Leanne! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

In and out, no hassles, no pressure

As always it was just easy to get what we needed without being inundated with sales people. Able to look at our leisure without pressure yet the sales people were always around to answer any and all questions. I don't have the receipt handy to give an order number but the gentleman in appliances was a great help, and Tony in the furniture area has always helped us out, on multiple occasions, and been wonderful to work with.

December 9, 2024
Unprompted review
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 2 out of 5 stars

Follow thru-out

A team is only as good as their weakest player.

December 16, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hello Michael,
We apologize for any inconvenience you experienced with us.
If you are needing any assistance, please give our customer service a call at,
702-515-2600
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 5 out of 5 stars

Great selection of items on the floor…

Great selection of items on the floor and helpful and friendly sales men. I loved the fact that the store had grouped living room pieces to chose from it made it easer for me to fill the spaces in my home with matching colors and shapes.

December 14, 2024
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Never a regret coming here

Always get pretty decent deals here and their customer service is great.

December 10, 2024
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Reply from RC Willey - Summerlin

Thank you for the 5 Stars, Jason!
Happy to hear our customer service always makes your time with us great and that you are able to find what you need at a good price!
We hope to see you again soon!

Rated 5 out of 5 stars

Sales personnel were knowledgeable and…

Sales personnel were knowledgeable and helpful. Not pushy. They seemed happy to be part of the company which made it feel like a team.

December 10, 2024
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Reply from RC Willey - Summerlin

Hi Tom! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

Very easy picking and paying for…

Very easy picking and paying for refrigerator.

December 6, 2024
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

We are very pleased with our carpet and…

We are very pleased with our carpet and RC Willie

November 29, 2024
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Reply from RC Willey - Summerlin

Hello Mandi, thank you so much for the 5-star review! We are very happy to hear that you are enjoying your new flooring. Hope we can see you shop with us again soon!

Rated 5 out of 5 stars

Krista and Alfreda were very helpful…

Krista and Alfreda were very helpful throughout the several years I prepared for this major carpeting renovation. They were patient, informative, and of good humor. New carpet is finally in (yes, there was a lot of work involved) and feeling glorious to our shoeless household.

November 21, 2024
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Reply from RC Willey - Summerlin

Thank you so much for the 5-stars Scott.
Awesome to hear that Krista and Alfreda were helpful in getting you your carpet order all set up and installed. Hope we can see you again soon!

Rated 1 out of 5 stars

Was supposed to have order delivered…

Was supposed to have order delivered today and I called 5 times to make sure they were not sending to my billing address. but now I have a mattress without the bed part.
Service has been not what ir used to be

November 19, 2024
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Reply from RC Willey - Summerlin

We apologize for any inconvenience caused by your split deliveries. Please pair with our Summerlin location at 702-515-2600 so they can get this resolved for you as soon as possible. Thank you.

Rated 5 out of 5 stars

Ron provided outstanding customer…

Ron provided outstanding customer service. He went above and beyond helping me select my new cove dishwasher. Thank you for all you do! I would definitely recommend the Summerlin RC Wiley to all of my friends.

November 8, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you so much for the 5 stars, Crystal!
Glad to hear Ron was good to you! We hope we get to see you again soon!

Rated 5 out of 5 stars

Great online customer service

I always enjoy shopping at RCWilley online. I was very happy that your online customer service helped me with my last order. She was friendly and helped me tremendously. I always recommend RC Willey to my friends.

November 18, 2024
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Reply from RC Willey - Summerlin

Hi Pearl! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Jaime Diaz was awesome

Jaime Diaz was awesome! He really hit all the marks making our purchase and experience at RC Willey seamless.

November 16, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Jamie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent Knowledge and Outstanding Service

I would like to give a special recognition to Zachary, appliance expert. In June, my kitchen was being renovated and in need of a range, refrigerator, dishwasher and microwave. Zachary expertly guided me through what I felt was going to be a difficult process. His knowledge of all the appliances’ capabilities/functions were truly amazing and put my mind at ease. I love his knowledge so much about the appliances I purchased in June, I contacted him this past weekend for his expertise on washers and dryers. Again, he was amazing and I purchased a washer/dryer set. Zachary, thank you so much for your professionalism and putting up with my multitude of questions.

November 8, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Thank you for your review.
We are glad Zachary did such a great job in helping you get what you needed.

Rated 1 out of 5 stars

Next day delivery as ordered was not…

Next day delivery as ordered was not provided. I had to go across town to pick up my appliance, or wait an additional day. Free gifts are cheap, they ran out.

November 5, 2024
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Reply from RC Willey - Summerlin

I apologize for the inconvenience you experienced, but we do not offer next day delivery. Our records show that your order was placed on 11/06 and you picked up your order on 11/07. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online order.

Rated 5 out of 5 stars

My experience at RC Willey at Summerlin…

My experience at RC Willey at Summerlin Las Vegas was great. The sales associate Mr. Lezcano has a good eye for quality pieces. He understood exactly what I was looking for. After the delivery of my purchases I noticed one of the pieces was defective. Mr. Lezcano immediately scheduled an exchange and delivery of the replacement piece. Made me feel confident that the issue would be taken care of. Thanks so much for making my purchase an enjoyable experience;)
MsPraus

October 22, 2024
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Michelle! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great fast svc

Great fast svc. Will call was in and in a breeze
Online ordering flawless

November 2, 2024
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi K! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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