Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more
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Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more
Company replied
I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more
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I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to acco... See more
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Called to confirm if I could place my order online and was transferred to sales. Sales person put order in and transferred me to cashier who never picked up (in 3 attempts) so I'm shuffled back to the... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Written by the company

Affordable furniture, appliances, and electronics since 1932
3850 S Town Center Dr, 89135, Summerlin, NV, United States
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Daniel Zuniga in the RC Willey Get Connected Department was very friendly and helpful. I was in a hurry and Daniel immediately located the ink cartridge that I needed and he promptly entered my order. It is because of the excellent service of Daniel- and his teammates -that I go to them for all of my printer and accessory needs. Great Customer Service and Teamwork!

Reply from RC Willey - Summerlin

Reply from RC Willey - Summerlin
Customer service. When I called to pick up the tv I spoke to a guy I can’t remember his name but he was so amazing and helpful.

Reply from RC Willey - Summerlin
As always it was just easy to get what we needed without being inundated with sales people. Able to look at our leisure without pressure yet the sales people were always around to answer any and all questions. I don't have the receipt handy to give an order number but the gentleman in appliances was a great help, and Tony in the furniture area has always helped us out, on multiple occasions, and been wonderful to work with.

Reply from RC Willey - Summerlin

Reply from RC Willey - Summerlin
Great selection of items on the floor and helpful and friendly sales men. I loved the fact that the store had grouped living room pieces to chose from it made it easer for me to fill the spaces in my home with matching colors and shapes.

Reply from RC Willey - Summerlin
Always get pretty decent deals here and their customer service is great.

Reply from RC Willey - Summerlin
Sales personnel were knowledgeable and helpful. Not pushy. They seemed happy to be part of the company which made it feel like a team.

Reply from RC Willey - Summerlin

Reply from RC Willey - Summerlin
We are very pleased with our carpet and RC Willie

Reply from RC Willey - Summerlin
Krista and Alfreda were very helpful throughout the several years I prepared for this major carpeting renovation. They were patient, informative, and of good humor. New carpet is finally in (yes, there was a lot of work involved) and feeling glorious to our shoeless household.

Reply from RC Willey - Summerlin
Was supposed to have order delivered today and I called 5 times to make sure they were not sending to my billing address. but now I have a mattress without the bed part.
Service has been not what ir used to be

Reply from RC Willey - Summerlin
Ron provided outstanding customer service. He went above and beyond helping me select my new cove dishwasher. Thank you for all you do! I would definitely recommend the Summerlin RC Wiley to all of my friends.

Reply from RC Willey - Summerlin
I always enjoy shopping at RCWilley online. I was very happy that your online customer service helped me with my last order. She was friendly and helped me tremendously. I always recommend RC Willey to my friends.

Reply from RC Willey - Summerlin
Jaime Diaz was awesome! He really hit all the marks making our purchase and experience at RC Willey seamless.

Reply from RC Willey - Summerlin
I would like to give a special recognition to Zachary, appliance expert. In June, my kitchen was being renovated and in need of a range, refrigerator, dishwasher and microwave. Zachary expertly guided me through what I felt was going to be a difficult process. His knowledge of all the appliances’ capabilities/functions were truly amazing and put my mind at ease. I love his knowledge so much about the appliances I purchased in June, I contacted him this past weekend for his expertise on washers and dryers. Again, he was amazing and I purchased a washer/dryer set. Zachary, thank you so much for your professionalism and putting up with my multitude of questions.

Reply from RC Willey - Summerlin
Next day delivery as ordered was not provided. I had to go across town to pick up my appliance, or wait an additional day. Free gifts are cheap, they ran out.

Reply from RC Willey - Summerlin
My experience at RC Willey at Summerlin Las Vegas was great. The sales associate Mr. Lezcano has a good eye for quality pieces. He understood exactly what I was looking for. After the delivery of my purchases I noticed one of the pieces was defective. Mr. Lezcano immediately scheduled an exchange and delivery of the replacement piece. Made me feel confident that the issue would be taken care of. Thanks so much for making my purchase an enjoyable experience;)
MsPraus

Reply from RC Willey - Summerlin
Great fast svc. Will call was in and in a breeze
Online ordering flawless

Reply from RC Willey - Summerlin
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