RDA SERVICE & INSTALLATION LTD Reviews 

443
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the visiting technicians are exceptionally polite, highly knowledgeable, and remarkably efficient at diagnosing and resolving various appliance problems quickly. Customers genuinely appreciate the helpful guidance provided during home visits, noting that overall service interactions are handled smoothly and professionally from start to finish. However, some customers also noted frustrating difficulties in reaching support by telephone, alongside unexpected communication issues when trying to get answers about ongoing problems. A few other people also felt that certain appliance repairs were left incomplete, requiring multiple visits or extra follow-up efforts to fully resolve the issue.

What people talk about most

Service

Consumers find service to be a delightful and reliable experience, frequently praising the knowledgeable and... See more

Staff

Users describe positive interactions with staff, frequently noting that engineers are friendly, professional,... See more

Product

People report ambiguous experiences with product, noting that some appliances like ice machines and cookers... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising prompt communication via texts... See more

Customer communications

Customers had ambiguous experiences with customer communications, as some reviewers praised the team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more

Rated 5 out of 5 stars

Massive thanks to our engineer Zach today. The cooling fan in our cooker has never worked well. It was replaced under warranty twice by a different company and we continued to have issues. Today... See more

Rated 5 out of 5 stars

Contacted RDA for an out of warranty induction hob repair. The person who took the initial booking was friendly and we got an appointment the same week. The engineer was knowledgeable and within less... See more

Rated 5 out of 5 stars

Washing machine was coming up ‘dc’ on the screen, initial engineer thought it was the door but when the 2nd engineer Stephen visited with a brand new door and fitted it, the issue was still there. He... See more


4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

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No recent history of asking for reviews

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4.7

All reviews

(443)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

Repair of cooker

Phoned for repair of my cooker appointment next day. Zak Phoned before appointment to let me know how long he would be. Zak was a pleasant young man and knowledgeable about what he was doing. Part was replaced and working before he left. I would give Zak an extra star if I could. If I required an engineer again I hope it is Zak .
Thank you Zak

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

1st Class

My engineer was 1st class, efficient friendly and a very pleasant person, thank you

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

The service received was excellent

The service received was excellent, very friendly, professional and great communication. Called beforehand to let me know when they would arrive. Fixed the issue promptly and left no mess. Thank you

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

They come in just in time.

They come in just in time.
Correct,fast team work today.
I highly recommend domestic and general cooporation with this company.
I am using them several years now.
Thanks again.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The person that came out was fantastic…

The person that came out was fantastic very professional had a good look and got everything sorted with getting me a new tumble dryer as part wasnt avaliable couldnt have asked for faster and professional people thanks

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish

Can’t fault the company, my appointment was made through Currys for my tumble dryer to be fixed, within 48 hours they where at my door and within 5 minutes the part was replaced

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fast service

The engineer arrived and had the repair done in a timely fashion, he then ensured everything was working fine before leaving.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Washing machine was coming up ‘dc’ on…

Washing machine was coming up ‘dc’ on the screen, initial engineer thought it was the door but when the 2nd engineer Stephen visited with a brand new door and fitted it, the issue was still there. He looked at all other components on the washing machine and rightly identified the true problem and fixed it swiftly. Now my washing machine is working perfectly again, Stephen was such a gentleman and took great care in his work. Very happy customer today, Stephen is an asset to your company.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from initial contact until issue resolved with grill. Engineer was professional, efficient, friendly and obviously competent at his job.

February 6, 2026
Unprompted review

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