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Rated 5 out of 5 stars

Few companies deserve a 5 star review, but these guys do. I had an entire boiler replacement, delete of steel pipework and move of equipment into the roof. All done in 3 days. They cleaned up after t... See more

Company replied

Rated 5 out of 5 stars

The boiler failed and our usual central heating engineer could not get to us so we contacted RD Heat. They were able to arrange for one of their engineers to come out within an hour. The fault was d... See more

Company replied

Rated 5 out of 5 stars

Ross and his installers Sam and Jack have supplied and fitted our new combi boiler They were very professional, friendly and considerate They finished the work in two days and left everything in pe... See more

Company replied

Rated 5 out of 5 stars

We have used RD Heat for a new boiler, boiler services and most recently a new water tank installation. I cannot fault them, Rebecca is so helpful and responds to any questions quickly. The enginee... See more

Company replied

Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Boiler and Heating Service
  4. Plumber

Written by the company

We are a family run local business that places quality and value at the heart of everything we do. Our clients can rely on us to offer the most innovative and cost effective solution to meet their needs, whilst using high quality products, which allow us to offer comprehensive warranties, that give genuine peace of mind. Importantly, as a local company we are part of the local community. So we have invested  in training and Licencing to remove and recycle old boilers and equipment. We care deeply about our environment, because your future is our future too. We recognise that quality is important, but so is value for money. So we offer ethical, transparent  and affordable pricing, with payment plans to suit every pocket.  From repairs to boiler replacement, breakdowns to designing complete heating systems, we have a solution that is right for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent local plumbing company

Rebecca, Ross, Kai, Sam and the rest of the team have been at the end of a phone for us since we moved to Verwood over 5 years ago. They were recommended to us by friends, and have since completed an extensive list of jobs for us, I’ll probably miss some but here goes- boiler replacement, boiler service, radiator replumbing/fitting new radiators, rerouting numerous heating pipes and a soil pipe (during some major kitchen renovations/building works), moving the mains supply stop tap, stoping bathroom leaks (at very short notice!), capping a gas supply, and servicing gas appliances.
Their work is always top notch, and other trades always comment at the quality of the end result. I have no hesitation in recommend them, a lovely local company, and fantastic customer service. Thank you all 🤗

February 18, 2021
Unprompted review
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Reply from RD Heat

Thank you so much for your kind words Laura, we really appreciate you taking the time to leave us review.
We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent

Ross and his installers Sam and Jack have supplied and fitted our new combi boiler
They were very professional, friendly and considerate
They finished the work in two days and left everything in perfect shape
We have no hesitation in recommending rdheat, Ross and his colleagues

February 14, 2021
Unprompted review
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Reply from RD Heat

Thank you both for taking the time to leave a Review for us, it is very much appreciated.

Rated 5 out of 5 stars

Replaced heating boiler

Replaced heating boiler. Arrived on time worked quietly, efficiently and very respectful. Good job done ✔

February 12, 2021
Unprompted review
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Reply from RD Heat

Thank you for taking the time to leave us feedback, it is very much appreciated.

Rated 5 out of 5 stars

Very good service

Very good service. Came and did a boiler service on the Monday after I asked for their help on the previous Thursday having been let down. Sam came at the time agreed serviced the boiler and diagnosed the fault I was worried about. Rebecca in the office sent me a quote for the work the same day, I agreed it and Sam came back on the Wednesday and fitted a new expansion tank and valve,the boiler has worked perfectly since. All the work was completed perfectly and Sam cleared up as he went along so no mess at all. Good job, efficient company.

January 16, 2021
RD Heat logo

Reply from RD Heat

Thank you Mike, we are pleased you're happy with the whole experience with us and, everything is now working as it should.

Rated 5 out of 5 stars

Very professional work from a trusted…

Very professional work from a trusted local supplier. I couldn’t be happier with the installation of my new boiler and tank.

Tidy work and all waste removed

January 16, 2021
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Reply from RD Heat

Chris Thank You for taking the time to leave a review for us, we genuinely love to hear what the experience is we are delivering, your feedback helps us to evolve as a team.

Rated 5 out of 5 stars

Highly recommended !!

I had a bad experience with another company who came to service my old boiler and left it dripping water for several weeks whilst I decided whether or not to use them to do my new installation.
I went on to Check a trade to find other companies close to where I live . Out of the 3 companies that they sent me RD Heat came back to me straight away . Ross came round the next day to assess what needed to be done . He offered me the choice of different boilers and promptly sent me quotations . I chose one of them and paid a deposit . Sam and Kai were round the following week to do the installation . They were fantastic ,polite ,friendly and they tidied up everything when they left . All work completed in the same day . Also phoned Rebecca at their office who gave me some advice .Everyone extremely helpful and I can’t recommend them highly enough ! Thank you so much

January 15, 2021
Unprompted review
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Reply from RD Heat

Thank you for your review Maureen, we are pleased to know you are happy with our work and your experience with us.

Rated 5 out of 5 stars

New boiler and unvented cylinder

I found RD Heat via an internet search for verified local boiler installers and plumbers near Verwood. I submitted some details of the basics of what I was after to them and my enquiry was followed up promptly and an appointment arranged within a few days. The engineer who came round to the house was very knowledgeable and gave some good advice regarding a replacement boiler and hot water cylinder and what options I had available to me. The quotation was sent promptly and was competitive compared with the other quotes I had received. I had a few adjustments that I wanted to make as I wanted a slightly bigger boiler than quoted and this was quickly confirmed and a new amended quote sent. I was able to book them in without too much delay for when I had a week off work. Sam and Tai arrived in good time along with the delivery of items on day 1. They installed a Worcester Bosch unit, sorted out the mess of previous pipe work and fitted an unvented cylinder. They also fitted some additional radiators for me that I had waiting as the system was off and empty. This took just under 4 days. Both the engineers were courteous and professional and kept me informed as they progressed. They left the house safe and tidy each day. When they completed the fitting I was shown the new system operation and all the associated works to ensure I was content with the whole installation. They did a great job and all their work looks smart and tidy. They even used up some off cuts of skirting I had to complete the airing cupboard. Everything was left clean. I would definitely recommend them and wouldn’t think twice about asking them back for any further works. Great job team!!

January 12, 2021
Unprompted review
RD Heat logo

Reply from RD Heat

Thank you for taking the time to leave a review, it is greatly appreciated.
Your feedback will be passed on to Sam and Kai and shared with our Team.

Rated 5 out of 5 stars

RD heat boiler installation

I booked RD heat in following an estimate visit after my boiler & hot water tank developed issues. Ross was excellent offered great advice and demonstrated great knowledge of the products available. RD heat came recommended by worcester bosch after an online enquiry. I obtained a few quotes from the normal boiler companies. RD heat was more than competitive with BOXT & a lot cheaper than British Gas.

Ross & his colleague Sam worked on taking out my existing system & boiler & installed a new combi boiler. Due to the higher pressure we had a few taps leak, but Ross & Sam worked to secure the new system at no extra costs & diligently checked all the pipes, radiators and taps. They were absolutely superb & I can’t recommend them highly enough. Wouldn’t look anywhere else if I had any issues or problems .

November 29, 2020
Unprompted review
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Reply from RD Heat

Thank you for leaving us such a wonderful review.
Customer satisfaction is our number 1 priority and your review confirms our hard work we put in to this every day.

Rated 5 out of 5 stars

Absolutely unique in this area

Absolutely unique in this area, a plumber who actually turned up when they said they would. Work carried out quickly, tidyly and not over priced. Will be using them again.

November 25, 2020
Unprompted review
RD Heat logo

Reply from RD Heat

Thank you for taking the time to leave us a review and sharing your experience.
Its great to hear you're happy with us!

Rated 5 out of 5 stars

11/10 service

11/10 service!

I contacted RD Heat about getting my boiler serviced, within the hour I had an appointment booked for the same day the next week and given a 2hour time slot for the service. The price was given to me on the spot and was cheaper than the competition too.

On the day of the service the technician arrived exactly on time at the start of the window and was very friendly and explained everything they were doing. They also explained about how my boiler was 25 years old but was working fine for now. I was really impressed by this as there was no sales angle or attempt to up sell any products or service. The advice was genuine and helpful and I paid exactly what I was quoted the previous week.

I would highly recommend RD Heat to anyone I know for a fair and friendly service!

October 5, 2020
Unprompted review
RD Heat logo

Reply from RD Heat

Thank you for taking the time to leave us a review.
Our aim is to always be responsive and transparent. Im please we met your expectations!

Rated 5 out of 5 stars

RD Heat combi boiler installation.

I found RD Heat via a search for local boiler installers near Verwood and my enquiry was followed up promptly and an appointment organised soon after. Subsequently the engineer who called round to the property was knowledgeable and gave some good advice regarding a replacement boiler and relocating it from its existing location. The quotation was also supplied promptly and was competitive compared with other quotes. Consequently the boiler replacement was undertaken with a new Worcester Bosch combi unit being installed. The task took under 3 days and the two engineers undertaking the task were courteous and kept us apprised as the task progressed and left the property safe and tidy each day. On completion we were shown the new system operation and all the associated works to ensure we were content with the whole installation. In addition they also repaired a faulty toilet without any fuss therefore, overall an excellent job well done.

September 25, 2020
Unprompted review
RD Heat logo

Reply from RD Heat

Wow, Thank you for your review - It's lovely to hear we have met your expectations.
Sam and Ross will be pleased you're happy too!

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