reBuy UK Reviews 

3,831
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our... See more

Rated 5 out of 5 stars

Amazing service, transparent, open and HONEST. Very fair market value (way above what Apple themselves offer or trade in from your network) Super fast arrangement of a (trusted) courier,... See more

Rated 5 out of 5 stars

I have decided to try out rebuy UK after reading so many glowing reviews and I couldn’t have picked a better trader. I have recycled quite few iPhones over the years online to the best bidder. Rebuy U... See more

Rated 5 out of 5 stars

What a fantastic experience - saw the name mentioned on the macrumours site and decided to give them a try as they were offering the best trade in value for my iPhone 13 Pro Max. It was collected on t... See more

Company details

  1. Recycling Center
  2. Cell Phone Recycling and Unlocking Service

Written by the company

Sell your phone to reBuy for same day payment


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(3,831)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and service.

Got the best price.
Got great service.
Got the money quickly.
Got to try them again.

August 20, 2021
reBuy UK logo

Reply from reBuy UK

We also got the best customers!

And... we really think you got to try reBuy again.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Brilliant service and gave me £15 more…

Brilliant service and gave me £15 more than my orginal quote. Would defo use again

August 20, 2021
reBuy UK logo

Reply from reBuy UK

We will be waiting to hear from you soon then!

It was a pleasure to do business with you.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Great quick service hassle free…

Great quick service hassle free collection and paid in full with 48 hours,

August 19, 2021
reBuy UK logo

Reply from reBuy UK

We are endlessly happy to hear you were satisfied with our services.

Hopefully we will get to be hearing back from you soon!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Wow amazing

Wow! What amazing service phone collected by courier, less than 24 hours and money in my bank. Thank you

August 18, 2021
reBuy UK logo

Reply from reBuy UK

Thank you so much for all your support! Less than 24 hours seems like a really rapid turnaround, we are proud.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Some strange bad reviews online

Some strange bad reviews online. Felt very worried when I saw them. Phone received Friday and I got my payment Monday, speedy service and efficient

August 16, 2021
Unprompted review
reBuy UK logo

Reply from reBuy UK

Thanks for sharing your review with us and the community!

We wish we could do something to prevent our potential customers from forming an opinion about our company based on the few negative reviews found online and instead we would love them to focus on the overall score we have, because customer satisfaction is our top priority at all times!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Speedy cash

Excellent experience all collected, sorted and money transferred to my account two days.

August 16, 2021
reBuy UK logo

Reply from reBuy UK

Your support means a lot to us! We are hoping to do business with you again soon.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Smooth transaction,communication…

Smooth transaction,communication brilliant was offered 200 less at CEX couldn't be more happy. 100% recommended. :-)

August 16, 2021
Unprompted review
reBuy UK logo

Reply from reBuy UK

We are thrilled to be reading this amazing review!

Couldn't be more happy either!

Best regards,
reBuy UK

Rated 4 out of 5 stars

Smooth transaction

Smooth transaction, could have been slightly quicker

August 16, 2021
reBuy UK logo

Reply from reBuy UK

Thank you for taking your time to leave your feedback.

I wish we could have done more for you this time, however in rare cases we do require the proof of purchase or identity documents to be provided, it is mostly for our protection due to high values of some devices and because these documents were sent to us outside of our customer service's working hours and we do not operate on the weekends, this was all processed for you the very next working day.

We hope to be hearing from you again in the future!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Great valuation, fantastic speedy service!

Great valuation – far more than your nearest competitor. Pickup was quick and efficient and payment was sent less than 48 hours later. Communication was good throughout the whole process. I’m so impressed. Thank you so much!

August 12, 2021
reBuy UK logo

Reply from reBuy UK

That means the world to our reBuy UK team!

Thank you for being such a supportive customer, we cannot wait to do business with you again.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Such a quick and easy way to sell on…

Such a quick and easy way to sell on your devices and payment straight into the bank on same day as they receive it.

August 12, 2021
reBuy UK logo

Reply from reBuy UK

The quickest and the easiest!

We are really grateful for your kind words and hopefully we will be hearing from you again in the future.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Very quick from statt to finish

Very quick from statt to finish. Picked up, checked over and paid all within 27 hours. Can't complain at all.

August 12, 2021
reBuy UK logo

Reply from reBuy UK

We always do our best to provide the quickest service possible so thanks a million for appreciating this!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Quick service!

Quick service!! Price as promised very pressed with turnaround time!!

August 12, 2021
reBuy UK logo

Reply from reBuy UK

We absolutely love impressing people! Thank you so much for your 5-star rating.

Best regards,
reBuy UK

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