reBuy UKReviews 

3,831
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our... See more

Rated 5 out of 5 stars

Amazing service, transparent, open and HONEST. Very fair market value (way above what Apple themselves offer or trade in from your network) Super fast arrangement of a (trusted) courier,... See more

Rated 5 out of 5 stars

I have decided to try out rebuy UK after reading so many glowing reviews and I couldn’t have picked a better trader. I have recycled quite few iPhones over the years online to the best bidder. Rebuy U... See more

Rated 5 out of 5 stars

What a fantastic experience - saw the name mentioned on the macrumours site and decided to give them a try as they were offering the best trade in value for my iPhone 13 Pro Max. It was collected on t... See more

Company details

  1. Recycling Center
  2. Cell Phone Recycling and Unlocking Service

Written by the company

Sell your phone to reBuy for same day payment


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(3,831)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A brilliant service

A brilliant service. reBuy quoted me a price for my iPad on Tuesday, sent a DPD man on Wednesday to collect it and paid my money into my bank account on Thursday!

June 9, 2022
Unprompted review
reBuy UK logo

Reply from reBuy UK

We were really doing our best, so thank you so much for your support!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Happy to recommend.

Very efficient service. Best price paid and transferred to my bank account very quickly.
Happy to recommend 👏👏

June 9, 2022
reBuy UK logo

Reply from reBuy UK

A massive "thank you" for your kind words! Hopefully we will be hearing from you again in the future.

Best regards,
reBuy UK

Rated 5 out of 5 stars

My experience with this company has…been excellent

My experience with this company has been excellent. I have sold two iPhones with them separately and I got a really good price as promised. The whole process was very easy, prompt and smooth. I have had two problems in the past selling through eBay and another company who said there was extensive damage (there wasn’t it was in very good condition) and wanted a fortune to send it back. I trust this company. It is easy to opt for a company that seem like they are going to pay more than anyone else but they don’t always honour the price and charge high return costs. I feel reBuy offer a very fair price and stick to it! :)

April 21, 2022
reBuy UK logo

Reply from reBuy UK

Wow! That really means the world to us.

We are more than happy to hear you have put your trust in our company.

Thank you very much for your beautiful review and we are hoping we will get to hear from you again!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Quick and easy

Quick, easy and received the amount as described

April 19, 2022
reBuy UK logo

Reply from reBuy UK

Yes! This is how we do it!

Thank you for your support.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Excellent service

Very easy to deal with and good value. Would use again.

March 9, 2022
reBuy UK logo

Reply from reBuy UK

We are extra grateful for your support and are looking forward to hearing about your next recycle orders soon!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Good price for my old moble

March 7, 2022
Unprompted review
reBuy UK logo

Reply from reBuy UK

We are very happy to hear you were satisfied with the price we offered for your old mobile!

Hopefully we will be hearing from you again soon.

Best regards,
reBuy UK

Rated 4 out of 5 stars

Goodish price for my phone

My phone was collected despite the ravages of the wind and rain. Within a few days I received a message to confirm my phone had arrived and the price they would pay. This was a little less than was proposed when I first made contact but, I was still pleased with the price and the money was in my bank promptly.

February 22, 2022
reBuy UK logo

Reply from reBuy UK

Thank you for taking your time to leave your feedback!

After looking into this, we can see that your trade-in quote was paid in full and it was no less than what was first proposed.

Also, with regards to the delivery of your collected goods, they arrived with us the very next working day and were processed within just a couple of hours.

If you believe there is something that needs rectifying with regards to your order or our services, please reach out to our customer service team and they will be more than happy to assist you.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Quick and easy services

Quick and easy services , amazing customer service

February 21, 2022
reBuy UK logo

Reply from reBuy UK

What else could you ask for?!

Thanks a ton for your 5-star feedback.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Very happy and impressed :)

Shopped around for the best price being a cash strapped (aren't we all) single mum. Best price by far and phone was picked up and payment in the bank the next day! Now I can replace the hoover..woo-hoo!

February 17, 2022
Unprompted review
reBuy UK logo

Reply from reBuy UK

That's amazing to hear! We hope you're going to love your new hoover!

Thank you so much for leaving your review.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin, fast pickup, fast payment and the best price I could find.

February 14, 2022
reBuy UK logo

Reply from reBuy UK

To make selling electronics easy for everyone has been our goal since the very beginning!

Thank you for your kind review!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Fantastic service and easy to arrange

Fantastic service and easy to arrange. Phone collected on day I agreed and I was given an hour slot of when being collected. Phone collected and arrived next day with ReBuy and paid into my account in less than 24 hours after collecting. Definitely recommend

February 9, 2022
Unprompted review
reBuy UK logo

Reply from reBuy UK

We are truly grateful for your feedback!

Our customers' satisfaction is our top priority at all times so hearing that you would definitely recommend our services means the world!

Best regards,
reBuy UK

Rated 5 out of 5 stars

I would highly recommend Rebuy

I would highly recommend Rebuy! My phone was collected on Monday and I received the agreed payment the next day. Excellent service

February 9, 2022
reBuy UK logo

Reply from reBuy UK

Thank you very much for taking your time to leave your 5-star review. This means a lot!

Best regards,
reBuy UK

Rated 5 out of 5 stars

Great service and very efficient

Great service and very efficient, free delivery and payment was made as soon as the phone was received and checked. Would definitely recommend

February 7, 2022
reBuy UK logo

Reply from reBuy UK

That's fantastic to hear, Nimi! Thank you massively for your support.

Best regards,
reBuy UK

Rated 5 out of 5 stars

So streamline from start to finish!

So streamline from start to finish, no stress!!
I sold my phone to rebuy and they literally let me pick my collection date to which a DPD driver arrived at my front door and packaged the phone infront of me and gave me a receipt. Within literally 1 day after that I was paid the full amount I was quoted! Very happy customer will definitely use again! Thank you rebuy!

February 2, 2022
reBuy UK logo

Reply from reBuy UK

Thanks a lot for this amazing review and your appreciation!

Can't wait to hear back from you regarding the next orders.

Best regards,
reBuy UK

Rated 5 out of 5 stars

Very good service

Very good service, will be using again

January 17, 2022
reBuy UK logo

Reply from reBuy UK

And we will be waiting for you!

Thank you so much for your 5-star rating.

Best regards,
reBuy UK

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