I was looking for warm, bright jumpers to look professional on Teams / zoom meetings and I didn't want to buy new but was struggling to find pre-loved, high quality knits. I found two beautiful, lovel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am into the whole ethos of this business model, for the benefit of the environment, supply chains and the customer. The website has good usability and the search tools include a spacebar to... See more
I love shopping from Re-fashion. Feels great to buy second hand clothes or designer brands that are selling at a massive discount - something I wouldn’t be able to afford otherwise! Always a fabulous... See more
I've used Re-fashion about 5 times now. It's great for basics. I've found so things ive been meaning to stock up on & never got around to like t-shirts etc. Everything i bought was in excellent condit... See more
Company details
Written by the company
Search, sort and filter 1000s of high-quality donated women’s clothes.
Contact info
Barking House, Farndon Road, , LE16 9NP, Market Harborough, United Kingdom
- support@re-fashion.co.uk
- re-fashion.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great clothes and fast postage
Great clothes and fast postage. Loved the free sweets!
5 stars plus
5 stars plus. Lovely, friendly customer service. I love the ethos of the site, excellent recyclable packaging, easy returns and good products. What more is there ?
I'll use Re-fashion again
The design of the website is very appealing and the user flow is very easy.
The items I bought arrived within 2 days and the refund for the items that didn't fit me was made very quickly.
I would 100% buy again on this website, you can really find some bargains here.
A great experience
Great prices, excellent quality and delivered super quickly. Will definitely use again.
Sizing was way out
Sizing was way out. I searched for 18 which should have come up loose. The top was more like 14. Not surprisingly for XL. It was lovely and in great condition. Of course they refunded but I lost the £3.50 postage. Can't afford to keep doing that so unless they decide to include actual measurements on listings I won't bother again.
Loved the idea of this site so…
Loved the idea of this site so investigated further. Great selection of quality second-hand clothes of which I purchased a couple. Arrived well packaged in re-cyclable paper keeping the ethos of re-use. Recommended.
Rethink with Refashion
The website is easy to navigate and my order was delivered within a week. The clothes are just as described and of good quality and smell fresh and clean. I will definitely consider buying more clothes from Refashion.
Nothing to fault
The items were in perfect condition and looked exactly what was shown on the website. Quick delivery too!
I’ve never shopped here before but will…
I’ve never shopped here before but will definitely be doing so again. The item I chose is lovely, fits well and isn’t something easily found in other fashion stores. Delivery came very fast and found the experience fab, re-fashion is a great service for re-cycling unwanted clothing and making a difference in sustainability. Thank you
Really easy to donate clothes and buy…
Really easy to donate clothes and buy new things. Great prices and good service.
Great service!
The order was quick to be delivered, and arrived as expected. Overall a brilliant service, and I loved that the packaging can be recycled. Would find it helpful to have more photos of each item on the website, but definitely will be ordering again regardless.
Really good quality dress arrived…
Really good quality dress arrived exactly when they said it would and it looks really good. I'll definitely be using this site again!
Frequent purchaser
Ordered maybe 6 times in the last year. I missed charity shopping, so this was a good solution, with similar prices and pieces. The packaging my orders arrived in is recyclable, which is a bonus. Everything was clean, and I also got a free gift on my 5th order. Big fan.
I’m addicted
I discovered this site on social and I’m addicted! Love the choice and most of all I can fill less guilty about filling up my wardrobe! Will continue to shop! Their Sunday supplement is also a really nice touch!
Really good site
Clothes were dispatched super fast and arrived as new. Very impressed and will be using again!
Fantastic service
Fantastic service - I love the trousers I bought, they arrived really quickly and were in excellent condition.
I absolutely love the outfit from…
I absolutely love the outfit from Refashion. The service was great and there's a really good range on the website.
My only slight frustration is that the label was attached to the clothing using a little plastic tag. If you can cut out the plastic, I'll definitely be ordering from you again.
Highly recommend, use Re-fashion
Re-fashion was an easy and enjoyable experience from start to finish. The clothes arrived quickly and nicely packaged (the perfect amount, no unneeded packaging!) The clothes fit like a dream and I’ve been telling all my colleagues, friends and family to use them. Will definitely be using re-fashion again in the future. Highly recommend!
Highly recommended.
Highly recommended.
A prompt service.
Item exactly as stated arrived beautifully packed in eco friendly packaging. Betty bonus it had a tube of love hearts included.
If this is typical of the service (I was a first time user) then I’ll be a regular.
Fantastic, well done.
Great products, fantastic value
I ordered 2 pairs of trousers for work. I don't like spending too much on work wear, so this was perfect as I got a pair of ASOS and a pair of Topshop trousers for less than half the price of one pair. I am trying to reduce the amount of new clothing that I buy, so this site is perfect. The trousers arrived clean and in excellent condition - they looked brand new. I will definitely be using this site again. The order arrived really quickly and was well packaged.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








