Re-Fashion Reviews 

520
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was looking for warm, bright jumpers to look professional on Teams / zoom meetings and I didn't want to buy new but was struggling to find pre-loved, high quality knits. I found two beautiful, lovel... See more

Rated 5 out of 5 stars

I am into the whole ethos of this business model, for the benefit of the environment, supply chains and the customer. The website has good usability and the search tools include a spacebar to... See more

Rated 5 out of 5 stars

I love shopping from Re-fashion. Feels great to buy second hand clothes or designer brands that are selling at a massive discount - something I wouldn’t be able to afford otherwise! Always a fabulous... See more

Rated 5 out of 5 stars

I've used Re-fashion about 5 times now. It's great for basics. I've found so things ive been meaning to stock up on & never got around to like t-shirts etc. Everything i bought was in excellent condit... See more

Company details

  1. Used Clothing Store
  2. Clothing Store
  3. Vintage Clothing Store
  4. Women's Clothing Store

Written by the company

Search, sort and filter 1000s of high-quality donated women’s clothes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

520 reviews

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4.7

All reviews

(520)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars plus

5 stars plus. Lovely, friendly customer service. I love the ethos of the site, excellent recyclable packaging, easy returns and good products. What more is there ?

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

I'll use Re-fashion again

The design of the website is very appealing and the user flow is very easy.

The items I bought arrived within 2 days and the refund for the items that didn't fit me was made very quickly.

I would 100% buy again on this website, you can really find some bargains here.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

Sizing was way out

Sizing was way out. I searched for 18 which should have come up loose. The top was more like 14. Not surprisingly for XL. It was lovely and in great condition. Of course they refunded but I lost the £3.50 postage. Can't afford to keep doing that so unless they decide to include actual measurements on listings I won't bother again.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Loved the idea of this site so…

Loved the idea of this site so investigated further. Great selection of quality second-hand clothes of which I purchased a couple. Arrived well packaged in re-cyclable paper keeping the ethos of re-use. Recommended.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Rethink with Refashion

The website is easy to navigate and my order was delivered within a week. The clothes are just as described and of good quality and smell fresh and clean. I will definitely consider buying more clothes from Refashion.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

I’ve never shopped here before but will…

I’ve never shopped here before but will definitely be doing so again. The item I chose is lovely, fits well and isn’t something easily found in other fashion stores. Delivery came very fast and found the experience fab, re-fashion is a great service for re-cycling unwanted clothing and making a difference in sustainability. Thank you

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

The order was quick to be delivered, and arrived as expected. Overall a brilliant service, and I loved that the packaging can be recycled. Would find it helpful to have more photos of each item on the website, but definitely will be ordering again regardless.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Frequent purchaser

Ordered maybe 6 times in the last year. I missed charity shopping, so this was a good solution, with similar prices and pieces. The packaging my orders arrived in is recyclable, which is a bonus. Everything was clean, and I also got a free gift on my 5th order. Big fan.

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

I’m addicted

I discovered this site on social and I’m addicted! Love the choice and most of all I can fill less guilty about filling up my wardrobe! Will continue to shop! Their Sunday supplement is also a really nice touch!

July 5, 2021
Unprompted review
Rated 4 out of 5 stars

I absolutely love the outfit from…

I absolutely love the outfit from Refashion. The service was great and there's a really good range on the website.
My only slight frustration is that the label was attached to the clothing using a little plastic tag. If you can cut out the plastic, I'll definitely be ordering from you again.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend, use Re-fashion

Re-fashion was an easy and enjoyable experience from start to finish. The clothes arrived quickly and nicely packaged (the perfect amount, no unneeded packaging!) The clothes fit like a dream and I’ve been telling all my colleagues, friends and family to use them. Will definitely be using re-fashion again in the future. Highly recommend!

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
A prompt service.
Item exactly as stated arrived beautifully packed in eco friendly packaging. Betty bonus it had a tube of love hearts included.
If this is typical of the service (I was a first time user) then I’ll be a regular.
Fantastic, well done.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Great products, fantastic value

I ordered 2 pairs of trousers for work. I don't like spending too much on work wear, so this was perfect as I got a pair of ASOS and a pair of Topshop trousers for less than half the price of one pair. I am trying to reduce the amount of new clothing that I buy, so this site is perfect. The trousers arrived clean and in excellent condition - they looked brand new. I will definitely be using this site again. The order arrived really quickly and was well packaged.

June 30, 2021
Unprompted review

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