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Readymode Reviews 83

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Kristen with the integrations team is amazing. When she could have said no she stepped up and said yes and helped our company get all of our software's integrated. Highly recommend the Ready Mode Team... See more

Company replied

Rated 1 out of 5 stars

Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to... See more

Company replied

Rated 5 out of 5 stars

Easy set up,readymode IQ, have increase our sales and is the best predictive dialer in the market, we went from 5 seats to 25 seats in 1 Year, We tried all the dialers in the market and this is the b... See more

Company replied

Rated 1 out of 5 stars

Buyer beware! On top of the fact that the user interface looks so very 2010 and is far from user friendly, they upsell you 50 phone numbers, then the next bill charge you again for those numbers wheth... See more

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Company details

  1. Software Company

About Readymode

Written by the company

Dial Smarter & Connect Faster with Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.

Dial less. Talk more. Call smarter.


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3.1

Average

TrustScore 3 out of 5

83 reviews

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Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Readymode is Ready to Dial

I love that I can create seperate scripts for different campaigns yet the dialer wil call multiple campaigns and offer the script that the data originates from. I am able to post leads to my CRM with the click of a button while statusing the lead at the same time. I can control the call results offered and manage the results as needed.

Readymode is the best dialer I have used yet.

February 14, 2024
Unprompted review
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Reply from Readymode

Thank you for the great feedback! We're glad to hear that you've had a positive experience with Readymode.

Thank you for your support!

Rated 5 out of 5 stars

Revolutionizing Sales Outreach: ReadyMode Delivers Cold Calling Excellence

I am using ReadyMode since year 2021. and I had the opportunity to explore it, and I must say, it has completely transformed the way I approach cold calling in my sales efforts. This platform goes above and beyond in providing a comprehensive set of features that empower sales professionals to connect with prospects effectively and efficiently. One of the standout features, I love the most is its intuitive and user-friendly interface. Navigating through the system is a breeze, allowing even those with minimal technical expertise to quickly grasp the functionalities. The platform's design is not only aesthetically pleasing but also optimized for maximum productivity, streamlining the cold calling process.

March 14, 2023
Unprompted review
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Reply from Readymode

Thank you for your review of Readymode! We're pleased to hear that our platform has made such a positive impact on your sales efforts.

We appreciate your support!

Rated 5 out of 5 stars

Readymode is a great company

Readymode is a company and a very strong and easy to use dialer. They are always there when you call and ready to help. Also George one of their technicians is a great and awesome help and is very efficient in helping you to understand the that the dialer works so you can maximize productivity with your team. I’ve used a few different predictive dialer companies however Readymode is number 1, thank it from me I know! Thanks Readymode 👍

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

This dialer is garbage

This dialer is garbage. Support is horrible. You can never reach anyone and the reporting and list management is non-existent. We have downtime for an entire day and could not operate for a day or reach anybody and even when they promised to escalate no call was ever returned. Save your money and DO NOT use this solution.

June 30, 2023
Unprompted review
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Reply from Readymode

We appreciate your feedback as it is very valuable. Our team is engaged and is committed to working with your team to ensure ReadyMode delivers the best possible experience.

Rated 5 out of 5 stars

A great company to work with!

I've been working with RM for a while now and I have never been disappointed in the level of support that each division provides. Tech support is out of this world GREAT!! Always nice, always helpful, and my issues are solved in a timely matter. Billing is no different. Very helpful and always figuring out a way to provide excellent customer service.

May 25, 2023
Unprompted review
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Reply from Readymode

Thank you for your fantastic review! We appreciate your continued support and look forward to serving you with the same level of excellence in the future.

Rated 1 out of 5 stars

Attempted to charge me three times the amount shown on their website

I ended up not moving forward with a subscription with ready mode because Sam Salik tried to tell me that I would have to pay for three months in advance for one user, even though the website says one user is $150 a month. He proceeded to tell me that their plans are no longer monthly, but only quarterly and annually. My question is, why doesn’t your website show that? When I questioned Sam about this, he proceeded to tell me that he gave me discounts for paying three months in advance. Really what he was doing was hustling me. It’s false advertising when you list your subscriptions on your website, but then say that the pricing reflected on your website is inaccurate. Either you need to update your website, or stop trying to hustle people. Very disappointing, and it’s now put me in a bind because I’m having to find an alternate solution at the last minute. I would stay as far away from this company as possible. They will tell you anything and then try to hustle you into a contract that’s not what you agreed to and it’s not reflected on their website.

April 12, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible service our disposition button…

Horrible service our disposition button has been missing for 2 business days. I call service and talk to someone named carl.. He states yeah I see your disposition button is missing but nothing I can do you must call the integration department. I explained I want to talk to someone, he states you can request a phone call and they will return the call IF they get a chance. I said I want to talk to someone his response " I know what you want but aint nothing I can do about that. Cant wait to find another CRM platform. Service here is absolutely GARBAGE!!!

March 13, 2023
Unprompted review
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Reply from Readymode

We are sorry to hear about your negative experience with our customer service. We understand your frustration.
We would like to investigate this issue further and resolve it as soon as possible. Can you please reach out to success@readymode.com? We will be happy to escalate your issue and ensure that you receive the support you need.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.

Rated 5 out of 5 stars

BEST COMPANY FOR COLD CALLING EVER!

I have always used mojodialer to cold call for my business when I was barely starting. Once I started to grow and hire more callers I noticed that they all used Readymode. I hired 5 cold callers and got them all on ready mode. I now see why it is the industry standard. Readymode is extremely customizable and allows your callers to ALWAYS BE ON THE PHONE! It is a numbers game and I can appreciate the fact that my callers can be talking with a new person every 20 seconds! It helps us be more efficient and reach homeowners needing to sell their homes! Readymode is excellent overall and the industry standard!

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Kristen was fantastic

Kristen was fantastic. She took the time to guide me through the full Xencall account setup procedure. She made it simple to communicate with her and even shared some laughs. She should definitely be a trainer or manager so that Xencall can match her professionalism. I give her 5 out of 5 stars. She should be treated to an all-expenses-paid vacation somewhere lovely!

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Danilo from sales 5 Stars

Dealt with Danilo from sales. I have dealt with many different companies with their sales team and customer service and bar none I had the best experience with Danilo. He was not pushy at all. Answered all my questions, and was super helpful.

August 4, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Service and Communication

The worst experience I have ever had with a dialer. I was passed around to so many people. They didn't understand our business though promising us the world. They kept using multi-line dialer ever tho I explained in detail we were business to business. They also messed up our data and offered no refund. A technical issue took between a week and a month to address. My company often had to find a problem for them. Would not reccommend it.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Matthew S. is awesome..

Matthew is awesome... this is the best support I’ve ever received from any company. Thank you Xencall for all you do! :)

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

The Dialer works really great

The Dialer works really great, but more importantly, the customer service and technical support are second to none. I have nothing but good things to say about XenCall.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

I love it.

I love it. It's the best program/ app in its class that I have had the pleasure of trying.

February 18, 2020
Unprompted review
Rated 4 out of 5 stars

Worth the learning curve

Big learning curve, not user friendly at first, but the features and interface are unmatched-best dialer that we have used. Only issue I have is the learning curve-it's difficult to teach new agents how to use the system.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Matthew Seagle. Simply outstanding service.

Since the moment I signed up for Xencall, Matthew has been simply outstanding. He has truly gone out of his way to make this onboarding process nice and easy. He always takes my calls, and returns my emails almost immediately..his customer service is definitely above and beyond. Our company truly thanks Matthew Seagle for his, dedication, hardwork, and diligence. Thank you Xencall 🙏🏾✊🏾💯💰

December 31, 2019
Unprompted review

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