Kristen with the integrations team is amazing. When she could have said no she stepped up and said yes and helped our company get all of our software's integrated. Highly recommend the Ready Mode Team... See more
Company replied
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See what reviewers are saying
Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to... See more
Company replied
Easy set up,readymode IQ, have increase our sales and is the best predictive dialer in the market, we went from 5 seats to 25 seats in 1 Year, We tried all the dialers in the market and this is the b... See more
Company replied
Buyer beware! On top of the fact that the user interface looks so very 2010 and is far from user friendly, they upsell you 50 phone numbers, then the next bill charge you again for those numbers wheth... See more
Company replied
Company details
About Readymode
Written by the company
Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.
Dial less. Talk more. Call smarter.
Readymode iQ
Explore Platform
Explore Solutions
Book Demo
Written by the company
Contact info
Vancouver, Canada
- 1-800-694-1049
- sales@readymode.com
- readymode.com
3.1
Average
83 reviews
Replied to 20% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shannen has gone above and beyond to…
Shannen has gone above and beyond to ensure that we have everything we need for our account with Xencall. From questions and training she has made sure that we have everything we need to use the system to its utmost efficiency. I would highly recommend Xencall and specifically working with Shannen.
December 19, 2019
Unprompted review
always helpful I talk to Ivan alot and…
always helpful I talk to Ivan alot and he always makes my day better.
November 26, 2019
Unprompted review
Responsive with answers everytime I…
Responsive with answers everytime I call.
November 26, 2019
Unprompted review
The system is great
The system is great. It just is not the most user friendly to set up.
November 26, 2019
Unprompted review
So far it's doing good
So far it's doing good. needs improvement on reports.
October 29, 2019
Unprompted review
GREAT CUSTOMER SERVICE!
October 29, 2019
Unprompted review
Excellent tool
Excellent tool, excellent support. Best CRM I´ve had.
October 22, 2019
Unprompted review
I am satisfied with Xencall service.
October 22, 2019
Unprompted review
Reply from Readymode
Hi Damius,
Thank you for taking the time to provide us with a review!
We are always looking for ways to make our service a 5-star experience.
How can we get you to 5 stars?
If it's easier contacting you over the phone, please let us know and we'll reach out to you.
Warm regards,
Xencall Technical Support
Customer service has always done a…
Customer service has always done a great job getting me to navigate through the page as an update
October 21, 2019
Unprompted review
Knocked it out the Park!
XenCall has been great to work with from the Sales Team to Support. The department that stands out the most is the tech Support where they handle API integrations. Tess by far might be one of their most valuable assets they have. If you get the opportunity to work with her she is a ROCKSTAR!!
October 21, 2019
Unprompted review
Best customer service and technical team
October 2, 2019
Unprompted review
I like the system
September 26, 2019
Unprompted review
Possible Improvements
I just really hate that I am not able to use my cell phone with this software. I would really love to be able to select "last call" and then have any further incoming phone calls transferred to my phone while I am away from my desk. I also dont like that this software is not compatible with podio and most investors use podio.
September 25, 2019
Unprompted review
Reply from Readymode
Hi Robert,
Thank you for submitting your feedback to Trustpilot. At XenCall, we want to ensure your experience is a good one. In researching this case, we believe we have solutions for both of these matters!
We’ll create a couple of support tickets to log address your concerns and get back to you shortly.
Warm regards,
Xencall Technical Support
XenCall is a great tool
XenCall is a great tool. Very comprehensive. So many things you can do with it. An excellent Predictive Dialer built into a great CRM system. Best of all the tech support is excellent. They are attentive and quickly zero in on what's needed.
September 5, 2019
Unprompted review
Answers were clear
Answers were clear. However, time of reply seems to have been longer than desired. But that may be because they are trying to give an accurate and clear answer.
September 5, 2019
Unprompted review
The Audio is very Bad.
August 30, 2019
Unprompted review
Reply from Readymode
Hi Karen,
Thank you for submitting your feedback to Trustpilot. At XenCall, we take pride in resolving our customer’s technical issues. In researching this case, we found at an earlier time before this survey, you were satisfied with our resolution. If not, we would be happy to work with you to resolve this audio matter. Hang tight, we’ll reach out to you shortly!
Regards,
XenCall technical support
I love xencall because
I love xencall because, when it was time to upscale my seats every one made the process very easy and I got done immediately
Great all in one service
Great staff
Same call service and trouble shooting
This is a company that stands by their customers
August 29, 2019
Unprompted review
Excellent technical support team!
August 29, 2019
Unprompted review
Tech Support is always helpful and…
Tech Support is always helpful and accessible
The dialer is a good and gives very good performance
Billing is always helpful too
August 29, 2019
Unprompted review
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