Asked a genuinely basic query, whether I could change my deposit method after signing up. Was half embarrassed to ask. Agent said yes and explained to me precisely where in the payments section. Easy,... See more
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My bank statement upload stayed saved after refresh, which kept the process less annoying. The account page did not make me open chat for basic info.
My cheap Android handled the lobby better than expected; cards did not jump around. Nothing huge, but the detail made the session easier.
chat support copy pasted answers, didn’t read my question
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100% up to £500 + 250 Free Spins
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Four months in and I am still here.
Uploaded address proof profile changed…
Uploaded address proof profile changed to pending.
Liam from chat checked it.
The loss limit reminder appeared on…
The loss limit reminder appeared on time without extra screens while coffee cooled
No deposit on the first visit
No deposit on the first visit, just scrolling. The mobile layout didn’t shove popups over every tap, thankfully.
Ticket reply matched my screenshot
Ticket reply matched my screenshot, which helped.
My £55 cashout arrived
Same sign-in on phone and desktop
Same sign-in on phone and desktop, balance matches both, functions each time.
Date filter worked on the next login…
Date filter worked on the next login first try on mobile 👍.
Unrealistic Rollover
Rollover requirement so high, basically impossible for casual players.
Too much verification drama
Asked for new documents every day, completely exhausting
The title lobby seemed normal
The title lobby seemed normal, which was enough for a first visit.
Late support chat queue was slower
Late support chat queue was slower, but the reply helped
Two months on the phone only
Two months on the phone only, no complaints, cashier fine.
Live chat queue moved normally and the…
Live chat queue moved normally and the answer was useful
Clumsy Mobile Site
Scrolling jumps around, keyboard hides fields, really uncomfortable experience.
My bank statement upload stayed saved…
My bank statement upload stayed saved after refresh, which kept the process less annoying. The account page did not make me open chat for basic info.
x20 wagering was actually visible…
x20 wagering was actually visible prior-to I briefly activated that offer 2:36pm.
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