Asked a genuinely basic query, whether I could change my deposit method after signing up. Was half embarrassed to ask. Agent said yes and explained to me precisely where in the payments section. Easy,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My bank statement upload stayed saved after refresh, which kept the process less annoying. The account page did not make me open chat for basic info.
My cheap Android handled the lobby better than expected; cards did not jump around. Nothing huge, but the detail made the session easier.
chat support copy pasted answers, didn’t read my question
Company details
Written by the company
100% up to £500 + 250 Free Spins
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chat Support Useless
Live chat just copy-pasted FAQ, never answered my question.
Spending history loaded clearly
Spending history loaded clearly, after one refresh.
Bonus funds gone
Bonus funds vanished after reconnect, nobody explains.
Hidden Wagering Trap
thought bonus was free, wagering requirement insane later
ID Check Never Ends
Each document approved, then they ask for another one.
Not What I Expected
expected better design and smoother play, very underwhelmed
Support Keeps Redirecting
support keeps redirecting me between departments
i dont want a five step journey to put…
i dont want a five step journey to put £10 on, and here its the amount, the method, confirm, with the balance updating while the slot is still sat open behind it
Debit card cashout approved Friday…
Debit card cashout approved Friday night.
I checked history twice and the amount stayed the same. The account page did not make me open chat for basic info.
uploading my deposit screenshot showed…
uploading my deposit screenshot showed why the casino KYC check was still open, and that was enough
Deposit limit drop takes 24 hours
Deposit limit drop takes 24 hours, works as intended.
verification wanted ID and proof of…
verification wanted ID and proof of address, sorted in three hours.
Sweet Bonanza loaded on a battered…
Sweet Bonanza loaded on a battered Galaxy without a hitch
Third withdrawal this month
Third withdrawal this month, all fine, no chasing
On mobile
On mobile, my balance stayed accurate after reconnecting while I reviewed the history!
Olivia spotted my promo under another…
Olivia spotted my promo under another bonus tab. Simple fix, short chat, no back-and-forth.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
