Real Boiler Servicing ltd Reviews 294

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and efficiency. Many appreciate the clear explanations provided by engineers, who take the time to detail the work done and offer helpful advice. Reviewers frequently commend the company for being reliable, punctual, and thorough in their work, often noting that they clean up afterwards. The service is often described as outstanding, with many expressing their happiness to use the company again. Some customers also mentioned receiving a full written report and honest, unpushy advice regarding potential issues.

What people talk about most

Service

Consumers find service to be positive. Many reviewers consistently praise the exceptional, outstanding, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, anything we needed to know was explained to us. Have carried out several annual services as well as replacing parts which were no longer working. Prompt, reliable, trustworthy! I w... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend this company. They provided a quick appointment date and the customer service was great. The service was for my elderly father home. The engineer liaised with me and updat... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Ibrahim came promptly and sorted our problem out efficiently. Told us exactly what the problem was and what he had done to sort it. Working very well now. Can highly recommend.

Company replied

Rated 5 out of 5 stars

What I like about this company is... - You know when they are on their way. - They do a comprehensive job (and clean up afterwards) - You get a full written report on what they have done and hone... See more

Company replied


Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Gas Engineer
  4. Boiler and Heating Service
  5. Plumber

Written by the company

You can trust Real Boiler Servicing and Maintenance to keep your home safe and warm, throughout the year. We deliver a prompt and reliable service from Enfield, North London, with excellent customer reviews. With over 17 years as registered gas safe plumbing and heating engineers, Real Boiler Servicing and Maintenance are here for your gas central heating system and offer a specialist domestic central heating system service. Real uses modern testing methods with calibrated digital equipment to collect and analyse data from your boiler. This means you get a safer, faster service that saves you money. It also helps us to understand how your boiler functions over time, so anticipating potential problems before they occur. It is strongly recommended that you have your gas boiler serviced once per year. The reasons for this are gas safety, efficient running of the boiler and economy. If you arrange to have your service before the chilly weather sets in, you can avoid the hassle of an emergency call-out for a non-functioning central heating system. Some of our services include: Central heating system repairs and maintenance Gas boiler servicing Landlords’ Gas Safety Certificate testing (CP12) Gas safety checks Radiators, valves and thermostats Smart heating controls and thermostats for greater economy Shower installation and repair Water supply pipe repairs Gas cooker installation Power flushing radiators for efficiency gains Plumbing repairs Tap repairs Most broken boilers can be fixed. We concentrate on repairing and servicing domestic boilers, quickly and efficiently. We don’t install boilers or sell new boilers. That way, our customers save money by running their gas water heaters using less energy and for longer. Customer service and integrity are at the heart of our business. For more information and reviews on Real Boiler Servicing and Maintenance please see our Facebook and Twitter.


Contact info

4.9

Excellent

TrustScore 5 out of 5

294 reviews

5-star
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Rated 5 out of 5 stars

Excellent customer service, knowledgeable and with integrity

Excellent customer service with integrity - diagnosed the problem and fixed it all in the same visit, getting the required part from a local supplier (not Japan, as another company had suggested!). Wore shoe covers to protect my carpet. Courteous, clean and tidy workmanship, competent and cheerful. I have no hesitation in going a five star recommendation for this company.

November 2, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you Kay pleased we where able to help and get this resolved for you

Rated 5 out of 5 stars

Good Value

Good Value

Ibrahim was great. Would use him again...with my old boiler sooner then latter!

November 1, 2018
Unprompted review
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Reply from Real Boiler Servicing ltd

Pleasure, thank you for your feedback we would be happy to attend to your "old" boiler and give it a *Real service

Rated 5 out of 5 stars

5 stars as usual !!!

just had my annual boiler service and gas safety check done and very happy with the level of service from the real boiler servicing team as per usual. if you want your plumbing needs taken care of by a trusted qualified professional then i cannot recommend them enough!!

October 31, 2018
Unprompted review
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Reply from Real Boiler Servicing ltd

Thank you for this fantastic review Eray

Rated 5 out of 5 stars

Fair and Honest

Always fair and honest pricing, and workmanship. A truly professional service.

October 26, 2018
Unprompted review
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Reply from Real Boiler Servicing ltd

thank you for your kind words Andrew

Rated 5 out of 5 stars

Very professional service

Very professional service. The engineer checked my gas pressure and found I had an issue with external gas pressure, he contaced the mains gas supplier who then rectified the issue. The level of service I received was excellent, I have had many boiler services in the past, but this was the best. I've recommended Real boiler service to my friends and family.

September 22, 2018
Unprompted review
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Reply from Real Boiler Servicing ltd

Thank you, this is what we call a Real boiler service. glad we could help keep warm and safe.

Rated 5 out of 5 stars

Pluming Jobs

Very good service Came as agreed and did a good job . Would recommend him to anybody .

September 18, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you John for the fantastic review

Rated 5 out of 5 stars

Very professional

Very professional. Excellent service, explained exactly what he was doing and why, and gave good advice on how to save money without trying to sell me anything. Highly recommended.

September 5, 2018
Unprompted review
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Reply from Real Boiler Servicing ltd

Many thanks for your Review.
Please get in touch if we can be of any further service.

https://realboilerservicing.com/
Real Boiler Servicing

Rated 5 out of 5 stars

Ibrahim was efficient

Ibrahim was efficient, thorough and
Pleasant. I would recommend him to
Anyone.
I look forward to him servicing my boiler next year.

August 12, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you, Carol.

Rated 4 out of 5 stars

Very efficient

Fitted the shower bath mixer and now my shower is working properly

August 9, 2018
Unprompted review
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Reply from Real Boiler Servicing ltd

thank you, enjoy

Rated 5 out of 5 stars

Excellent service

Excellent service. Always very detailed and thorough. Have been using them for 4 years and will continue to do so in the future.

August 6, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you for taking the time to leave us such a wonderful review of our services

Rated 5 out of 5 stars

Ibrahim is very helpful and always…

Ibrahim is very helpful and always calls back quickly if I have a query. I use the company for my home appliances and buy to let. Would definitely recommend. Always on time and efficient.

August 6, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you Helen, more than happy to assist where we can.

Rated 5 out of 5 stars

Boiler performance

Thanks to Real Boiler Servicing, my boiler is working at top performance and actually far more efficiently than before the repair and chemical clean.

August 2, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you for taking the time and leaving us such a fabulous review Lina, glad we could help.

Rated 5 out of 5 stars

I had a problem with a leak from my…

I had a problem with a leak from my shower. The agent quickly identified the source and arranged a speedy appointment to return to fix the problem. Excellent & reliable service.

July 28, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Thank you George, glad we could help

Rated 5 out of 5 stars

Efficient, clean and tidy - great service

Our boiler wasn't starting up when it should. Real Boiler Servicing and Maintenance did a fantastic job and had the boiler repaired and serviced in no time at all. efficient, clean and tidy - they left no mess, just a happy boiler. Great value.

April 18, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Simply doing what we suppose too, thank you for your comments

Rated 5 out of 5 stars

We have used Ibrahim before

We have used Ibrahim before - he annually services our ancient boiler. He recently came out on a Saturday morning (in his home clothes) to help us out when we found we had no hot water. He quickly diagnosed that the (ancient) pump had failed and went out of his way to get a new one for us and installed it immediately. He also came back when we had a problem with the ball valve in the loft and sorted that for us (at no labour cost!) Once again we are delighted that we can rely on Ibrahim to do a great job and he is always so friendly and helpful. You can't go wrong getting Ibrahim to work for you - highly recommended.

March 27, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

We are always working hard to build long-term relationships with our clients and your comments are welcomed always, thank you.

Rated 5 out of 5 stars

Excellent!

Ibrahim sorted out my mother's boiler problem during the recent freezing weather and made sure she was up and running again as quickly as he could. I found him polite, efficient and very helpful, as well as charging a very fair price. I would have no hesitation in recommending Real Boiler Servicing and would happily use them again.

March 4, 2018
Unprompted review
Real Boiler Servicing ltd logo

Reply from Real Boiler Servicing ltd

Glad we were able to help, thank you for your kind words.

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