My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running i... See more
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For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Contact info
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
No recent history of asking for reviews
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Replied to 88% of negative reviews
Typically replies within 1 week
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Very satisfied
Large selection of products, responsive and helpful customer service, great offers and free delivery. Cheaper than Amazon.

Reply from Real Foods
Minimal packaging
Minimal packaging, no unnecessary colourful plastic, and good quality food.

Reply from Real Foods
Organic rye grains for mushroom cultivation
I use the organic rye grains to produce grain spawn for mushroom cultivation. They are very good and, hydrate easily and quickly.

Reply from Real Foods
Good choice of food.
Good choice of food.
Well packaged with sustainable packaging.
Good communication.

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Excellent Great products and a good…
Excellent Great products and a good price. Rapid delivery and good packaging. I will be a regular customer from here on and will recommend to friends.

Reply from Real Foods
They never disappoint
I have been ordering from RealFoods for years and i have always had a good experience: great selection of products at reasonable prices and speedy delivery. This time was no exception

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I have been buying from Real Foods for…
I have been buying from Real Foods for a few years now. The no plastic is appealing. Its great being able to purchase different quantities. Communication is always good and delivery timely.

Reply from Real Foods
I have been using Real Foods for a while. 100%
I have been using Real Foods for a while as they have items I can't get elsewhere. Also very easy website to use. They always pack and deliver very quickly unless out of stock. If that happens they give you sensible options. I always say wait until all in stock. Never long.

Reply from Real Foods
Impressed with ease of ordering and fast delivery
This is my first order from Real Foods. I enjoyed some oatcakes while on holiday in Scotland and wanted to buy some more when i got home.
Real foods stocked them and it was easy to order and delivery was much faster than I expected.

Reply from Real Foods
Great products
Great products, inexpensive and delivered really quickly

Reply from Real Foods
Quality food…
I'm trying to lose some weight so it's important to me that I enjoy the food I eat. I tried Real Foods for buying items that are not readily available in supermarkets and I've been impressed with the excellent quality and service.

Reply from Real Foods
Very quick delivery
Very quick delivery , from one end of the country to the other. :) Good quality foodstuff, all natural, or organic . Have ordered many times from this company, never any problems .

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I have been shopping online with Real Foods
I have been shopping online with Real Foods for many years, they have never disappointed either in product or delivery, very reasonable and outstanding service.

Reply from Real Foods
Not one friendly staff member
Not one friendly staff member , ask a question and get looked up and down like a criminal . Bad attitudes and Lazy . Food standards bad too , bought Clove Garlic that looked beautiful and fresh , got home to discover it was damp and mushy inside , free range eggs are horrible , shells were damp like wet cardboard , prices are of the chart expensive . Not just on one occasion .
Best service, best organic food, fast
Really happy with the excellent service from Real Foods. Fantastic quality of veg, fruit and all other produce received and the quick, hassle free delivery service.
The free delivery over £50 and the speed of delivery means I can use Real Foods for most of my weekly shop and am so grateful that it's possible to get such lovely fresh veg and fruit from Real Foods when I live so far away.
The flavour, freshness and quality of the veg and fruit is so much better than that which I bought elsewhere until now. So much so that it's added greatly to my pleasure in cooking and eating.

Reply from Real Foods
Order taken but told items are out of stock.
I placed an order on the 3rd of April and received an email the next day to say your order has been processed, but we are awaiting the items. How can the order be processed when the items are out of stock?
Firstly, you shouldn't have let the order be placed if the item was out of stock; secondly, you should not be taking money for items that are out of stock; this is bang out of order. The email said they hold orders for seven days to await stock – you expect me to wait seven days? I don't think so!
I replied back immediately after receiving their email asking for the order to be cancelled and my card refunded. I have since ordered the organic cashew nuts elsewhere.
Two emails have been sent, and I am still awaiting a reply.
Having previously shopped with Real Foods, after this I most certainly will not shop with them again. It is off-putting placing an order for items that could possibly be out of stock. Buyer beware!

Reply from Real Foods
Given notifications about delivery
Given notifications about delivery. Replaced damaged item fairly quickly. Reasonable prices for items purchased.

Reply from Real Foods
Will continue to order
We've made several orders for home and work and haven't had an issue. Everything as described and the order is packaged very well, which is refreshing to see these days. I see lots of people complaining about prices, and I have seen some prices go up considerably however when I've checked elsewhere they have done the same. For speciality items this is just the way it is. The candied almonds are spot on btw :) and around 50% cheaper than M&S.

Reply from Real Foods
Indispensable Resource
A great range of products and efficient service.

Reply from Real Foods
First time using this company
First time using this company. I made an order 6th march via website showing items in stock. On 13th March I was emailed and refunded saying item was not in stock. I would have expected to have been told a lot sooner if the season was over and stock not available so I could have gone somewhere else and not waiting for it.

Reply from Real Foods
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