My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running i... See more
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For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.
Contact info
37 Broughton Street, EH1 3JU, Edinburgh
- 0131 556 1772
- webshop@realfoods.co.uk
- realfoods.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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I was able to buy what I wanted from…
I was able to buy what I wanted from Real Foods that hadn't been available elsewhere. Good service and will buy from them again.

Reply from Real Foods
Good quality, quick delivery
Good quality, long best before dates, well packaged, quick delivery
Excellent All Round
Excellent products, excellent service as always. Been a customer for a number of years. Highly recommended
Real Service at RealFoods
Good range of quality produce at very competitive prices. Website orders are processed fast with updates provided. Well packaged and quick delivery. All in all an outstanding shop and service, would highly recommend
It is always a please to shop at…
It is always a please to shop at Realfoods online; it is fast and professional. Thanks

Reply from Real Foods
Disappointed with use by date
Disappointed with use by date, ordered a case of alpro growing up milk for my granddaughter during her visits here and all 8 cartons had a 3 week date which we will never use. The ones I bought in supermarkets have a use by date of Sept to Oct 2025 (around 6mths)

Reply from Real Foods
Experience since day one of my order.
Since day one of my orders from Real Foods, the company is very efficient and prompt.
Fast delivery of fresh Seville Oranges
Fast delivery of fresh Seville Oranges. Seamless transaction and great service again …
They don't have stock and no reply to…
They don't have stock and no reply to mail

Reply from Real Foods
Great ethical minded business
Great ethical minded selection, quick delivery, so reliable. Please don't be tempted to start selling more products grown in China. It is becoming more and more difficult to find reliably ethically produced health food. You are currently the only store able to deliver nationwide bulk order French grown soya milk, so thank you so much for staying the line in this challenging trade climate.
Best value Ive found on the internet
Best value Ive found on the internet. Great quality and and a very satisfying experience. I will cintinue to use real foods
The product arrived soon than expected
The product arrived soon than expected. The use-by date was next year. I wish there were some cooking instructions with my beans.

Reply from Real Foods
Excellent!
Easy to order. Good price. Prompt delivery, excellent packaging. Excellent product!

Reply from Real Foods
Mouldy oranges, delayed delivery
I ordered oranges on the 26th December, which the website said were in stock, with a 3-6 working day delivery. I finally received them on the 10th January. I called twice only to be waiting for over 45 minutes with no one responding. I sent an email and was told the delay was due to Christmas holidays. 4 of the oranges are mouldy and cannot be used. Very very frustrating not being able to contact anyone, when you have a problem.

Reply from Real Foods
Always use Real Foods!
Efficient service, great products and really good communication/customer service. thanks

Reply from Real Foods
Many thanks for the beautiful fresh…
Many thanks for the beautiful fresh citrus fruits and vegetables. All organic and packed with care and received very quickly. Thank you again. Best wishes to you all.

Reply from Real Foods
Very good range of products
Very good range of products and a reasonably fast delivery time.

Reply from Real Foods
I made one payment
I made one payment - my account showed 2 as pending - 1 of which was on paypal repeat. Contacted real foods and their explanation was - this is how it is. I had to identify the second pending payment - contact them to highlight it and then they had to cancel it. I asked whether this would happen again - question ignored. Real Foods this is not good enough - this is how you lose customers.

Reply from Real Foods
I placed my first order 448031 for…
I placed my first order 448031 for tumeric yesterday, now I am being told it is out of stock. It should have told me this was the case before I placed my order so I could have ordered somewhere else. Very underhand and dishonest.
Have now had an email saying the order has been processed. This morning the website said it was out of stock. Confusing and conflicting information.
I liked what I received which was two…
I liked what I received which was two squashes and a bulb of garlic but I don’t think the cost of it was worth it when you also include p&p.
The two pumpkins were small ones, a Hungarian blue and Crown Prince and the garlic was the size of the larger type you get in the supermarkets.
Unless it was for something I couldn’t get at a supermarket I don’t think I would get this again
In response, what I ordered I liked and if I needed something specifically special I wouldn’t hesitate to buy as the produce was good quality

Reply from Real Foods
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