Reality Racing Reviews 207

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently experiencing very long delivery times and, in many cases, not receiving their items at all. People also noted a lack of communication from the company, with emails often going unanswered, leading to frustration regarding order updates and tracking information. However, some customers were satisfied with the product quality, particularly the hoodies and t-shirts, describing them as comfortable and well-made. A few people also had positive experiences with customer service, receiving quick responses and refunds without hassle when issues arose.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the quality, color, and design of... See more

Order

Clients share negative opinions on order experiences, with many reporting that items were never received, or... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers experienced... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of the products, with some... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report sending multiple... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ok, so, if you are okay with placing an order and completely forgetting it exists- you’ll be fine. I placed my order months ago, heard nothing, emailed the company, heard nothing, and then today it ju... See more

Rated 3 out of 5 stars

Fabric is good, print is fine, interesting subscription program. Probably wont use it for much though i barely watch f1. This was a gift.

Rated 2 out of 5 stars

Very long delivery time. Original website is down and they transfered to this one. Items DO NOT ARRIVE AS ADVERTISED, materials are off and it's not worth the money or wait.

Company replied

Rated 2 out of 5 stars

Wish I had visited this first. I placed an order for Christmas gifts, and was promised a mid December date for delivery. They sent me a stupid "first person friendly" email saying how busy they were... See more

Company replied


Company details


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2.6

Poor

TrustScore 2.5 out of 5

207 reviews

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Replied to 9% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Be Careful!

Be Careful!

Since making 2 separate purchases on 1 debit card in early September - Reality Racing have tried to take 2 separate $50 payments from 2 different cards (one of which was never used to make the original payments) in the past week (early November).Both transactions got flagged as fraud and luckily I didn’t get charged - forcing me to get 2 new cards. But as a result of this, I most definitely will not be repurchasing from them in the future and have warned all my f1 friends to avoid this company at all costs.

November 6, 2025
Unprompted review
Rated 3 out of 5 stars

Fabric is good

Fabric is good, print is fine, interesting subscription program. Probably wont use it for much though i barely watch f1. This was a gift.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Waited over two months, still not shipped

Ordered during one of their sales. The website said ship time 2-3 weeks. Kinda long but okay I figured they were busy. I just cancelled my order today, roughly 2 1/2 MONTHS after placing my order. NO UPDATES on when my order would actually ship. They just kept saying they'd check. They never really got back to me with an actual solid timeline. If you want something for a birthday or holiday, order 6+ months in advance.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

if 0 was an option i would have selected it

if 0 was an option i would have selected it.
I placed an order in May of 2025, the estimated delivery time was 2-3 weeks. i emailed in June regarding the fact there had been no updates on my order, and it was now past the estimated delivery time period provided. they responded apologising and saying they would provide me with updates as soon as they could. fast forward to September, there has been no updates and i still haven’t received my order… in which they responded saying their increased popularity on social media and sales has caused a higher volume of orders and longer shipping times. which would be fine if it wasn’t FIVE months down the line. they cancelled my order and issued me a refund. Five months of waiting and nothing to show for it

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Spend your money elsewhere

Certainly don't order this as a "last minute" birthday gift! Took 2 months to arrive. About a month in I inquired what was going on as it had been in a "quality check" stage for about two weeks, their response claimed delays due to tariff related slowdowns. Seeing this company has their HQ in the US (not sure if I believe that...) I was under the impression that they printed their shirts in the states. While I never got a direct answer, the fact that I was ignored when I asked where the product was manufactured and why a US printed shirt could possibly be affected by a "tariff related slowdown", I can make a pretty educated guess as to where their products are actually coming from. Spend the extra money and either buy a licensed product or find another business with integrity and transparency.

Edit to add: After I completed writing this I visited their website to see if I was able to add this review there as well. They have both taken down their review page, and added language next to their "business address" that states "Not a physical office or retail location". That should say all you need to know!

July 24, 2025
Unprompted review
Rated 3 out of 5 stars

Not a scam just takes an age to arrive

Ok, so, if you are okay with placing an order and completely forgetting it exists- you’ll be fine. I placed my order months ago, heard nothing, emailed the company, heard nothing, and then today it just arrived on my door step. This place is real and the shirt is exactly as advertised, the customer service and delivery times were just a bit shiesty.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Would give this place 0 stars if I could.
Don't order from this site - SCAM! Ordered in April and never got my order. Been back and forth with customer service and they pretended to refund me and constantly give me false updates.

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam !!

I ordered a t-shirt 4 Months ago (order number R332867), and after many emails and Instagram messages with only fake answers « let me check » or « should be sent next week » I have 0 news and no shirt.
This is clearly a scam, please avoid!!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a t-shirt on July 15th and…

I ordered a t-shirt on July 15th and today (Aug 25th) I still haven’t received anything. They don’t answer emails, and on IG they just say “doing our best” with no solution. Extremely irresponsible and unprofessional — people should know before ordering.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

They have stole my money!

I ordered a T-shirt back in early April. I had communication from Josh up until 23 April in regards to delays with my order. Now they have gone cold turkey on me. It’s now August and I still haven’t received the t-shirt, they still have my money and they are not replying to my emails! I don’t even know how to get my money back??? Awful company!

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 t-shirts but only received…

I ordered 3 t-shirts but only received 2.
I have sent countless emails and never got a clear or proper response.
On top of that, I had to pay an extra €12 in customs fees at the post office – fees that were never mentioned at any point.
And now I’ve just discovered they have charged me €59 without any purchase or explanation – I have no idea where this charge comes from.

Do not order from here – it’s a scam.
It’s a shame because the t-shirts are nice, but the service is terrible.

I demand an immediate refund for the t-shirt that never arrived, the €59 taken without my consent, and compensation for the €12 customs fee I should never have had to pay.

August 13, 2025
Unprompted review

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