Ordered this test after a friend was recommended it by her Naturopath. The process was super easy, within 2 weeks of placing the order online I had collected my urine and had results. I panicked a bit... See more
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In November of 2025 I ordered the Mycotoxin Test. I received the test in a timely manner and results were given in a reasonable time. The low rating is due to Real Time charging for the test twice. T... See more
When I ask a question, the response was rather condescending. Obviously Paul thinks that everyone shares his knowledge and doesn't understand the struggle of trying to figure a solution to healing a... See more
I have tried in every way I could possibly think of to get someone to contact me and let me know how I can get the paperwork to turn into my insurance. It says it’s available but it doesn’t show up i... See more
Company replied
Company details
Information provided by various external sources
We use a patient-focused approach and an advanced mold test kit to help those suffering from 15 common and toxic mycotoxins produced by indoor mold contaminants.
Contact info
Fairway Drive 4100, 75010, Carrollton, United States
- realtimelab.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Useless and wasted money
This place may do good testing but they are very expensive and completely unresponsive. After purchasing the test and getting results they denied the consultation that was included in the purchase. They stated that they are only doing consults with "medical professionals" at this time! results do no good without interpretation. Do not buy unless you're a doctor and if you are you probably have better resources anyway.
Overcharged me on three tests and then…
Overcharged me on three tests and then didn't want to give me a refund. Sat on my sample for 2 weeks because of a misspelled name and no one me. A very shabby company
Need to understand better how to…
Need to understand better how to interpret results and what to do next!
Well worth the money
Well worth the money, easy instructions and lightning fast customer service! Thank you for what you do.
Much more detailed mold analysis
Wish I knew about RealTime mycotoxin test earlier, because it is much precise in comparison to the other main US lab, that found me only about ochratoxins.
Definitely recommend you to use RealTime, if you or your doctor needs to have mycotoxins test.
Many thanks to RealTime for helping me for my battle against mycotoxins!
I recommend Real Time Labs
I recommend Real Time Labs. Accurate results from my Mycotoxin panel. Very efficient service and a quick turnaround. Easy to use.
Terrific service
Terrific service! International order sent and 7 days later there was a report in my inbox.
Very good turnaround times
Very good turnaround times - only took one week for results despite posting from Ireland.
Discount for second time testing
Graph showing decrease after 1st test is very useful
Very fast shipping of test kit.
I ordered the mycotoxin test after being exposed to aspergillus.
I ordered the mycotoxin test after being told by a local doctor that I had no proof of toxins. Thank you Realtime Labs! You gave me proof and hope within a week of ordering the test.
Fast service and mycotoxins detected…
Fast service and mycotoxins detected even without provocation
Sad about results
Ive heard great things about RTL but my test was equivocal and it was expensive!!! To not get results and pay $$ is not fair! I called and lady wasn’t helpful
Can not get anyone to call me back to…
Can not get anyone to call me back to explain results. Spent 800.00, frustrating.
Very informative
Very informative, approachable and caring staff. Very responsive to questions and lab results came very quickly.
This lab does awesome work
This lab does awesome work. I have done a few tests with them. They're so helpful if you have any questions and very prompt. 👍
I emailed for a refund and never…
I emailed for a refund and never received a response.

Reply from RealTime Laboratories
Would rate negative stars if I could
Didn’t send me the right order, didn’t respond to customer service email requests, awful business that someone’s trying to run completely hands off - they don’t care about you
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