Watch purchased was a Seiko. After 18 months it stopped. I was unable to contact the company, email failed to deliver and phone number was also unobtainable. Took the watch to a Seiko dealers who exam... See more
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Emailed a number of times with a query no response but sent email for feedback. Hence low rating. Watch bought in December and part come off already Update, Matter resolved since previous review Se... See more
Company replied
This was a present last Xmas a Marc jacobs watch & when clocks went forward in March I didn’t put the winder back in properly, hence lost a few weeks later! I emailed RWC to ask if they did repairs af... See more
Amazing company to deal with. Sent my son’s watch back after having it for one year as something had come loose. Communication was excellent, a return form was issued and I had a brand new watch withi... See more
Company details
Written by the company
Welcome
Contact info
United Kingdom
- help@realwatchcompany.com
- realwatchcompany.com
3.4
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Product quality
Quick delivery within 3 days as mentioned so far, I’ve not opened the watch completely since it’s a gift for my father but from the looks of it, it looks great! Would definitely recommend for anyone looking to buy authentic watches at an affordable price! Will definitely be a customer again.
March 8, 2023
Excellent service and quick
March 4, 2023
Great service and products
February 27, 2023
Good quality watch
Yeah,all went ok from purchase to delivery,no issues,would recommend
February 28, 2023
I love my Marc Jacob's watch
I love my Marc Jacob's watch, thank you. So big though, had to have 3 links taken out. Great service by you and I will recommend to others.
February 25, 2023
Easy access website
Easy access website, great selection. Purchasing was smooth and I love my 2 new watches. Definately recommend to my friends
February 25, 2023
Great quality watch and service
February 27, 2023
Amazing watch recommend
March 2, 2023
Broken watch
The watch broke. I took it out of the box to wear for the first time at the weekend and it was broken.
February 17, 2023
Mr Daddy Diesel watch
I ordered a Mr Daddy Diesel watch from Real Watch Company and unfortunately the watch was way to big for my husbands arm and had to send it back. Sent them an email and got a reply with instructions on the return, within 3 days I had my refund and was able to order a different watch. The new watch was delivered in record time and its gorgeous. I was also really shocked by how good the prices are on their website compared to the shops. I saved a massive £110 pounds on the exact same watch if I were to buy it in a store. They have a great range of good brand watches and their prices as good on them all. They also send their packages via tracked royal mail so you can track your parcel all the way. Very satisfied and would highly recommend.
February 13, 2023
Unprompted review
Delivered the watch I was looking for…
Delivered the watch I was looking for at a decent price
February 17, 2023
Great delivery and fast response to my…
Great delivery and fast response to my email query whilst awaiting next day delivery which was comforting as I had already ordered at the very last minute before my sisters birthday! Would use them again no doubt.
February 7, 2023
Arrived quickly
Arrived quickly. It’s a gift for my daughter & it looks lovely in perfect condition & working
February 9, 2023
ordered a watch and paid for it
ordered a watch and paid for it. was out of stock and i got a full refund. which was great so i will now look to order another watch.
February 3, 2023
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