While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I hate having to write this because the customer service is excellent as was their response time but I would strongly advise against buying anything from Realyiyi. I thought I’d take a ga... See more

Rated 1 out of 5 stars

Not even one star. DON"T BUY FROM THIS COMPANY!!!!!!!! The material is inferior, the pictures are utterly deceiving (photoshopped?), their "customer service" are a bunch of crooks and their return... See more

Rated 1 out of 5 stars

No tracking capability and contacting them is impossible because the site is so scamming. You can’t perform any of the options. You can’t even contact them in this world of cyber space! Really! I rea... See more

Rated 1 out of 5 stars

Awful. They sent me wrong size dress from what I ordered, and when I sent it back as requested, they refused to reimburse shipping. I requested return shipping to be reimbursed multiple times and th... See more

1.2

Bad

TrustScore 1 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don't recommend this site

I did order a beautiful dress and they sent me the wrong dress, an ugly dress, I was very disappointed because I was waiting almost a month for it.
I don't recommend this site at all, it is not true the picture the you see, I don't know why I don't look at the reviews before buying!

April 2, 2022
Unprompted review
Rated 1 out of 5 stars

Worst quality ever! Con con con

I made an order for £60 might aswell of just put money in the bin.
Such bad quality and look nothing like the advertised picture.
This company should be banned an absolute con!!!! Read sooo many bad reviews!!! Worst purchase ever. Item only fit for the bin!! Too expensive to return to CHINA!!!!

March 27, 2022
Unprompted review
Rated 1 out of 5 stars

Size not what was ordered

I ordered 2 maxi dresses in size XL. One fit as it should, but the other is about 2 sizes too small, even though the packaging says it's an XL. But the worst part is that their website makes it impossible to do an exchange or get a refund. I will NEVER order from this site again.

March 26, 2022
Unprompted review
Rated 1 out of 5 stars

the worst company ever.

I don't want to give a single star.0 stars are appropriate.
The response to the inquiry is slow.I wanted to return it because it was a defective product, but I got an email from realyiyi,telling me to refund a little money and keep it.I paid for something I couldn't wear outside.

The reason is that the orange clothes are sewn with white thread.My pocket is out.The sewing is distorted, so the clothes are distorted.I was made to buy trash.

It's the worst company ever.

March 26, 2022
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!

Do NOT purchase anything from this company. Their website claims they give refunds but they DO NOT.
Fabric is cheap and sizes are not true to size.

Save you time and money!

March 9, 2022
Unprompted review
Rated 1 out of 5 stars

please do not order anything from this…

please do not order anything from this company.I should have read the reviews first and agree that the quality is awful and nothing like the pictures.After reading the reviews i wont bother trying to return the dress ill give to charity or use as cleaning cloth !!

March 5, 2022
Unprompted review
Rated 1 out of 5 stars

terrible company to order from

terrible company to order from. I had ordered 6 items, after 6 weeks I received only 4. Then after 6 emails and another 4 weeks I received the 2 missing items.
I had ordered a shirt with description "Elegant, black satin top" I have received a "blue casual top" with an inferior quality (according to their own shipping slip). After 4 emails, Realyiyi customer services is insisting that I keep the blue top, and they are not acknowledging my request either send me the black top that I had ordered or refund my money. All the 6 items very cheap and low quality, not resembling to the pictures, in another word JUNKS.

February 24, 2022
Unprompted review
Rated 1 out of 5 stars

First time reporting on a company but I…

First time reporting on a company but I have to do it. DO NOT buy product from this joke of a company. Lousy material, ridiculous sizing. Return policy is they offer you a credit to buy more! Then it goes to you sending the package back prepaid to China. DO NOT BUY THIS JUNK

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

Kaufen Sie nicht bei Realyiyi!!!!!!!!!!!

Kaufen Sie nicht bei Realyiyi, es ist kein vertrauenswürdige Firma:
- Verspätungen
- SEHR schlechte Qualität
- Produkte sind nicht wie auf dem Foto
- Sie erschweren die Rückgabe
- Rückgabe ist nicht umsonst, sondern teuer (nach China)

------------

Do not buy from Realyiyi, it is not a trustworthy company:
- Delays
- VERY poor quality
- Products are not like on the photo
- They make it difficult to return the products
- Return is not free, but expensive (to China)

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

Found this company on Pinterest

Found this company on Pinterest. What a scam. As other reviewers report, you do not receive what you ordered. Returns must be made to an address in China or they will offer you a 1/3 discount to keep the merchandise The clothing is made of the cheapest fabric imaginable. I wouldn’t donate it to Salvation Army. Read reviews before you buy!

February 7, 2022
Unprompted review
Rated 1 out of 5 stars

The photos are not the same as what you will receive. No comparison.

I ordered a dress that looked lovely in the photo, a sort of crumpled flimsy linen look with an oil painting splotches pattern on the chest.
What arrived was a strange stiff nylon basic shift dress with what looks like a photo of the nice dress printed on it.
I recommend you apply through PayPal for a refund, this worked for me.

January 27, 2022
Unprompted review
Rated 1 out of 5 stars

It’s very seldom that I write negative…

It’s very seldom that I write negative reviews..I ordered a coat from this company and I received the complete opposite of what I ordered.. not to mention it arrived about a month later…Then Francis had the audacity to offer me a USD19 towards my next purchase..,on that note I will not be ordering again I don’t recommend…

January 18, 2022
Unprompted review
Rated 1 out of 5 stars

The clothes I recrom this…

The clothes I received from this company were a complete joke...I recieved something that was supposed to be a long coat, but thete was no liner, no pockets, & the material was so lightweight you could have used it to make a dress. Jacket I recieved was the same way. Pretend clothes. They make fake clothes, show pics of them that don't show any of the flaws...how can a longcoat keep you warm with no pockets & no liner? I swore I was never going to order off a site I saw on FB again but when I originally started my order the company had one name & said it was based in U.K. , but by the time my payment went through, it was to a company named something different & you could tell these clothes were made in China when I got them. What a scam! & FB should not be a part of this!

January 10, 2022
Unprompted review
Rated 1 out of 5 stars

So I wanted to give this company 0…

So I wanted to give this company 0 stars but it would not aloud me to. I hope everyone who is reading this think before buying anything from the company. I have send several emails about my return and for 3 months have gotten nothing but the run a round. There is no address to send the crap back to. I have reported them to the bbb. I wish that others will do the same to drive this company out of business. I have never come across such evil deceitful people in my life. One day you will get back what you don’t give.

January 8, 2022
Unprompted review
Rated 1 out of 5 stars

Zero zero zero

Zero zero zero! So angry! I wish I had read these before. Ordered a jacket it was a joke how terrible and ugly so o reached out for a refund. The coat was $60 they offered for me to keep it for $12! Nope. But now I wish I had.
I bought it in October of 2021 it’s now January 2022 and not only have I paid for shipping to China out of pocket but I’ve sent over 30 emails with no reply. DO NOT BUY ANYTHING FROM HERE

January 7, 2022
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. The customer service and quality of items received are literally the worst I’ve ever experienced. I tried to dispute with credit card company but technically I did “receive” the items so I lost the claim. Expensive lesson learned. $150 worth of fabric going into the garbage.

January 3, 2022
Unprompted review
Rated 1 out of 5 stars

No existing contact or tracking capability

No tracking capability and contacting them is impossible because the site is so scamming. You can’t perform any of the options. You can’t even contact them in this world of cyber space! Really! I realize I made a bad choice because they offer no full 360 view of the item. I can’t inquire about arrival, payment verification, or cancellation request. Once you complete your transaction there’s nothing else you can do. You just wait and HOPE that your order is not as disastrous as the thoughts in your mind, now that you know this is a FAKE PHOTO-SHOPPED WEBSITE.
Please, don’t waste your time or money.

January 2, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible clothes and horrible customer service

Do NOT waste your time on this company. The clothes are subpar and low quality. The customer service is worse. They sent wrong clothes and different sizes than what I ordered -- I checked. Then I couldn't get my money back on a return 10 days later because they said I sent the clothes to the wrong address and I'd have to get the clothes back and then forward them again. They already had the clothes! Horrible experience and would never recommend. The white blouse was paper thin like tissue paper and see through as well. I ordered a red jumpsuit for the holidays and they sent a white with black swirls. I'm out $150!

December 28, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look