Rearo Reviews 1,875

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process pleasant. The products are frequently described as high quality, and the service, from initial contact to delivery, is consistently highlighted as excellent and efficient. People appreciate the smooth ordering system and timely deliveries. However, some customers experienced issues with damaged items upon arrival, though replacements were quickly provided. A few other people also felt that delivery times could be long, and some noted that certain accessory items, like edging trim, were of poor quality or had a bad color match.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Consumers find product to be positive. Many reviewers praise the excellent quality and great selection of... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the promptness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have been dealing with Kieran for the…

I have been dealing with Kieran for the last few months.Had a delay in getting kitchen fitted also I don’t know how often I changed my mind he was so patient and so lovely to deal with.Also the quality of products are 1 of the best.I will definately be a returning customer.Thank you so much Kieran for all your help you are a credit to Rearo.

July 16, 2024
Rated 5 out of 5 stars

Professionals

Showroom staff were friendly, helpful and very knowledgeable regarding our purchase. The order was placed and goods received within 48 hours, so pleased. Thankyou Rearo, Northampton.

June 19, 2024
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Very helpful with their advice to select the materials most appropriate to meet our requirements. Arranged delayed delivery so that materials arrived on the day work started at our home. Would highly recommend.

June 3, 2024
Rated 5 out of 5 stars

Ryan & Chris

Ryan, Chris & the team at the Rosyth store are very knowledgeable and extremely helpful. As a trade account holder they go above and beyond to make each vist to store well worth it.

May 20, 2024
Rated 5 out of 5 stars

Hidden Gem

After visiting possibly every shop selling worktops in Glasgow, I was directed to Rearo. This store had by far the best selection of worktops of all the stores I visited, at very competitive prices. The pre/post sales customer service from Peter was second to none! Thank you!

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Rearo always professional and supportive

Having used Rearo n the past they are always first choice for excellent cladding materials, free samples are always appreciated, my last order had to be delayed due to house purchase difficulties, the staff at my local depot where understand and helpful and when the sale was complete delivered the product very quickly, excellent see I’ve and product.

April 16, 2024

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