Rebel Internet Reviews 

Wifi works wonderfully throughout the entire year. As a university student, it was extremely important to both me and my housemates that the internet would work for multiple devices throughout all weather. For a 12-month contract, it worked like an absolute charm, we never had cuts that lasted for longer than twenty minutes (if even) and even then, it only happened twice.

With the cancellation, I spoke to a Customer Service Representative named Gary Gordon and he was absolutely lovely. Our housemates and I had issues with our house contract ending earlier than we were told as well as the lack of communication between us and the landlord leading to having to cancel the internet contract nearly two months early. I spoke about my financial trouble and how I was unable to afford the cancellation fee as of right now, suggesting a later date where I would be able to provide the payments I missed. Gary Gordon listened to my issues thoroughly and provided a later date of which I will be able to pay for all missed payments without any interest. He responded extremely quick and was an absolute charm.

If I ever need to choose a broadband company, I will be sure to use Rebel. 10/10 service and help!

Everything delivered on schedule. Really helpful support from Emma who worked through an issue with the Openreach cables after a tree brought down the lines and broke the connections. Emma kept us informed and chased up on progress.

You delivered what you promised. The Internet was delivered on time and seamless

Rebel Internet support are the most helpful and quickest responding support team that I have ever encountered.

GO WITH A DIFFERENT COMPANY. This one is basically a scam. If I could give less than one star, I would. I have no working internet, and they ignore my complaints and tell me that my internet is fine. They said any issue is due to a Virgin Hub causing interference. I disconnected the Hub, and they told me I had not. They do not listen to reason. I am currently in a ridiculous argument about whether or not something is plugged into the wall. Awful customer service.
Better off going with a company that is not just a reseller, they only flog third party equipment and software, you'll never talk to anyone who understands the systems they are using. AVOID AVOID AVOID

Edit:
In response to the below reply:
Your position is that everything is working. I told you that the Virgin hub was not the issue, and I had no internet even when this was disconnected. You responded by saying that I had not disconnected it. I have paid hundreds of pounds to Rebel, and for seven months I have been unable to use the internet for more than a few minutes at a time. I have paid hundreds of pounds to work at a shared working space, and my phone data bill is astronomical. I asked to be refunded only what I paid Rebel, and you said no, as you believe you have supplied "internet that just works". You don't employ technicians. You don't have the tools to actually find out what the problem is, so you have just guessed. I have proven to you that the Virgin box is not the issue, so you know that in fact you have no idea why I do not have internet, and you have no way to investigate.

I am going to make sure that every single review site I can find contains this review.

Rebel WIFI has been a smart move for me, only needing a short term rental for the Modem .
Their price is very reasonable and customer care/service by far superior compared with other suppliers.
I experienced a medical emergency after placing my order and Rebel was very cooperative in adjusting my startup date. The setup of the router was so easy and I received great support from Rebel customer service.

Dhivya responded to my texts fast when our internet was experiencing issues. She resolved them efficiently and checked in to make sure everything was satisfactory afterwards.
It made everything so easy! Thank you.

Regular drop outs making connections tedious and interrupted usage.

From day of ordering, everything just went smoothly, installation man was very helpful and experience. Broadband WI Fi, works perfect as advertised, so yes am very happy.

Wow, real people calling back to sort a problem when they say they will! I think it could catch on. Seriously, I spent 45 minutes with Vodafone confirming DoB etc etc waiting 5 minutes between chatbox answers pulling my hair out to 3 minutes on the phone with these guys. Never change you Rebels!

Reliable fast internet with incredible customer service who are always polite and eager to resolve the problems as fast as possible.
So many ways to get in touch, it's not like the other companies keeping you on hold for a day, arrange a call back, text or email!

I placed the order online and everything was so easy. I had an issue with my service which resolved quickly but I emailed and received a response so quickly from at the weekend from lovely Dhivya, who was do helpful. Many thanks

I needed a monthly contract fixed broadband service to replace my near useless 4g broadband. Rebel telecom was one of the very few offerings, so I went for it. I am so glad that i did. I needed to downgrade my connection from fttp to fttc, to avoid drilling. Rebel handled the communciations with OpenReach seamlessly and the router arrived exactly on time. I needed some additional assistance from Rebel with the connection, which was aimed at fttp and Dhivya was right on the case again, on a Saturday morning. It was remarkable in this day and age to have a single point of contact who responded so quickly. This exemplary standard of service just makes everything so much easier and stress free. Bravo Rebel telecom - I can't recommend them highly enough.

Service is very good and reliable. Tech support is very helpful as well.

Recently moved home, which can always be stressful, especially when you rely on internet for home working, but Rebel made the whole thing super easy and Dhivya especially supported me personally throughout the whole process to ensure we got set up. Honestly, I was quite surprised to have the same person checking in with me and helping with the move. Wish I could say the same about water and electricity etc.!

Easy web site to enrol and keep my existing landline number. Rapid delivery of kit and when I did have a problem with the phone, the customer service was brilliant, actually being able to speak to a real person at Rebel who knew what was wrong and fix it.

Very fast response in resolving issues and fixing internet connection problems. Would recommend for customer service!

Amazing company and amazing internet experience. Support is quick and friendly. It is as an internet provider should be. And it all just works. Amazing.

I was dubious as I’d never heard of Rebel but decided I liked the idea of the mesh WiFi system which we’d had when we lived abroad. So far they’ve given a really great service, the little pods are really effective at helping a good signal all over the house. The set up was super easy and also very well communicated. Direct debit reminders every month are helpful and not had to use the customer service yet thankfully but I’m sure that will be as easy as the rest of the service. Thanks Rebel.