Rebel Plants Reviews 271

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like plants and pots arrive in excellent condition and often exceed expectations compared to online images. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful and secure packaging that ensures products arrive safely and undamaged. People are also very satisfied with the overall service, often becoming loyal customers due to the positive experience and the impressive range of products available. However, some customers expressed dissatisfaction with the packaging, finding it difficult to remove and potentially damaging to plants due to excessive adhesive tape. There were also instances where orders were delivered incorrectly or products, such as plant pots, arrived chipped or with colors that differed from their online representation. A few reviewers reported receiving plants in poor health or with pest issues, and some found the company's responses to complaints unhelpful.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising plants for arriving in... See more

Quality

Consumers find quality to be positive, with many reviewers praising plants for being healthy, vibrant, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

People report positive experiences with ordering, with many finding the process quick and easy. Customers... See more

Service

Reviewers mention positive feedback about service, with many praising the great service and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Excellent quality and designs/colour choices. So impressed with their range. Worth every penny. Delivered as described, perfectly packaged so that the pots arrived safely. I am a loyal customer now, a... See more

Company replied

Rated 5 out of 5 stars

I am over the moon with the beautiful plants and pots I ordered - they were even better 'in person' than the pictures on the website ! They were packaged so well and look so healthy and alive - will d... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Interior Designer
  4. Plant Display Store
  5. Pottery Store

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautiful, healthy houseplants!

Thank you Rebel Plants for my beautiful houseplants. All arrived safely and securely packaged and in super condition. Good communication throughout and a very user friendly website. Many thanks.

August 27, 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!

Rated 5 out of 5 stars
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for leaving us a 5-star review! At Rebel Plants, we’re passionate about bringing the joy of plants into every home, and hearing your feedback reminds us why we do what we do.

Every review from our customers not only helps us improve but also inspires our little plant-loving community. Knowing that our plants and service made you happy makes all the effort worthwhile.

We hope your new plant thrives and continues to bring happiness to your space. Please remember, if you ever need advice or have any questions about plant care, our team is always here to help.

Your support means the world to us — thank you for being such a valued member of the Rebel Plants family.

Warm regards,
Izzy

Rated 5 out of 5 stars

Beautiful plant

I bought a Sansevieria Metallica and it is a beautiful, healthy plant. This is the first time I have used Rebel Plants and I will certainly be buying from them again.

August 26, 2025
Unprompted review
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Reply from Rebel Plants

Hi,

We just wanted to take a moment to say a huge thank you for your wonderful 5-star review! Your kind words truly made our day and motivated us to continue providing the best plants and service possible.

It’s always our goal to delight our customers, and hearing that you had a positive experience really means a lot to our team. We are thrilled that you’re happy with your purchase and we hope your plants bring a touch of beauty and joy to your home.

Your support and feedback are invaluable, and we’re so grateful that you took the time to share your experience. We look forward to welcoming you back to Rebel Plants soon and helping you grow your plant collection even further!

With appreciation,
Rebel Plants Team

Rated 5 out of 5 stars

Really fast reliable delivery and the…

Really fast reliable delivery and the bamboo were absolutely fantastic

August 20, 2025
Unprompted review
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Reply from Rebel Plants

We are truly grateful for your recent 5-star review! It’s always rewarding to hear that our products and service meet your expectations. Your feedback not only brightens our day but also helps us continue improving and providing high-quality plants for our customers.

We take pride in our work and your positive review is a wonderful reminder that our efforts are appreciated. We hope you enjoy your plants for many years to come, and we’d be delighted to assist you with any future plant choices or care tips.

Thank you again for your kind words and support. We look forward to serving you again soon and helping your plant collection flourish!

Rated 5 out of 5 stars

Gorgeous pot

Gorgeous pot, arrived as expected, would not hesitate to recommend.

August 13, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words!

We're delighted to hear you love the pot and that everything arrived as expected.

Your recommendation means a lot to us!

Rebel Plants

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, quick delivery and well packaged.
Very happy with my purchase and cannot wait for the flowers.

August 26, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re delighted to hear that your plant arrived safely and that you’re happy with it. Wishing you lots of joy watching the flowers bloom! 💚

Rated 5 out of 5 stars

Fantastic quality and value for money

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company. Will buy from them again.

August 22, 2025
Unprompted review
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Reply from Rebel Plants

Thank you very much for your kind review. We’re delighted to hear your Opuntia Rubescens Consolea arrived safely and that you’re pleased with its quality and value. We hope it thrives in your care, and we’ll be happy to help again soon.

Rated 5 out of 5 stars

Cheesy plant

The plant arrived quickly and in perfect condition, would use this company again

August 16, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words! 🌿 We’re really happy to hear your plant arrived safely and that you’re pleased with it. We’d love to welcome you back anytime!

Rated 5 out of 5 stars

Really lovely plant pot and great…

Really lovely plant pot and great customer service.

July 18, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words! We're thrilled to hear you loved the pots and had a great experience with our customer service. Your support means the world to us.

Rated 5 out of 5 stars

Lovely pot

Lovely pot, the orange glaze is amazing, and solid packaging.

I had an issue with Royal Mail and after explaining, the seller was on the case and fixed the problem straight away, ie good customer service!

August 13, 2025
Unprompted review
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Reply from Rebel Plants

"Thank you so much for your kind words! 😊 We’re glad you love the orange Charlotte plant pot you received. Your satisfaction means a lot to us. Enjoy your new pot! 🌿"

Rated 5 out of 5 stars

Present for my son in law

Present for my son in law, he was delighted with the quality and size of the plant. Delivered very quickly with regular updates on the delivery.
Highly recommend.

August 11, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for choosing Rebel Plants! We’re thrilled to hear that you love the plant. We take great joy in curating our plants and pots so they make the perfect gift—whether for yourself or someone special.

Your order was an absolute pleasure to prepare, and we can’t wait to serve you again soon.

Warm regards,
The Rebel Plants Team

Rated 5 out of 5 stars

Philodendron gloriousum 12cm pot…

Philodendron gloriousum 12cm pot arrived on time, very good packaging, kept the plant safe & secure. Very happy with this plant. Would recommend & buy from Rebel plants again ☆☆☆☆☆

August 12, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

Rated 5 out of 5 stars

Syngonium Albo and Grey Ghost

I brought 2 syngonium cuttings, they arrived healthy, pest free and in tact. Packing was excellent and delivery was fast. Brilliant seller!

August 12, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

Rated 1 out of 5 stars

Avoid, avoid, avoid

Ordered a plant for delivery to a family member. Inserted the address and item was delivered to me instead. Charging me £12 for the experience and refusing to issue a full refund. The worst customer service ever. Never using again and unwilling to accept that the error was their website. Leaving me out of pocket for accepting an order that could never been delivered. Now I have no plant and I’m £12 lighter.

If they want to make it right they have my details for the refund.

August 11, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Hello,
We sincerely apologise for the disappointment caused, especially since the plant was intended as a special gift for your family.

Upon reviewing your order, we noticed that the shipping address provided at checkout was your own. Unfortunately, we did not receive a Northern Ireland address, and due to the UK-Northern Ireland Windsor Agreement, we are unable to send live plants there.

Your order was dispatched, and when it was rejected at delivery, we incurred charges for both the outbound and return trips, as well as additional costs for the specialist packaging needed to protect the live plants during transit. According to our policy, we refunded the full order value, minus only the actual courier cost (£11.98). We do not charge for the plant itself, the packaging, or our team's time.

We understand this is not the outcome you were hoping for. As a gesture of goodwill, we also offered you 15% off your next order. Our intention is always to be fair and transparent, and we hope this illustrates our commitment to valuing our customers, even when things do not go as planned.

Best regards,

The Rebel Plants Team 🌿

Rated 4 out of 5 stars

Happy overall, colours a bit off

I'm overall happy with the planter I got and with the delivery, the only issue is that the colours are a bit of, the plater pictured was green with orange border and the one I got has a very small amount of orange (not really visible across the room) and much more brown. Is still a very nice planter but I'm a bit disappointed.

July 27, 2025
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Reply from Rebel Plants

Hi,

We're really glad to hear you're happy with the indoor plant pot and the delivery!

As each of our planters is handmade, natural variations in colour, pattern, and size can occur. While we do our best to represent them as accurately as possible in our photos and descriptions, some differences can occur due to individual finishes.

Thank you again for your order and for taking the time to share your feedback — it genuinely helps us improve.

Rated 5 out of 5 stars

Bought Monstera from Rebel

Bought Monstera from Rebel with a good price, all happy with the purchase and delivery, thank you!

July 3, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates us to keep delivering the best service possible.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Fresh Flowers with Quick Delivery

I had plants from them; they are always fresh and the delivery is quick. Recommend them to everyone.

July 1, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your lovely feedback! 🌿 We’re so glad to hear that you’re happy with the freshness of our plants and the speedy delivery. Your recommendation means the world to us.

We look forward to sending more green joy your way soon!
Warm wishes,
Rebel Plants

Rated 5 out of 5 stars

Beautiful Plants

I am over the moon with the beautiful plants and pots I ordered - they were even better 'in person' than the pictures on the website ! They were packaged so well and look so healthy and alive - will definitely be ordering again. And as an added bonus, their customer service and delivery is excellent as well !

July 7, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind review!
We’re delighted to hear that your plant arrived in great condition and that the packaging did its job. We take extra care to make sure every order is safe and healthy on arrival.

Enjoy your new plants and indoor pots.

We hope to see you again soon! 🌿
– Rebel Plants

Rated 5 out of 5 stars

Gorgeous pots and great customer…

Gorgeous pots and great customer service!

June 20, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! We're thrilled to hear you loved the pots and had a great experience with our customer service. Your support means the world to us! 🌿💚

Rated 5 out of 5 stars

It was great

June 24, 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates us to keep delivering the best service possible.

We look forward to serving you again soon!

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