Rebelsmarket Reviews 285

TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

Ordered the hell bunny suspender shorts in the measurements that usually fit me. When they came they were so snug I couldn't zip my butt in them. Very disappointed but just a sizing issue, not the big... See more

Company replied

Rated 1 out of 5 stars

Hello I am a seller I had an account on Rebel Market and I have paid $40 to open my shop and when I made my first sale I have posted the hand made shoe to USA I have got all the delivery details but... See more

Rated 1 out of 5 stars

Ordered a cool looking pair of leather shorts and knee high knock off converse for my birthday. I ordered it on the 5th of June and still hasn't come yet, I'm really disappointed as I was lookin forw... See more

Company replied

Rated 4 out of 5 stars

Finding alternative clothing in Canada is next to impossible - especially as a male - and EMP (Europe) doesn't deliver here. So, I googled around and came across Rebelsmarket. I was a... See more

Company replied

Company details

  1. Online Marketplace
  2. Clothing Supplier
  3. Costume Store

Information provided by various external sources

We bring you the most coveted, alternative products on the planet from sellers around the world. RebelsMarket is the #1 place to shop the most badass stuff - all on one site!


Contact info

2.8

Average

TrustScore 3 out of 5

285 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered this awesome looking coat…and got amazing service to go with it.

I ordered this awesome looking coat from Rebels Market, which I received four weeks earlier than promised, AWESOME. I used the measurements they suggested but when I got the coat, it was too big. I immediately sent them a message detailing the problem and giving them the correct size. I received a message saying the problem would be corrected ASAP - which they held true to. Two weeks later, I got my replacement coat. I tried it on and it was like they did the measurements themselves - the coat fits amazing and is of great quality. The amazing thing about this seller is that they did not hassle me or make false promises. My daughter recommended Rebelsmarket because she does a lot of shopping with them. This is my first experience with them and it was a GREAT and VERY PLEASANT one. I highly recommend this company, and they just earned a repeat customer. Many thanks.

January 30, 2019
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. The item I ordered only seemed to ship after I had waited a full month without hearing anything and finally complained. It mysteriously showed up less than two days later, but it was nothing like the photo. They asked me to send it back before they would provide any kind of compensation. I don't even want to think about how much time I wasted.

January 21, 2019
Unprompted review
Rebelsmarket logo

Reply from Rebelsmarket

Sara,

I am so sorry you had trouble with your order. I am so sorry that the order arrived after you contacted the seller and that you're having trouble with your return.

Please know that we are working with you directly already and will do everything in our power to ensure that you are taken care of. Since we have to work with the seller to hold them accountable for returns, it can take a couple of days for the return to be resolved.

Once again, I am so sorry for the frustration this has caused you and I hope that we can help turn this situation around for you.

Sincerely,

Belle

Rated 5 out of 5 stars

Loved it

Loved it. It actually looked better in person than on the website!

December 27, 2018
Unprompted review
Rated 4 out of 5 stars

I would give them five stars if they…

I would give them five stars if they were not a marketplace of sellers. There's always going to be an issue with a handful of sellers on a marketplace like that, even Amazon can't maintain seamless control in that type of selling situation.

To be fair, I had no issue.

December 21, 2018
Unprompted review
Rated 5 out of 5 stars

My beautiful wedding gown

My experience was great! I thought for sure I was going to need a custom made wedding gown because I have specific taste. But I stumbled across this beautiful gown. It’s like nothing “off the rack”. Every question I had was answered through text within 24 hours and my dress got here 10 days after ordering it. So I thought ordering something online it was going to need alterations but to my surprise it fits perfectly and is very good quality. I highly recommend Rebel Market for a positive online shopping experience. They made the hardest part of my wedding planning a breeze!

December 16, 2018
Unprompted review
Rated 1 out of 5 stars

SKULL JEWELRY CO. IS A THIEF, BULLY, SCAMMER - ITS UNFORTUNATE

SKULL JEWELRY COMPANY IS A THEIF, BULLY AND RIPOFF! RebelsMarket should not allow this company to sell under your umbrella- It would behoove us ALL by creating more stringent Due Diligence Practices when vetting your Sellers. Be wary when ordering from any company on this site as Skull Jewelry Owner, J.R. Jackson Utah threatened to damage our credit if we filed a complaint about his company after he sent a bicycle chain instead of a mans necklace, then threatened to charge us beyond 25% of our paid order for returning said item. Check out the "Auto-Response" on the company's email and the "Returns Page" was immediately RE-DIRECTED to an Alternate page when we got off the phone- It's a scary ridiculous concern to have when simply attempting to make a purchase/return. We are in 2018! We are not barbarians...or did this guy NOT get the Memo- Scary. BBB, Amex and the State of Utah Business Professionals have ALL been alerted. Be careful my fellow Shoppers~ Happy Holidays, Christi K

December 10, 2018
Unprompted review
Rebelsmarket logo

Reply from Rebelsmarket

Christi,

First, I want to apologize that you have had such trouble with one of our sellers.

If you placed this order through us, please reach out to us at support@rebelsmarket.com with your order number so we can make sure that this is addressed properly.

If possible, please also provide screenshots of any emails sent by this seller so that we can take appropriate action. We absolutely do not allow the abuse of our customers by sellers and will get to the bottom of this.

Sincerely,

Belle

Rated 5 out of 5 stars

highly recommended

I got our wedding rings here, very pleased with it! great product, great quality, great communication everything!

November 23, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Very deceiving. They offer 10% off and lure you into signing up and when you go to check out the coupon doesn’t work cause it’s only for premium items. They never clarify what premium is. Very deceiving. On top of that I had an order in my basket and it was 27 dollars and when I went to check out it doubled to 54. If I had not payed attention I would have gotten screwed. I reached out to customer service and they just made excuses. This company is not to be trusted.

November 5, 2018
Unprompted review
Rebelsmarket logo

Reply from Rebelsmarket

Hello,

I really am so sorry for the frustration this situation has caused you. Please understand that we do want to assist you.

Per the coupon terms and conditions, coupons may only be used for Premium Products: https://www.rebelsmarket.com/pages/177-coupon-terms-conditions

You can find our premium items here:

https://www.rebelsmarket.com/premium/products

I would like to take the time to explain RebelsMarket a little bit.

RebelsMarket is an online marketplace where hundreds of different sellers from all over the world sell, ship, and maintain their own products. However, we also have our newer section, our Premium section, in which we work directly with manufacturers to bring you the best products at affordable costs, and handle the premium orders from start to finish.

Unfortunately, as discussed previously, our system will not allow the coupon to be applied to a marketplace item, this isn't something that I could offer, I am very sorry.

As for the price changing, the price was adjusted by the seller after a couple of days. We are only able to guarantee the price of a product that same day, even if an item is added to the cart, it does not guarantee that same price.

In the marketplace, the sellers control their pricing and may change it after their sale is done.

I am sorry again for any frustration, if you do ever have any other questions or concerns, please know that we are always happy to help.

You can reach us at support@rebelsmarket.com

Sincerely,

Belle

Rated 1 out of 5 stars

eBay Trash

Most sellers here buy at auction on eBay and sell at 50 to 80% about there cost. If you want something check the price on eBay. Before you buy

November 3, 2018
Unprompted review
Rebelsmarket logo

Reply from Rebelsmarket

Hello,

I would like to take the time to explain RebelsMarket a little bit.

RebelsMarket is an online marketplace where hundreds of different sellers from all over the world sell, ship, and maintain their own products.

We do review each seller carefully before allowing them to sell on our website. Our sellers should not be buying items on eBay to sell to you on our website. If you ever find an item that appears to be purchased from eBay and sent to you, please contact us at support@rebelsmarket.com so we can hold the seller accountable and ensure that this never happens again in the future.

We absolutely do want to make sure we are holding our sellers accountable in providing a positive experience for all of our customers.

Sincerely,

Belle

Rated 1 out of 5 stars

I ordered for the first time a graphic…

I ordered for the first time a graphic tee from a seller by the name of Yosia.

Waited 2-3 months for item. Never got it. Suspicious Chinese trash tracking and sites.

Contacted support, was helpful, tried to send me items again.
Waited weeks and weeks, still no item. Tracking says it got here, but International PO says item doesn't exist.

Terrible site allowers scam vendors

November 3, 2018
Unprompted review
Rebelsmarket logo

Reply from Rebelsmarket

Hello,

I really am so sorry for the experience you've had. Please understand that we absolutely do hold our sellers accountable and will make sure you either receive your item, or receive a refund.

If you still have not received your item, please contact us at support@rebelsmarket.com and we will continue to assist you on this and hold the seller accountable.

Sincerely,

Belle

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