REBORN by Gizzmo® Reviews 236

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Quick story about my REBORN experiance: Super nervus about ordering, website was easy too use, got my ipad in 3 days, works like a brand new tablet, battry health showing 83%, saved almost 500€!!... See more

Company replied

Rated 1 out of 5 stars

The vital parts of the phones are non-original, which is clearly evident in their funkcionality. ** added after Gizzmos replay** If someone thinks that instead of the iPhone original oled screen, an... See more

Company replied

Rated 5 out of 5 stars

As someone whos pretty conscious about environmental impact, i love what reborn is doing. Was in the market for a new ipad and the fact that refurbished tech has way less environmental impact really c... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie, i was pretty skeptical about buying refurbished tech - had a bad experience befor with another company. But after reading reviews about REBORN i decided to give it a shot. SO glad I did... See more

Company replied

Company details

  1. Mobile Phone Repair Shop

Written by the company

Professionally refurbished mobile devices, up to 60% cheaper than new. - All devices examined through 56-point diagnostits - 30 day no-hasssle returns - 1 year warranty


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good as new!

It works great.

November 23, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review and have a nice day!

Regards,
Erik, gizzmo.si

Rated 5 out of 5 stars

I like what they do

I like what they do. The site has all the information you could need, and it's quite easy to find what you're looking for. It's a bit "noisy" in the sense that there's a lot of colors and numbers and information, but it's also a nice looking site at the same time.

October 19, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review!

Have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Super !!!!!!!

SSuuuuuuuper!

October 16, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Pozdrav,

puno hvala na ostavljenoj recenziji i ocjeni, te ukazanom povjerenju! 


Lijepi pozdrav! 
Melani, gizzmo.hr  

Rated 3 out of 5 stars

I purchased an iPhone XS at Gizzmo


I purchased an iPhone XS and specifically chose the gold color. After waiting about a week, I received a call informing me that the gold option was no longer available, and they offered space grey instead. Although I was disappointed because I really wanted gold, I agreed to the change.

When the phone arrived, it looked brand new with no visible issues. However, I noticed that the battery wasn’t original, even though I believed I had paid for an original replacement. I was also informed by an IT expert that the replaced battery was very cheap and not of good quality. Later on, I noticed that the microphone wasn’t functioning properly. I contacted Gizzmo, but they told me it would take over a month to fix the microphone, which wasn’t ideal since I needed a working phone urgently. I ended up having the microphone repaired at another shop.

A few months later, I encountered another minor issue, but I was able to fix it, not sure if it's related to Gizzmo. Now, two years later, the phone is still working. Overall, I think the price is reasonable, considering you pay less than at an official store, even with the cost of repairs. However, the lack of transparency is concerning. I think I was lucky that my issues were relatively minor and that the phone still works. It really seems like they replace faulty parts with cheaper alternatives. While their customer service responds quickly, the actual repair and shipping process is quite slow.

October 27, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review.

Most Reborn devices are shipped with all of its original parts, the device is also factory reset and checked for any issues. We don't offer an option for replacement for an original replacement battery (even though in most cases it is original).

If a a device needs a repair or a change of parts, the part is exchanged with an original part - if of course the manufacturer offers original parts. If original parts are not made available from the manufacturer, we change the parts with refurbished original parts or with compatible spare parts, for which we make sure that they are of the same quality and are thoroughly tested. Even in the event that we change the parts with parts of the same quality (but not of the manufacturer), that should absolutely have no effect on the functionallity of the device. Because of that, we offer all our Reborn customers a 1 year guarantee and a 30 day window, in which you can without hesitation return your device and we issue a full refund.

Warranty repairs can take up to one month (but that is very rare) and in some cases, if there is a more complex repair needed that would take longer, we order a new device for the customer, so they don't wait too long for a solution. There was probably some miscommunication with our colleague for which we apologize. It is of course in our interest to take care of any warranty repairs as quickly as possible.

Have a nice day!
Erik, gizzmo.si

Rated 1 out of 5 stars

Huawei p30 pro

Huawei p30 pro, damage grade C, price € 200. So, who are you kidding? A 5-year-old phone with visible damage. This model of mobile phone is still sold through Amazon and eBay, brand new, in a box for $150-200. What you are doing is pure rudeness

September 22, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review. You can maybe find a better offer from private individuals, but you have no option of warranty and service repairs and it is for a used device. The prices that you are stating are not real - the cheapest model on this date in this very moment at amazon.de is 188€ (and it is also a used device) - but again, without any warranty and afterpurchase services.

If you are not satisifed with your purchase you can return the device in 30 day from purchase. For more information about how to return the device please contact us at info@gizzmo.si or info@gizzmo.hr.

Have a nice day.
Erik, gizzmo.si

Rated 1 out of 5 stars

It's 💩

Pice of 💩 it's made in china jebite se

August 25, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Pozdravljeni Mare.

Zahvaljujemo se vam za oddano mnenje in se vam opravičujemo za negativno izkušnjo.
Vse naše obnovljene naprave Reborn so vsekakor originalne naprave, pri katerih tudi nudimo enoletno garancijo na delovanje.
V kolikor imate s katerim izdelkom težave, nam prosimo pošljite sporočilo na info@gizzmo.si in pripišite svojo številko naročila ali računa ter sporočite, kakšne težave imate z izdelkom.

Hvala za razumevanje ter lep pozdrav.
Erik, gizzmo.si

Rated 1 out of 5 stars

Delivery late 8 days.I order 12.08…

Delivery late 8 days.I order 12.08 today is 23.08 and they didn't even send phone jet.when i call them they didn't answer.

August 23, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hello.

We thank you for your review and sincerely apologize for the inconvenience caused. The package delivery deadline is indicated on our website when placing the order and also in the summary of the order, which you receive by email. We deliver almost all packages within the specified time, but if there is a delay in delivery from our side, we are sincerely sorry. We kindly ask you to send us your order number to the e-mail address info@gizzmo.hr so that we can check the problem as quickly as possible.

Have a nice day.
Emina, gizzmo.hr

Rated 5 out of 5 stars

I recently purchased an Apple iPad and…

... I couldn't be happier with my experience. From start to finish, everything exceeded my expectations.

First and foremost, the iPad arrived in perfect condition. It was exactly as described. It truly felt like I was unboxing a brand-new device, despite it being a refurbished model. The attention to detail and care in packaging ensured that the iPad arrived safely and securely.

The delivery was fast. I received my order much quicker than I anticipated, which was a pleasant surprise. It's clear that Reborn by Gizzmo prioritizes customer satisfaction and understands the excitement of receiving a new gadget.

The iPad works perfectly. I have encountered no issues or glitches, and it operates smoothly just like a brand-new device.

Overall, my experience with Gizzmo Reborn has been outstanding. Their commitment to quality, fast shipping, and excellent product condition have made me a very satisfied customer. I highly recommend Reborn by Gizzmo to anyone looking for reliable and high-quality refurbished electronics.

June 28, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Debora.

Thank you very much for your great review! We are very happy that you are satisfied with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 1 out of 5 stars

I noticed that battery wasn't replaced…

I noticed that battery wasn't replaced for new, even if I paid for it.

June 5, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review. If you paid for a new battery and it wasn't replaced we are sincerly sorry for the mistake. Please send us a message to info@gizzmo.si or info@gizzmo.hr and include your order or invoice number, so we can check and take care of the issue as soon as possible.

Thank you and have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Good choice

For a nice price you get an iPhone and spare the environment.

March 30, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi!

Thank you for the great review, we are glad that you are satisfied with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

super je dela kt more

super je dela kt more

May 30, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Pozdravljeni.

Hvala za oddano oceno - veseli nas, da ste z nakupom zadovoljni.

Hvala in želimo vam lep dan.
Erik, gizzmo.si

Rated 5 out of 5 stars

iPhone 12 as new

iPhone 12 as new, recomend this item

May 10, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for the review- we are happy that you are satisfied with your purchase!

Have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Fast and good restoration

Fast and good restoration. The phone has arrived and functions as new.

April 10, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Aljaž.

Thank you for the 5 star review- we are happy that you are satisfied with your purchase!

Have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Ordering reborn phone

Replies by the customer support were quick and polite. Delivery was fast. I didn´t find any anomalies with the phone I ordered. I loved the packaging.

May 6, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Anja.

Thank you for your review - we are happy that you are satisfied with your purchase and we hope the phone will serve you for a long time.

Have a nice day!
Erik, gizzmo.si

Rated 4 out of 5 stars

The phone i ordered is in great…

The phone i ordered is in great condition for a fair price.

March 1, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Matic.

Thank you for your review - we are happy that you are satisfied with your purchase.

Have a nice day!
Erik, gizzmo.si

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