REBORN by Gizzmo® Reviews 237

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick story about my REBORN experiance: Super nervus about ordering, website was easy too use, got my ipad in 3 days, works like a brand new tablet, battry health showing 83%, saved almost 500€!!... See more

Company replied

Rated 1 out of 5 stars

The vital parts of the phones are non-original, which is clearly evident in their funkcionality. ** added after Gizzmos replay** If someone thinks that instead of the iPhone original oled screen, an... See more

Company replied

Rated 5 out of 5 stars

As someone whos pretty conscious about environmental impact, i love what reborn is doing. Was in the market for a new ipad and the fact that refurbished tech has way less environmental impact really c... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie, i was pretty skeptical about buying refurbished tech - had a bad experience befor with another company. But after reading reviews about REBORN i decided to give it a shot. SO glad I did... See more

Company replied

Company details

  1. Mobile Phone Repair Shop

Written by the company

Professionally refurbished mobile devices, up to 60% cheaper than new. - All devices examined through 56-point diagnostits - 30 day no-hasssle returns - 1 year warranty


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product and great service

Awesome product and great service. Very cute personalized confirmation of shipping:)

April 23, 2024
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your kind review and the five star rating.

Have a great day!
Erik, gizzmo.si

Rated 5 out of 5 stars

Love the concept of buying used phones

Love the concept of buying used phones. Never ever buying a new one for full price. Got iPhone X for less than 230€ which for me is more then cheap. Battery health: 92%, full day lasting.

November 7, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Adem.

Thank you for the 5-star review. Customer satisfaction is very important to us, we are glad that you are happy with your purchase.

Have a great day!
Erik, gizzmo.si

Rated 5 out of 5 stars

i like the phone

i like the phone, i dont need newest model and the iPhone 12 is perfect for me and my daily use. much cheaper than new 15 series. Bought in C grade, for me it looks like A- (some minor scratches on housing, NO SCREEN SCRATCHES!!

recommend

October 27, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Gasper.

Thank you for the great review, we are happy that you are satisfied with your purchase.

Have a nice day!
Erik, gizzmo.si

Rated 1 out of 5 stars

Terrible quality

Terrible quality, the devices are faulty. After requesting them to fix the device, they replaced the device with an even faultier one.

December 6, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review. In case of any issues, you are entitled to one year warranty for your Reborn device. In case of a replacement with a new device after a successful claim, the one year warranty is renewed. Please send us a message to info@gizzmo.si in which you enclose your invoice or order number and information about the supposed issues you have been having with your device, so we can check and take care of any issues.

Thank you and have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Phone in perfect condition

Phone in perfect condition. Fast shipping

October 25, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for the 5 star review! We are glad that you are satisifed with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 1 out of 5 stars

Bad experience

Very unprofessional staff and customer service
iPhone 7 battery has gone bad after 10 days of use, the speaker doesn't work and the screen has damage
No one is answering the phone number for customer service
Would not reccomend

November 20, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hello Antonio.

Please send us a message to info@gizzmo.si or to info@gizzmo.hr, so we can check and take care of the issue as soon as possible. Please include a picture of your device and the number of your invoice or order number.

Thank you and have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

good,cool,excellent

October 10, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi!

Thank you for the great review, we are glad that you are satisfied with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Happy with the purchase!

Got iPhone from Reborn, looks almost new. Came with Apple cord, but
not original charger. Worked fine with my old phone, been using it
without any issues. Happy with purchase.

June 1, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi!

We are glad that you are satisfied with your purchase and we thank you for your review.

Have a great day.
Erik, gizzmo.si

Rated 5 out of 5 stars

iPhone looks new

iPhone looks new. Had apple cord but not adapter. Synced from old
phone, workin gr8. No issues with this purchace.

May 25, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi Goran.

Thank you for your review. We are glad that you are satisfied with your purchase.
You should receive an adapter along with the phone - please send us a message to info@gizzmo.si and please include your order or invoice number so we can send you the adapter.

Have a great day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Really pleased with my phone

Got an iPhone 8 Plus from Reborn gizzmno and it's like having a new phone!

May 17, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi!

Thank you so much for taking the time to leave an excellent rating. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Best Wishes and have a nice day!
Erik, gizzmo.si

Rated 5 out of 5 stars

Bought a refurbed iPhone

Bought a refurbed iPhone, looked brand new! Just a tiny scratch on
back, not noticeable. Came with all accessories, but charger felt
cheap. Overall, very satisfied with my buy.

April 27, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi!

Thank you for your kind review. We are glad that your are satisfied with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 4 out of 5 stars

Zamuda pri dobavi

Zamuda pri dobavi. Telefon OK.

May 13, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Pozdravljeni.

Za zamudo pri dobavi se vam še enkrat iskreno opravičujemo. Veseli nas, da ste z napravo zadovoljni.

Hvala za razumevanje in želimo vam lep dan.
Erik, gizzmo.si

Rated 5 out of 5 stars

Great experience

To be fair I was a bit worried at the start. Not much reviews in Czech Republic, not much in discussions over internet. Goods coming from Slovenia so I wasn't sure. I ordered Reborn Samsung anyway and seriously was surprised how fast it was delivered. Phone looks like brand new, working perfectly! Only small dent is that I miss Czech language in it because it is phone for a kid but not big deal... All over great experience and Im very happy customer. Definitely recommended. Thank to whole team of Reborn Gizzmo. George

April 17, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi George.

We thank you for your kind review - we are very glad that we fulfilled your expectations. Regarding the missing Czech language - it should of course be available.
Please get in touch with us at info@gizzmo.cz and we will find a solution. If there is any issue with the received device, we can of course change it for a new one.

Have a great day.
Erik, gizzmo.si

Rated 5 out of 5 stars

I recommend to everyone

Helpful staff, fast delivery and phone works as new💪🔥

March 27, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi!

Thanks for the great review! We are very happy that you are satisfied with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Mint condition of the phone

Mint condition of the phone. Shipping was fast. Recommended!

March 15, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review. We are glad that you are happy with your purchase.

Have a great day!
Erik, gizzmo.si

Rated 1 out of 5 stars

Non-original devices

The vital parts of the phones are non-original, which is clearly evident in their funkcionality.
** added after Gizzmos replay**
If someone thinks that instead of the iPhone original oled screen, an ordinary LCD screen is just as good, then something is seriously wrong here. This was a concrete experience. And in the end, such a refurbished phone cost about 100 euros less than the original. So, absolutely too much. If this is acceptable to anyone, just be their guest.

March 18, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review. Most Reborn devices are shipped with all of its original parts, the device is also factory reset and checked for any issues.

If a device needs a repair or a change of parts, the part is exchanged with an original part, if of course the manufacturer offers original parts. If original parts are not made available from the manufacturer, we change the parts with refurbished original parts or with compatible spare parts, for which we make sure that they are of the same quality and are thoroughly tested. Even in the event that we change the parts with parts of the same quality (but not of the manufacturer), that should absolutely have no effect on the functionallity of the device.

Because of that, we offer all our Reborn customers a 1 year guarantee and a 30 day window, in which you can without hesitation return your device and we issue a full refund.

In any case – please contact us on info@gizzmo.si or visit us in our Ljubljana shop, so we can check the issues that you have been having with your device and take care of it.

Have a pleasant day.
Erik, gizzmo.si

Rated 5 out of 5 stars

Great product

Great product, phone is just like new, works perfectly!

January 1, 2023
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review, we are happy that you are satisfied with your purchase.

Have a great day!
Erik, gizzmo.si

Rated 5 out of 5 stars

I really enjoy using my Reborn Iphone…

I really enjoy using my Reborn Iphone 8. The best part is that people really believe that my Iphone is brand new ☺️
I will recommend everyone to buy Reborn mobilephone, cause only diference is price!

December 21, 2022
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your kind review. We are glad that you are satisfied with your purchase.

Have a great day.
Erik, gizzmo.si

Rated 4 out of 5 stars

Long waiting package time

Long waiting package time. I didn't get the colour i ordered, but everything works great ( the color doesn't really matter to me, so i kept the phone). Everything else is great.

September 4, 2022
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your kind review. We apologize for any issues and we are happy that you are satisfied with your purchase.

Have a nice day.
Erik, gizzmo.si

Rated 4 out of 5 stars

Fast response and delivery

Fast response and delivery. The messages were witty and entertaining. However, I was repulsed by many advertising messages after purchase.

October 1, 2022
Unprompted review
REBORN by Gizzmo® logo

Reply from REBORN by Gizzmo®

Hi.

Thank you for your review and thank you for your business.

Have a nice day.
Erik, gizzmo.si

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look