Great trampoline - 8'x11' oval shape perfect for my son's long garden. Gives two little girls extra jump space. seems much bigger than their old 8' hexagonal. Not too difficult for two reasonably int... See more
Company replied
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Great trampoline - 8'x11' oval shape perfect for my son's long garden. Gives two little girls extra jump space. seems much bigger than their old 8' hexagonal. Not too difficult for two reasonably int... See more
Company replied
Boxes damaged on arrival, photos sent in. Looked like I’d received someone else’s returns without the goods being repackaged. Customer service offered an apology, nothing more. Goods thankfully in... See more
Appalling dispatch time and customer service . No responce to email , but did answer the phone after 22 mins of waiting! Strangely enough they could see my email immediately I mentioned it . Ite... See more
Parcels arrived one day earlier than anticipated, two days after purchase which was great, although one box had opened...nothing missing though which was fortunate. Easy to assemble, and so far lots... See more
Company replied
Here at Rebo development and innovation never stops and we are constantly working on new product and categories, our most recent achievements include the Halo enclosure system & our Air Lock zip free enclosure entrance. We are extremely proud of our Safe Jump trampolines which were specifically developed for younger children and offer what we believe is the safest environment in the industry.
Henfaes Lane, SY21 7BE, Welshpool, United Kingdom
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Website is a little tricky to navigate as the trampolines don’t show in the sections they should be in but the customer service team are fantastic. Then trampoline arrived fast and it’s fantastic, easy to put together and great quality.
So if you don’t mind spending a little more time trying to find the right trampoline then Rebo is a great choice.
Verry bouncy, great size all over just an amazing purchase
Ordered a child swing during the most difficult times in the country and somehow Rebo managed to get it to us for our grandson' s birthday, brilliant thanks
Great Trampoline for our 3 year old. Great customer service to back up the product. All you need from a business really
Brilliant trampoline, great quality, relatively easy to construct. Really pleased with it! Only improvement would be email confirmation of order and better tracking of delivery.
Wrong item. Returning this was going to cost as much as the original cost of purchase.
Boxes damaged on arrival, photos sent in. Looked like I’d received someone else’s returns without the goods being repackaged. Customer service offered an apology, nothing more.
Goods thankfully in okay condition, product is as expected. Purchase based on quality of product but sadly, the rest fell short.
Excellent. Arrived 2 days late but it’s a fantastic trampoline so worth the wait.
Ordered a spare part for my 10ft trampoline (enclosure support pole) to replace the one snapped during the recent storm as it was blown across the garden. It arrived promptly and fitted perfectly. Trampoline is also in great shape after 2 years of good use.
Loved it .. had a problem at first with net been damaged .. sorted it straight out and give me a freebie all took 3 days from first call .. 1st class .. had it up in 2 storms anchor kit didn’t budge . Bouncing mat very good and net and other items perfect. No messing about .. but the safety mat that goes round is a bit thin
Had the central fibreglass rods on my daughters trampoline break in a storm. Placed an order for replacements but initially the entire net was sent instead. This was promptly rectified with the correct part being dispatched and the company kindly allowed me to keep the net as a spare. Excellent all round service.

Reply from Rebo Trampolines
I have bought a rebo base trampoline 12 foot and despite paying the Rebo assembly service I have gone through 3 mats and countless springs and what’s worse have had v poor customer service.
U have spent over £250 getting the trampoline repsrung and remarked which considering I have had the trampoline 2 and a half years is appalling
As per your comment one of the 3 mats I have was sent as a ‘gift’ but this was only after waiting 2 months for parts to repair the trampoline and experiencing the worse level of customer service on a do called premium product.

Reply from Rebo Trampolines
Absolutely love the look of the trampoline. Really classy looking. Both daughters do trampolining so needed a bouncy trampoline. they both think it is great. Enclosure was ripped but very quickly sorted out. Would definitely recommend.
Thanks
Customer service is excellent. They helped me select the correct item. Once purchased online it was delivered within a couple of days. Really glad we chose a REBO trampoline.
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