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Rebound Fitness Reviews 

2,327
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust construction of the products, noting their stability and durability for long-term use. People frequently highlight the excellent user experience, describing the bounce as smooth, comfortable, and quiet, making workouts enjoyable and effective. Additionally, the company's customer service is often commended for being helpful, responsive, and friendly, while delivery services are consistently described as prompt and efficient. However, some people mentioned that assembly or setup could be challenging or time-consuming, with a few suggesting that clearer instructions or assembly videos would be beneficial for a smoother process.

What people talk about most

Product

Users describe positive interactions with the product, with many highly recommending the rebounder for its... See more

Quality

Customers had positive experiences with quality, consistently praising the high-quality materials and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product fun and easy to... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied

Rated 5 out of 5 stars

Quite shocked how quickly it arrived after ordering, especially being in regional NQ. Was super easy to put together—10mins tops. First workout had me convinced it was a very good investment for the l... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied

Rated 5 out of 5 stars

Maximus Pro Bungee was a good investment. The product is well built. Folding legs was an important consideration. The unit is stable. After a few weeks of use, my legs have gotten firmer & bounc... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,327)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company was great!

This company was great!! The response to my request was very prompt and the item was shipped almost immediately. I also felt that if I did have a problem that this company would give you their full support.

April 7, 2026
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Reply from Rebound Fitness

Hi Sandra, thank you so much for the 5* review and your lovely comments about our customer service. We do pride ourselves on providing great customer services so many thanks for your endorsement. Please remember that we are here to help with any questions or concerns going forward. service@rebound.fitness

Rated 5 out of 5 stars

Autistic Son Needs Movement

I have an autistic (developmentally and intellectually disabled) son who needs to move a lot. His apartment above the garage has a platform swing attached to the ceiling. But he also likes to jump. He also tears the protective cloths that go over springs, so I needed a bungee rebounder instead of one with springs. He is very rough on things and shreds the bungees regularly and bent the legs on his first Rebound Fitness Rebounder. So I ordered a second (folding so it can go in the trash can, I hope, when he shreds this one.) He will shred it, but he is really, really rough on things. The bungee rebounders are safe, let him jump high and bouncy like he likes, and the parts - like the bungees - are easily replaced.

April 6, 2026
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Reply from Rebound Fitness

Hi Elizabeth,
Many, many thanks for the 5* review and sharing your rebounding story with us. I have added the link to our Rebound Therapy which is a comprehensive graded exercise and development programme for children and adults across a wide spectrum of additional needs, which you might find this useful.
https://rebound.fitness/en-us/about-rebounding/rebound-therapy-2/

Rated 4 out of 5 stars

Fab product but need better online classes

The rebounder is fab! It’s great fun and gives you a really good workout. This would have been 5 stars but I’m disappointed with the online classes. Rebounding needs fast, exciting, loud music, in my opinion, with the exercise being in time with the beat. The ones I had looked at so far seem to have the music dubbed over the top as the instructors aren’t in time, and the same music is dubbed over multiple classes. If they record some more s I’ve described, I’d be really happy.

March 30, 2026
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Reply from Rebound Fitness

Hi Bev, thank you so much for taking the time to submit your 4* review and we really appreciate the additional feedback regarding the online classes which I have forwarded these on to my manager. Many thanks again service@rebound.fitness

Rated 5 out of 5 stars

It’s a very nice rebounder and very…

It’s a very nice rebounder and very quiet. Ours was a great to put together but putting it away wasn’t the easiest. We had to put wd40 on the hinge as it wouldn’t close. But it’s fine now.

March 24, 2026
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Reply from Rebound Fitness

Hi Stephanie, thank you so much for sharing your experience, and for the 5 stars! We really appreciate it. We would like to recommend that in future you should use Vaseline or coconut oil to maintain the hinges as these products won't dry out, which WD40 tends to do. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Seems to be a superior product.

Got the Maximus Pro to replace a competitor's product that cost about half as much only and lasted 2 months. The sturdiness is already evident. So far, I'm impressed and will give 5 stars for what appears to be a quality product. I'm using this to give me little 'exercise snacks' to help keep my blood glucose levels down. Mine came with a couple of springs that weren't seated exactly right (likely due to jostling in shipping), but reading the instructions to find that I could fold it to take the tension off the springs made adjusting them a breeze.

March 30, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Will, thanks so much for the 5* review and your additional feedback. We really appreciate it when customers take the time to submit their comments like you sharing your experience with the springs that needed adjusting, which does sometimes happen during transportation, can help other potential customers make an educated decision in their rebounder purchase process. Many thanks again! service@rebound.fitness

Rated 5 out of 5 stars

Excellent rebounder

Excellent rebounder. Customer service is wonderful. It's rare these days to have companies respond and be quick to resolve issues.

April 1, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Teresa, we really appreciate your 5* review and the additional comment about our Customer Service. We do pride ourselves on providing excellent service both pre- and post-sales. service@rebound.fitness

Rated 5 out of 5 stars

Great for back and knees.


I purchased this rebounder based on recommendations and reviews. I have not been disappointed. My original rebounder had a stiff bounce and was not good for my back. A stiffer rebounder will get you more speed doing workouts the softer rebounder gives more bounce.
This new rebounder has a softer bounce and not so hard an impact on my back and knees. I love it and would recommend anyone to purchase this rebounder and not waste money on the cheaper rebounder. The cheaper rebounder was good but this one is great.

March 24, 2026
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Reply from Rebound Fitness

Hi Shawn, thank you so much for the 5* review and your additional feedback. We really do appreciate it when our customers do this as, as in your case, reviews really help potential customers make an educated decision before buying their rebounder. Many thanks again!

Rated 5 out of 5 stars

Great rebounder

Great rebounder. Sturdy and easily put out of the way. Excellent quick cardio workouts. Easy on joints and low impact. Perfect for active older adults. Love it!

March 24, 2026
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Reply from Rebound Fitness

Hi Anita, so happy to read that you are enjoying the benefits of rebounding and we do so appreciate you taking the time to submit your review. Remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fast delivery and good customer…

Fast delivery and good customer service. Love the rebounder and good product. Great quality

March 23, 2026
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Reply from Rebound Fitness

Hi Sharon, many thanks for your 5* review and your lovely comments! We really appreciate it and want to ensure that should you have any questions or concerns, please don't hesitate to contact us - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Amazing experience with this company

Amazing experience with this company. Excellent rebounder, and above and beyond ongoing customer service from Liza. Would highly recommend. Thank you x

March 26, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Laura, thank you so much for the 5* review and your additional feedback. We do pride ourselves in providing excellent Customer Service, and Liza is a great credit to us and loves helping our customers pre and post rebounder sales! She's only an email away should you any questions or concerns at all - we're all here to help! service@rebound.fitness

Rated 5 out of 5 stars

AWESOME REBOUNDER - LOVE IT!

I placed my order and then had to go away. The staff were great about delaying my delivery until I returned for which I was grateful.
I have had my rebounder for two weeks now and am enjoying using it. I got it to help improve my low bone density, and am also using it for lymphatic circulation.
So far I am loving it, and even the hubby has started using it.

March 24, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sharon, we really do appreciate you taking the time to submit your 5* review and the additional feedback. We love hearing about our customers' experience with our rebounders, and the health benefits that comes with rebounding. Wishing you and hubby many hours of happy bouncing! service@rebound.fitness

Rated 5 out of 5 stars

Very happy customer

Very pleased with my Maximus Pro bungee rebounder from Rebound Fitness Aust. My initial query about delivery options was answered promptly and the package arrived right on time. I'm 72 but package easy to manage and I had it set up in 15 mins. It's very well made, very simple to set up and super quiet. I am really happy with the bungee "bounce" too. My first rebounder and expecting it will see me out! Had query about the T bar and it was attended to very quickly. Highly recommend both Rebound Fitnessand the product.

March 21, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Diana, thank you so much for the 5* review and your lovely additional comments. I'm so happy that we met your expectations with our products and services. Please remember that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

The rebounder is excellent, storage difficult

The rebounder is excellent. Everything about it is fantastic except that this company does not supply caps to go over the very sharp steel edges that are exposed when you put the legs down to store it. This means that when I want to store the rebounder, It has to scrape along the floor, and I have to take that in consideration if I want to move it anywhere (say in the car) . It would be an easy fix to give them 5 out of five.

March 16, 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you for the 4* review and your very useful feedback. I understand that you have already been in touch with Liza about this, and she is in the process of sourcing some black caps that are on the leg stud to protect the rebounder during transportation that we're sure will resolve the issue.
We will also now update he manual to make it clear that the black caps should be kept to use when storing the rebounder - so thank you so much for your productive and constructive feedback!

Rated 5 out of 5 stars

Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond. Quick delivery too.
I am very pleased with my purchase.

March 3, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Suzanne, many thanks for the 5* review and your additional feedback. We were so happy to read about your totally satisfactory experience with our company, products and services. Please do remember that our services are not just pre-sales, but continue post-sales ... so if you have any questions or concerns please don't hesitate to reach out! service@rebound.fitness

Rated 5 out of 5 stars

I love the Fit Bounce Pro XL

I purchased the Fit Bounce Pro XL and love it! I needed a portable rebounder (mini trampoline) and this one is great. I appreciate the 48" size, easy to fold legs, quality carry bag, and the ability to buy firmer bungees if I so choose. It is very stable and solid construction.
If you have questions, their customer service is top notch and they are very quick to respond.
I am very pleased with my purchase.

March 5, 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and your additional feedback. We are so pleased to read that we have met your expectations! And we are still only an email away should you have any questions or concerns post purchase! service@rebound.fitness

Rated 5 out of 5 stars

Exactly what I was looking for

I've had the Fit Bounce Pro II rebounder for about a year now. I absolutely love it. As my workouts have gotten longer, I have realised that I need a stability bar (especially when I get tired after bouncing for a long time). I called the company to ask for advice, and Liza walked me through all my options. It has now arrive, and what Liza recommended serves that purpose exactly as required. Couldn't be more pleased.

March 10, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Mayowa, many thanks for the 5* review. We do so appreciate it when customers also take the time to leave additional feedback ... so thank you for that as well. So happy to hear that Liza, our shining star, helped you make your decision. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Straightforward

Straightforward assembly. So much softer and quieter than my previous spring rebounder.
You can't go wrong with Fit Bouce Pro.

March 2, 2026
Unprompted review
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Reply from Rebound Fitness

Thank you so much Helder, for submitting a 5* review and so happy that you are enjoying your Fit Bounce Pro. Please remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent quality rebounder.

Great customer service for information. Very pleased I paid a bit extra for this exceptionally good quality rebounder.
Highly recommended.

February 24, 2026
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Reply from Rebound Fitness

Hi Jayem, thanks so much for taking the time to submit a review as well as your additional feedback. We really do appreciate the 5* and are so happy to read that we provided you with the service and products, we pride ourselves in. service@rebound.fitness

Rated 5 out of 5 stars

Cant wait to receive my upgraded…

Cant wait to receive my upgraded rebounder Fit Bounce Pro. I ordered direct from manufacturer as they had a good deal on this rebounder. Easy to order from site.

March 1, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Helen, thank you so much for the 5* review and your additional comments - we really appreciate you taking the time to do so! service@rebound.fitness

Rated 5 out of 5 stars

Good quality product

Easy to use website. Good choice of products.
Very pleased with what has been delivered. Instructions for setting up were clear and the instructional videos will help get me started. Looking forward to including the Rebound workout in my fitness schedule.

February 26, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Fiona, thank you so much for the 5* review plus your additional feedback. Please don't forget that we are only an email away should you have questions or concerns - we're here to help! service@rebound.fitness

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