This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more
Company replied
I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more
Company replied
The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more
Company replied
Company details
Written by the company
Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!
Rebound Fitness
Written by the company
- Put the FUN back into Fitness!
- Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.
Excellent Customer Service
Guaranteed Smiles!
We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.
Contact info
24 - 28 St. Leonards Road, Unit 48, SL4 3BB, Windsor, United Kingdom
- +44 (0) 333 444 0846
- service@rebound.fitness
- rebound.fitness
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bought the Maximus pro rebounder
Bought the Maximus pro rebounder. Speedy delivery. Great quality rebounder. Using it to improve lymphatic system following cancer .
August 14, 2026
Unprompted review
I am really please with this rebounder
I am really please with this rebounder. It is well made and perfect for my fitness and strengthening journey. The customer service team were brilliant. Liza was great and gave first class service. Thank you
July 5, 2026
Unprompted review
Reply from Rebound Fitness
Hi Lorna, thank you so much for submitting your 5* review and also for your lovely comments - we really appreciate it.
A great low cost investment towards health!
After carefully reviewing my options, I chose the FitBounce Pro rebounder and am happy with my choice and really enjoying it!
The price was very reasonable and soooo worth every dime! A great investment towards health!
It was easy to set up on my own (I'm 76), and when I made a small mistake, I contacted them and got an immediate response that cleared it up- easy breezy.
A great feature is the foldable legs. For anyone living in small quarters, this makes all the difference (although I usually keep it open and leave it out for guests to try, or simply roll it over to my bed and tuck it under- easy breezy.
I highly recommend the FitBounce Pro
June 17, 2026
Unprompted review
Reply from Rebound Fitness
Hi Judy, thanks so much for the 5 stars and your very informative feedback. We love reading about our customers experience with their rebounder and rebounding regime! Thanks again, and remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness
Simplicity with quality
I like the simplicity of setting up the rebounder and putting it away when space is limited. The carry bag makes it easy to transport and bring it with me if need be. I also like the dvd and instructions this rebounder come with. I especially like that the rebounder is of quality and is wide enough and super quiet. The after sales support is great too. Overall a great buy.
August 15, 2026
Unprompted review
Reply from Rebound Fitness
Hi Janine, thanks so much for the 5 star review and also for your lovely additional feedback. We really appreciate you taking the time to do so. Don't forget that we are only an email away for any questions or concerns you may have ... we're here to help! service@rebound.fitness
Reply from Rebound Fitness
Hi Vanessa, thanks so much for the 5 star review. Please remember that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness
Parts Needed
Parts Needed
My MaximusPro is an older model so I needed parts. They came via mail. Price was higher than I expected with our low CAD $ but I guess they came from the UK.
July 28, 2026
Reply from Rebound Fitness
Hi Paula, sorry to read about your price expectation. I can confirm that we shipped your order from our Canadian warehouse. Just as an additional comment, the Canadian pricing is actually lower that what our English customers pay :)
Helps keep the whole family moving
Great way to keep up some level of fitness even when my energy is chronically low which is often. The whole family ended up loving it; kiddo is on it several times a day.
July 31, 2026
Reply from Rebound Fitness
Hi Michelle, thank you for taking the time to submit your lovely review. We wish you all many happy hours rebounding!
This is a very well run company selling a high quality product.
This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife and I for balancing while bounding. We are in our 70's and just began exercising with this unit. Go for the best unit and you will not be disappointed; very sturdy and well made. Folds up for travel easily.
August 7, 2026
Unprompted review
Reply from Rebound Fitness
Thank you so much Gregg, for the 5 star review and your additional feedback. We do pride ourselves in providing excellent products, customer service and being easy to do business with ... so thank you very much for your endorsement!
Superb quality build on the rebounder/Wobbly T bar
Superb quality build on the rebounder. Sadly, not true for the T bar which, however much the screw is tightened, it wobbles around incessantly providing NO support whatsoever. As a beginner, I need a more stable support bar and would appreciate it if you could supply a U shaped bar to provide adequate support. Thank you.
August 7, 2026
Unprompted review
Reply from Rebound Fitness
Hi Anne, thank you for taking the time to submit a review but in particular for your additional feedback. As you also contacted our Customer Service team, we have arranged for the U bar to be sent to you to replace the t-bar and hope that this will help build your confidence on the rebounder.
MAXIMUSPRO Bungee
Wow, what an incredible piece of kit! I’m 63, live a sedentary life working from home, so I get very little exercise. A friend recommended rebounding, I purchased the Maximuspro Bungee 3 weeks ago and I absolutely love it. I hate exercise but this doesn’t feel like exercise especially doing it to music. I’m already feeling huge benefits doing 2 sets of 12 minutes (1 in the morning and 1 in the afternoon).
August 6, 2026
Unprompted review
Reply from Rebound Fitness
Hi Georgina, thank you so much for your lovely review. We do enjoy reading about our customers' experiences with their rebounders and their rebounding routines. Wishing you many happy bouncing hours!
BRILLIANT
Easy to order, quick delivery, amazing product.
I was glad of the links to instruction videos, helpful in getting it folded again. Was gobsmacked at how silent it is. LOVE this rebounder.
July 21, 2026
Reply from Rebound Fitness
Hi Julie, thank you so much for the lovely review and of the 5 stars! Wishing you many happy hours on your rebounder!
Very good quality product and easy to…
Very good quality product and easy to order / delivery was prompt
July 27, 2026
Reply from Rebound Fitness
Hi Roy, we do strive to be easy to do business with and we would like to thank you so much for your lovely endorsement.
The mat
This mat is the one that was suggested for my rebound trampoline but it is way too small and will never fit. My last replacement mat worked but I struggled to get it in. Then it only lasted a few months and the white straps started shredding! My original mat had lasted for years!
July 21, 2026
Reply from Rebound Fitness
So sorry to hear about the mat issues you experienced. We hope that we have sorted this issue and you are now back on the rebounder. Please don't hesitate to contact us with any questions or concerns- we're here to help! service@rebound.fitness
Fantastic product and service
The purchasing was easy, the shipping fast, and when I made an order mistake they fixed the problem easily.
July 21, 2026
Reply from Rebound Fitness
Hi! So pleased to read that we were able to deal with your order issue so promptly and to your satisfaction. Happy bouncing ... service@rebound.fitness
A great quality bungee rebounder at a…
A great quality bungee rebounder at a reasonable price 🙌
Just be aware you need to assemble the Justbounce bungee rebounder.
Service from Rebound Fitness was excellent as usual - thanks for another great rebounder.
July 24, 2026
Reply from Rebound Fitness
Hi Nuala, thank you for the 5 star review, and your feedback. Just to clarify, as the rebounder arrives in the quarter folded position it is easily unfolded, attach the legs ... and away you go!
https://www.youtube.com/watch?v=sLuB_wV0nbw
Very Happy
Very Happy
I got what I ordered but needed some information from customer service. They got back with me (every time) and helped with each issue in a very timely fashion.
I recommend this company for their products and the amazing customer service department.
July 21, 2026
Reply from Rebound Fitness
Hi Teresa, it was so lovely to read your review! Thank you so much for your comments and how we met your expectation on all levels. We do pride ourselves on being easy to do business with, providing excellent products, and a superb customer service ... so thanks for your endorsement!
Great product and company
July 12, 2026
Reply from Rebound Fitness
Thank you Lynne. We do so appreciate it when customers take the time to submit their reviews!
Quick service.
July 19, 2026
Reply from Rebound Fitness
Hi! Thanks so much for your 5 star review - we really appreciate it!
Great product
I am extremely impressed with my rebounder. The quality is excellent, and it feels very sturdy and well made. One of the best features is how easily it can be dismantled, making it simple to move from room to room or store away when not in use.
The whole process was smooth from start to finish. Ordering was straightforward, delivery was prompt, and the customer service was fantastic throughout.
I am very happy with my purchase and would highly recommend this rebounder to anyone looking for a high-quality product backed by great service. A five-star experience all round!
July 12, 2026
Reply from Rebound Fitness
Hi! Thank you so, so much for the 5 star review and your lovely additional feedback. We do pride ourselves on being easy to do business with, a seamless process from order to delivery and providing excellent customer services - so thank you for your endorsement! Please don't forget that we are here for you should you have any questions or concerns. Thank you again!
Fantastic rebounder!
I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which was a bonus. I’ve been addicted to rebounding as my new cardio exercise since I bought it six months ago! It’s so much fun! It’s an amazing workout! Fantastic quality! Great bounce! And doesn’t make much noise when bouncing on it either because it’s bungee. Fantastic customer service from Rebound Fitness too! Highly recommend!
July 21, 2026
Unprompted review
Reply from Rebound Fitness
Hi Michelle, thank you so, so much for the lovely 5* review and your feedback. We really appreciate it when our customers take the time to submit a review, plus we are also very interested in how /why individual customers are using their rebounders. We wish you continued 'happy bouncing' and thank you again from us all.
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