Banner for Rebound Fitness

Rebound FitnessReviews 

2,318
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent construction of the products, often noting their durability and superior bounce. Many people appreciate the smooth and quiet user experience, making exercise comfortable and convenient for daily use. Reviewers frequently highlight the exceptional customer service, describing staff as helpful, responsive, and professional. The delivery service is also consistently rated as speedy and efficient, with products arriving on time and well-packaged. However, some customers mentioned minor difficulties with assembly, such as needing to be strong to attach bungee cords or a lack of clear instructions. A few other people also felt that the online classes could be improved, and some expressed disappointment with postage costs for higher-priced items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with its... See more

Quality

Customers consistently express satisfaction with the quality of the product, often describing it as... See more

User experience

People report positive experiences with user experience, highlighting the ease of ordering, timely delivery,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After researching rebounders, we found that the reported quality and price of the Fit Bounce Pro XL sounded right for us. Ordering was easy, delivered on time, set up simple and the bounce is great. W... See more

Rated 5 out of 5 stars

Quite shocked how quickly it arrived after ordering, especially being in regional NQ. Was super easy to put together—10mins tops. First workout had me convinced it was a very good investment for the l... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied

Rated 5 out of 5 stars

I am 81 years old and last year fractured my spine. So, after many months of limited mobility, I was looking for a way to get a gentle workout that would be kind on my joints and also aid recov... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,318)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

At 43 and 95 kg, I knew I needed a new way to stay active. Rebounding kept coming up, so I invested in a high-quality one, and I’m so glad I did! It’s soft, has a fantastic bounce, and being able to collapse it is a huge bonus

June 8, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Ripeka, thank you so much for your lovely review and feedback. We really do appreciate you taking the time to do so! Thanks again!

Rated 5 out of 5 stars

Truly portable and good quality

This shipping and communication for this rebounder was very quick. I bought I on a Thursday and received it the following Wednesday.

June 5, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank you so much for your review. We are pleased to read that you are satisfied with the purchasing and delivery process you experienced. We are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great quality

Great quality, good and friendly service. Issue with delivery but was sorted quickly.

June 4, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi! We really appreciate your 5 star review and pleased that we were able to resolve the delivery issue for you! Thanks

Rated 5 out of 5 stars

Fast delivery- great product

Fast delivery - kept me informed re delivery every step of the way.
Customer service very prompt in answering any questions I had and I love the actual product!

June 3, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Debra, many thanks for the 5 stars and your additional comments. We are so happy to read that we have met your expectations both from a product perspective and the buying experience! Thank you !

Rated 5 out of 5 stars

Great experience with this Company

Great experience with this Company. Reasonably priced bungies and they gave good advice when making the purchase as my trampette wasnt listed so I emailed and they came back straight away. Once ordered delivery was super speedy. Definitely recommend and would use again.

June 9, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi! Thank yo so much for your 5 star review and for your personal recommendation - that means a lot to us!

Rated 5 out of 5 stars

I’m thrilled with my purchase

I’m thrilled with my purchase. I use my rebounder everyday and I appreciate the results I see in my core strength. Of course, the benefits versus other exercises are amazing. The quality is great and I appreciate the quietness of my rebounder.

June 1, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Cheryl, thanks so much for your 5 star review and your additional comments. We really do appreciate you taking the time to share your rebounding experience!

Rated 5 out of 5 stars

Smiling While Bouncing!

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing! It's well constructed for years of continuous use and satisfaction. It's the best rebounder we've ever bought, so I'm a customer for life. Thank you for making such a quality product and being a company consumers can trust.

June 8, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi! You just made us smile 😄 Thanks for the kind words — we love having you as a customer! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent company and product

Excellent company and product! They stand behind their product and provide email support! Thanks to Lisa who has been exemplary of good customer service! Thank you!!

June 11, 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Cynthia, thank you so much for your review. Reviews like this mean the world to our team. Everyone here works hard to make each experience a good one, and it's great to know that comes through. Thank you!

Rated 5 out of 5 stars

My rebounder is quiet to use

My rebounder is quiet to use, robust and has the correct give and feel to achieve an ideal bounce height and intensity. Having the larger bounce area it enables me to incorporate further dance moves into my routine. I’m hooked and use my rebounder on average 5 times a week. My fitness and body shape have improved dramatically all for 20 minutes a day!

June 11, 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Bob, thank you so much for taking the time to submit your review. We love reading about how customers are using their rebounders - and your rebounding routine sounds like great fun! Happy bouncing from service@rebound.fitness

Rated 5 out of 5 stars

Good communication

Good communication when making an order for more trampoline bungee ropes for my rebound trampoline. Its a really good trampoline and is lasting me much longer than my other trampolines as I can buy replacement parts which are always delivered quickly.

May 29, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Selina, many thanks for sharing your experience - we really do appreciate it!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The rebounder is great - I'm a first time user and love it. So convenient to use - I have it in my office so can bounce for a few minutes at a time.
Great quality too, I bought the support bar which is really helpful and some non slip socks. Customer service also sent me a complimentary pair!

May 18, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Fiona, we are so glad that you are enjoying your rebounder. Don't forget that we're here to help should you any questions or concerns at all! Our customer service continues post purchase as well! service@rebound.fitness

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Rebound Fitness purchasing a Fit Bounce Pro II Bungee Sprung Rebounder Trampoline from their website- after doing a lot of research I decided that this was the best rebounder on the market and got a very competitive price at Rebound Fitness- ordering was very easy and the item arrived in less than a week with excellent instructions on how to set it up also came with a DVD of 3 Rebounder workouts PLUS free lifetime access to their website of Rebounder workouts- the product is very high quality and so easy to set up and put away. I am very happy with my purchase and look forward to incorporating daily workouts into my routine- I highly recommend this product and Rebound Fitness (Australia).

June 4, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jocelyn, thank you so much for the 5 star review, your wonderful feedback and personal recommendation - we really do appreciate you taking the time to do so!

Rated 5 out of 5 stars

Great customer service

Great customer service! Personalized communication after purchase letting me know when product was shipped and directions for the replacement of bungee straps. This short note made installation much easier. Thanks for caring!

May 26, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Tara, thank you for your wonderful feedback. It's a pleasure to serve customers like you, and please remember that we are only an email away for any questions or concerns - we're here to help!

Rated 5 out of 5 stars

The trampoline exceeded my expectations

The trampoline exceeded my expectations so I thought I would share my experience.

The instructions were clear to set-up quickly, I had to attach a few bungees and screws on the legs but it was all fairly easy. The rebounder is fantastic quality for the price. It feels really solid and the bounce is quite premium. I've had other cheaper rebounders before and it doesnt really compare. I really love it and my friends have also enjoyed having a go as well.

I will be keeping mine out and won't be folding regularly but I expect that unscrewing the legs each time would only take a few minutes which is not a problem. 5/5 stars, definitely one to try!

June 1, 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Catalina, thank you so, so much for the 5 star review and your additional comments. We never take a great review for granted — it keeps us motivated to stay at our best. We appreciate your review more than you know.

Rated 5 out of 5 stars

First time ordering and everything went…

First time ordering and everything went smoothly. The rebounder/mini-trampoline has great quality, functionality, and price compared to other brands. Highly recommend!

May 26, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Megan, thanks so much for the 5 stars and we are so glad you are satisfied with the service and the rebounder! We really care about getting right so hanks for taking the time to share your experience!

Rated 5 out of 5 stars

New rebounder from Rebound Fitness

Liza from Rebound Fitness was very helpful when I ordered an incorrect replacement mat for my older rebounder. Ultimately I purchased a replacement, updated rebounder which is even better than my original.

June 1, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Richard, thanks for your 5 stars! Reviews like this mean the world to our team. Everyone here works hard to make each experience a good one, and it's great to know that comes through. Thank you1

Rated 5 out of 5 stars

The rebounder is stable and feels safe

The rebounder is stable and feels safe. The accompanying dvd and on line support is first class.

May 24, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Thanks so much Sue for your 5 star review! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebounder.fitness

Rated 5 out of 5 stars

Night and day difference

Night and day difference
I ordered on the Monday delivered on Wednesday, with good communication. I feel it is a good company if I had a problem it would be easily dealt with. The rebounder is night and day with my cheaper original. I was worried that I had wasted my money that I wouldn't feel a difference but thankfully no, from the first bounce it was world's apart. The quality is up there with top range rebounders. The bounce is smooth with good amount of spring back. My other cheaper rebounder doesn't have this, it's almost flat in comparison. I have ME so I needed a smoother bounce and impact, this was much gentler on my ankles and feet as it doesn't have the harshness of my other one but still had a good amount of bounce. If I had of known in the beginning I wouldn't have wasted my time and money on a cheaper one. Very pleased with it and it is so easy to sent up and put away. Well worth it.

June 3, 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Jody, thank you so much for your 5 star review and the additional comments you submitted. We are so happy to read that you are totally satisfied with the product, our company and our services! Thank you again.

Rated 5 out of 5 stars

Happy customer!

So happy with my purchase! I had made an order for the larger rebounder, and had changed my mind the following day, and wanted the smaller one. I reached out to customer service, and they replied within 30 minutes to adjust my order and ship it out.
It arrived days later, and our entire household has used it every single day since we got it. Amazing quality rebounder and good customer service is the reason I give 5 stars!

May 22, 2026
Rebound Fitness logo

Reply from Rebound Fitness

Hi Christina, thank you very much for the 5 star review and also for your additional feedback. Don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product

After 20 years of using a spring rebounder I decided to try a bungee one. I have to say that I'm absolutely delighted with my Fitbounce Pro. It has a lovely soft bounce to it and it's just so quiet. I no longer annoy my husband by having the volume on the TV on high whilst I bounce catching up with Coronation Street. It feels very sturdy and seems to be a quality product.

June 3, 2026
Unprompted review
Rebound Fitness logo

Reply from Rebound Fitness

Hi Sarah, thank you so much for the 5 star review and so happy we met the expectations of a 'professional rebounder'!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look